TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Not friendly Never had so much trouble using this never had this before. Too confusing to find and review or fix. Very simple return, short forms all the way. Reeled in to be free if filed by end of today 2-28-2021, but when went to file, had to pay not just 40 for fed, but then it nailed me for 40 for the state. I would have been better off buying software at the store, cheaper. Or better yet, went to Credit Karma, where is it really FREEEEEEEEE. Not a happy person.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax Helps Everyone I didn't have to use any of the live tax expert help, but the fact that it was available to me and for not that much money was amazing! All the stuff they should have taught us in school about taxes is taken care of. It takes a lot of stress away from the people filing!
Date published: 2021-02-28
Rated 2 out of 5 by from Frustrating Last year I didn't get my return until the end of December 2020. I now can't efile even after following every instruction, and going to the IRS.Gov to get Tax Return Trans. So I decided just to file by mail after going through the weekend trying several times only to find out I can't unless I pay first. I will shut this all down, and guess deal with it another day, and when I have enough funds.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy come, easy go Walks you through every steo can import some tax forms, but just a lot of questions to answer and fill out to get it right
Date published: 2021-02-28
Rated 5 out of 5 by from Amazing Program Very easy to use, and inexpensive. I liked how It is all done step by step.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and Painless TurboTax helps to make filing taxes quick and easy. It no longer has to be something that I dread every year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax Easy to use. Good prices, happy with my return, so easy to use I didn't need help from the experts
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome! Easy to use and amazing expert advice...I suggest TurboTax to anyone
Date published: 2021-02-28
Rated 5 out of 5 by from simple easy fast and simple everyone should use turbo tax
Date published: 2021-02-28
Rated 3 out of 5 by from Took Way Too Long We have used Turbo Tax for 6 years and even advise others to do so, but this year it took my husband and I over 4 hours to complete. There were so many new items such as underpayment penalties that we had to take extra time to research. It was vey confusing and took way too long to complete.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10035
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not friendly Never had so much trouble using this never had this before. Too confusing to find and review or fix. Very simple return, short forms all the way. Reeled in to be free if filed by end of today 2-28-2021, but when went to file, had to pay not just 40 for fed, but then it nailed me for 40 for the state. I would have been better off buying software at the store, cheaper. Or better yet, went to Credit Karma, where is it really FREEEEEEEEE. Not a happy person.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax Helps Everyone I didn't have to use any of the live tax expert help, but the fact that it was available to me and for not that much money was amazing! All the stuff they should have taught us in school about taxes is taken care of. It takes a lot of stress away from the people filing!
Date published: 2021-02-28
Rated 2 out of 5 by from Frustrating Last year I didn't get my return until the end of December 2020. I now can't efile even after following every instruction, and going to the IRS.Gov to get Tax Return Trans. So I decided just to file by mail after going through the weekend trying several times only to find out I can't unless I pay first. I will shut this all down, and guess deal with it another day, and when I have enough funds.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy come, easy go Walks you through every steo can import some tax forms, but just a lot of questions to answer and fill out to get it right
Date published: 2021-02-28
Rated 5 out of 5 by from Amazing Program Very easy to use, and inexpensive. I liked how It is all done step by step.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and Painless TurboTax helps to make filing taxes quick and easy. It no longer has to be something that I dread every year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax Easy to use. Good prices, happy with my return, so easy to use I didn't need help from the experts
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome! Easy to use and amazing expert advice...I suggest TurboTax to anyone
Date published: 2021-02-28
Rated 5 out of 5 by from simple easy fast and simple everyone should use turbo tax
Date published: 2021-02-28
Rated 3 out of 5 by from Took Way Too Long We have used Turbo Tax for 6 years and even advise others to do so, but this year it took my husband and I over 4 hours to complete. There were so many new items such as underpayment penalties that we had to take extra time to research. It was vey confusing and took way too long to complete.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10035