TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Pretty good, got charged a fee Went pretty well, uploading documents was easy. I thought I could use the free version, but I got charged a fee at the end for a part of my return. Wish they had told me that part would give me a fee at the time, I might not have accepted it.
Date published: 2023-02-24
Rated 5 out of 5 by from Great Service! Anita made filing extremely easy. I was very hesitant about filing my taxes myself, but was also a bit terrified to ask for help being a perfectionist. However, Anita made the whole process a BREEZE and finished everything up so quickly. What a gem.
Date published: 2023-02-24
Rated 5 out of 5 by from excellent expertise Danielle knew to hold out for my financial institution's late 1099C. Would have been a real hassle if she had just filed without waiting.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is amazing! I have been using Turbo Tax for a few years now, and I am always confident that the assistant provided through the application will ensure I am completing my taxes as accurate as possible.
Date published: 2023-02-24
Rated 5 out of 5 by from great service Easy and fun way to file my taxes. Self-explanatory and guides you easily through process.
Date published: 2023-02-24
Rated 5 out of 5 by from I've Used this Program for 8 years now! I love doing my taxes with Turbo Tax, I feel like it's extremely thorough and has my best interest at heart!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Taxis user friendly. Turbo tax is easy to use and walks you through the steps. if you have questions the guide usually has the answers if not you can ask someone for help. I've personally used Turbo tax for over 15 years now and have had no problems with it.
Date published: 2023-02-24
Rated 1 out of 5 by from NE State version is inadequate Since TurboTax fills the State return using data from the Federal return, when you complete the State return, there are no steps to lead you to adjustments to the Fed Income. For example, I am retired military and my AF retirement is not taxable in Nebraska. The only way to be sure that the adjustment is made is to go to the Forms view and make the adjustment to the form, Same for the adjustment based on School Taxes paid. I initially accepted the Result from TurboTax before I plodded my way through the Forms view to be sure the correct boxes were checked. Had I not done this, I would have paid thousands of dollars in taxes. The State versions need to have a "Guide me" option that covers unique situations like military retired pay and other adjustments to income.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is awesome The tax experts were great. The city return and foreign pension continue to be an issue with TurboTax
Date published: 2023-02-24
Rated 5 out of 5 by from Wonderful experience with Sandra! I had a wonderful experience filing my taxes with Sandra this year. she answered all my questions, was very friendly and patient, and was very prompt in all her communication with me.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10039
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty good, got charged a fee Went pretty well, uploading documents was easy. I thought I could use the free version, but I got charged a fee at the end for a part of my return. Wish they had told me that part would give me a fee at the time, I might not have accepted it.
Date published: 2023-02-24
Rated 5 out of 5 by from Great Service! Anita made filing extremely easy. I was very hesitant about filing my taxes myself, but was also a bit terrified to ask for help being a perfectionist. However, Anita made the whole process a BREEZE and finished everything up so quickly. What a gem.
Date published: 2023-02-24
Rated 5 out of 5 by from excellent expertise Danielle knew to hold out for my financial institution's late 1099C. Would have been a real hassle if she had just filed without waiting.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is amazing! I have been using Turbo Tax for a few years now, and I am always confident that the assistant provided through the application will ensure I am completing my taxes as accurate as possible.
Date published: 2023-02-24
Rated 5 out of 5 by from great service Easy and fun way to file my taxes. Self-explanatory and guides you easily through process.
Date published: 2023-02-24
Rated 5 out of 5 by from I've Used this Program for 8 years now! I love doing my taxes with Turbo Tax, I feel like it's extremely thorough and has my best interest at heart!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Taxis user friendly. Turbo tax is easy to use and walks you through the steps. if you have questions the guide usually has the answers if not you can ask someone for help. I've personally used Turbo tax for over 15 years now and have had no problems with it.
Date published: 2023-02-24
Rated 1 out of 5 by from NE State version is inadequate Since TurboTax fills the State return using data from the Federal return, when you complete the State return, there are no steps to lead you to adjustments to the Fed Income. For example, I am retired military and my AF retirement is not taxable in Nebraska. The only way to be sure that the adjustment is made is to go to the Forms view and make the adjustment to the form, Same for the adjustment based on School Taxes paid. I initially accepted the Result from TurboTax before I plodded my way through the Forms view to be sure the correct boxes were checked. Had I not done this, I would have paid thousands of dollars in taxes. The State versions need to have a "Guide me" option that covers unique situations like military retired pay and other adjustments to income.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is awesome The tax experts were great. The city return and foreign pension continue to be an issue with TurboTax
Date published: 2023-02-24
Rated 5 out of 5 by from Wonderful experience with Sandra! I had a wonderful experience filing my taxes with Sandra this year. she answered all my questions, was very friendly and patient, and was very prompt in all her communication with me.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10039