TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by Rebecca28816 from Difficult to know which product to use I like using TurboTax because it's quick and easy to use. However, it's difficult to know which product to use for your tax situation. For example, I upgraded to premium on my first tax return with TurboTax a few years ago in order to accommodate my student loan information. I no longer have a student loan or make student loan payments, but I'm still charged for the premium product. I was also forced to pay an additional $89 for an additional upgrade to review 1099B forms I had last year but didn't have this year. You cannot undo your upgrade during your tax return, so you end up paying for services you didn't need. Users should be prompted to upgrade at the end of their tax return so that they're able to choose the correct TurboTax product that they ACTUALLY needed to file their return.
Date published: 2023-02-25
Rated 5 out of 5 by DCCort from Easy Peasy Lemon Squeezy! It was very user friendly and easy to file! It was also affordable!
Date published: 2023-02-25
Rated 5 out of 5 by LesPaulGib from Turbo Tax did great! Turbo tax works very well for me. My tax filing is made easy.
Date published: 2023-02-25
Rated 5 out of 5 by pitoshi from Simple and easy to use Simple to use ;ekfnmkldsnfkldsfnkldsfnkldsfnlkdsnddsk
Date published: 2023-02-25
Rated 5 out of 5 by dlee3of3 from Turbo Tax is awesome Turbo Tax made filing our taxes pretty easy and painless...they guide you step by step through the entire process!
Date published: 2023-02-25
Rated 5 out of 5 by Brittnielevy from 5 Stars I love turbo. they make it super easy to file! I like how there are live reps that can guide me in filing taxes.
Date published: 2023-02-25
Rated 3 out of 5 by KJeff47 from ToonExpensive Turbo TAX It cost me too much for me to do my own taxes this year. But still an easy program to use.
Date published: 2023-02-25
Rated 5 out of 5 by Biney from Turbo Tax is awesome! This is my fourth year using Turbo Tax and my first time using live assistance. I wouldn't file any other way. The tax professional was so helpful. I don't think I would've been able to file correctly without her help.
Date published: 2023-02-25
Rated 1 out of 5 by cathybru from you took advantage of me I paid $89 to use this simple program and I could have gotten it at Walmart for $49
Date published: 2023-02-25
Rated 5 out of 5 by Dhananjay N from Turbo tax great tool for yearly tax great experience easy to use , less hassles , been a customer for 6 years
All TurboTax® Offerings Reviews - Page 10044
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Rebecca28816 from Difficult to know which product to use I like using TurboTax because it's quick and easy to use. However, it's difficult to know which product to use for your tax situation. For example, I upgraded to premium on my first tax return with TurboTax a few years ago in order to accommodate my student loan information. I no longer have a student loan or make student loan payments, but I'm still charged for the premium product. I was also forced to pay an additional $89 for an additional upgrade to review 1099B forms I had last year but didn't have this year. You cannot undo your upgrade during your tax return, so you end up paying for services you didn't need. Users should be prompted to upgrade at the end of their tax return so that they're able to choose the correct TurboTax product that they ACTUALLY needed to file their return.
Date published: 2023-02-25
Rated 5 out of 5 by DCCort from Easy Peasy Lemon Squeezy! It was very user friendly and easy to file! It was also affordable!
Date published: 2023-02-25
Rated 5 out of 5 by LesPaulGib from Turbo Tax did great! Turbo tax works very well for me. My tax filing is made easy.
Date published: 2023-02-25
Rated 5 out of 5 by pitoshi from Simple and easy to use Simple to use ;ekfnmkldsnfkldsfnkldsfnkldsfnlkdsnddsk
Date published: 2023-02-25
Rated 5 out of 5 by dlee3of3 from Turbo Tax is awesome Turbo Tax made filing our taxes pretty easy and painless...they guide you step by step through the entire process!
Date published: 2023-02-25
Rated 5 out of 5 by Brittnielevy from 5 Stars I love turbo. they make it super easy to file! I like how there are live reps that can guide me in filing taxes.
Date published: 2023-02-25
Rated 3 out of 5 by KJeff47 from ToonExpensive Turbo TAX It cost me too much for me to do my own taxes this year. But still an easy program to use.
Date published: 2023-02-25
Rated 5 out of 5 by Biney from Turbo Tax is awesome! This is my fourth year using Turbo Tax and my first time using live assistance. I wouldn't file any other way. The tax professional was so helpful. I don't think I would've been able to file correctly without her help.
Date published: 2023-02-25
Rated 1 out of 5 by cathybru from you took advantage of me I paid $89 to use this simple program and I could have gotten it at Walmart for $49
Date published: 2023-02-25
Rated 5 out of 5 by Dhananjay N from Turbo tax great tool for yearly tax great experience easy to use , less hassles , been a customer for 6 years
All TurboTax® Offerings Reviews - Page 10044
Date published: 2023-02-25