TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo 2020 Accurate and Effective, details are included in the questions
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent experience, worth it! Excellent experience had to call in twice for help and received expert and professional advice that actually increased my refund each time.
Date published: 2021-02-28
Rated 5 out of 5 by from love it Makes doing my taxes quick and easy! Super helpful for me and my wife
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Easy Using Turbo Tax is so easy, they walk you through each step and check your answers! This is my 5th year with them!
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbotax Easy and fast and free! Been using this for years.
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE IT GREAT AN FAST AN EASY TO TO FILE MY TAXES BY MYSELF
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is good and fairly easy to use. Couldn't engage in a live chat and so questions went unanswered. One problem is that I wanted to see the tax return as it was being filed out - allowing me to go to it and back to the input pages.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is Great GOOD SERVICE AND FAST TO WORKWITH. WOULD RECOMMEND TO USE.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is reliable and easy to use. Appreciated the informative step by step instruction. Fairly quick process too.
Date published: 2021-02-28
Rated 1 out of 5 by from very disappointed This is the first year I was not able to download my state of California return...I tried to get help and was not able to solve my error code of 42016. I tried calling the (no human) help directed my to the support link...tried that got no help. said I needed to call, called again was on hold for a very long time. Never received any help. I had to go to my states page and file through them. very disappointed have used turbo tax for over 10 years first year ever to experience any kind of problem. If I could have spoken to a person I'm sure they could have solved my issue.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10043
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo 2020 Accurate and Effective, details are included in the questions
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent experience, worth it! Excellent experience had to call in twice for help and received expert and professional advice that actually increased my refund each time.
Date published: 2021-02-28
Rated 5 out of 5 by from love it Makes doing my taxes quick and easy! Super helpful for me and my wife
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Easy Using Turbo Tax is so easy, they walk you through each step and check your answers! This is my 5th year with them!
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbotax Easy and fast and free! Been using this for years.
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE IT GREAT AN FAST AN EASY TO TO FILE MY TAXES BY MYSELF
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is good and fairly easy to use. Couldn't engage in a live chat and so questions went unanswered. One problem is that I wanted to see the tax return as it was being filed out - allowing me to go to it and back to the input pages.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is Great GOOD SERVICE AND FAST TO WORKWITH. WOULD RECOMMEND TO USE.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is reliable and easy to use. Appreciated the informative step by step instruction. Fairly quick process too.
Date published: 2021-02-28
Rated 1 out of 5 by from very disappointed This is the first year I was not able to download my state of California return...I tried to get help and was not able to solve my error code of 42016. I tried calling the (no human) help directed my to the support link...tried that got no help. said I needed to call, called again was on hold for a very long time. Never received any help. I had to go to my states page and file through them. very disappointed have used turbo tax for over 10 years first year ever to experience any kind of problem. If I could have spoken to a person I'm sure they could have solved my issue.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10043