TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Kathy was great Kathy was a pleasure to work with and did a fantastic job helping me file my taxes!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is the only way to go! Very helpful chat sessions as well as personal telephone calls to me.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo makes it easy Instructions are clear. Help center is easy to use.
Date published: 2023-02-24
Rated 5 out of 5 by from New year same great Turbo Tax Turbo Tax walks you right through the whole process and makes it easy. If you do have a question their live experts are right there to answer all your questions!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is easy TurboTax is easy to use and thorough. I feel it is thorough. Turbo Tax ask alot of questions. It offers tax professionals to talk to you and help if you need it. I also appreciate it is no charge. Well it is for us we are senior citizens and don't make alot of money.
Date published: 2023-02-24
Rated 3 out of 5 by from Very Disappointed This Year A quirk in TurboTax Premier Live on-line consistently indicates Medical Expenses "Need Review." First telephone call to Turbo Tax provided bogus information that sent me down a rabbit hole. Second guy was great - 'spent hours with him - testing against the purchased TurboTax program versus the on-line. he acknowledged a quirk in the on-line program which a week later still has not been fixed. I probably spent five hours trying to rectify. Very misleading. After years and years loyal to TurboTax - next year may bring another direction. You can't acknowledge a problem with a program and then not fix it.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is great My experience with turbo tax was a great experience!
Date published: 2023-02-24
Rated 5 out of 5 by from BEST EVER!!! It took longer to upload all the documents then it took for Linda to process the entire return.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is awesome It was very easy to file. I was able to receive help via phone as i preferred at the time.
Date published: 2023-02-24
Rated 5 out of 5 by from awesome EXPERIENCE FAST AND EASY. ANYBODY CAN DO IT. EASY STEPS AND USER FRIENDLY
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10043
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Kathy was great Kathy was a pleasure to work with and did a fantastic job helping me file my taxes!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is the only way to go! Very helpful chat sessions as well as personal telephone calls to me.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo makes it easy Instructions are clear. Help center is easy to use.
Date published: 2023-02-24
Rated 5 out of 5 by from New year same great Turbo Tax Turbo Tax walks you right through the whole process and makes it easy. If you do have a question their live experts are right there to answer all your questions!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is easy TurboTax is easy to use and thorough. I feel it is thorough. Turbo Tax ask alot of questions. It offers tax professionals to talk to you and help if you need it. I also appreciate it is no charge. Well it is for us we are senior citizens and don't make alot of money.
Date published: 2023-02-24
Rated 3 out of 5 by from Very Disappointed This Year A quirk in TurboTax Premier Live on-line consistently indicates Medical Expenses "Need Review." First telephone call to Turbo Tax provided bogus information that sent me down a rabbit hole. Second guy was great - 'spent hours with him - testing against the purchased TurboTax program versus the on-line. he acknowledged a quirk in the on-line program which a week later still has not been fixed. I probably spent five hours trying to rectify. Very misleading. After years and years loyal to TurboTax - next year may bring another direction. You can't acknowledge a problem with a program and then not fix it.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is great My experience with turbo tax was a great experience!
Date published: 2023-02-24
Rated 5 out of 5 by from BEST EVER!!! It took longer to upload all the documents then it took for Linda to process the entire return.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is awesome It was very easy to file. I was able to receive help via phone as i preferred at the time.
Date published: 2023-02-24
Rated 5 out of 5 by from awesome EXPERIENCE FAST AND EASY. ANYBODY CAN DO IT. EASY STEPS AND USER FRIENDLY
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10043