TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax Good Easy to thank u for nice service I love you guys so muh
Date published: 2023-02-24
Rated 4 out of 5 by from works works to file your taxes but you have to check them. The walk through skips areas at times and you have to go back and update them. Also second year in a tow that it did not add account information to state taxes for refund deposit. selected area on topics to try to put account info in and never taxes you to those screens. have to find on form and try to enter, had to do it twice to take. Also should pull info from last years taxes, but you have to pull out old hard copies to find amounts to enter
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax saved me alot of money For the past couple of years, i let a professional tax preparer do my taxes. This year i didnt want to pay $250.00 so i decided to do my taxes myself. This was the best decision i made. Turbo Tax allowed me to enter deductions my tax preparer never included.
Date published: 2023-02-24
Rated 4 out of 5 by from How I liked Turbo Tax I was not able to download this to my online account, so I had to file this with the CD. Otherwise it was pretty simple to file.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is Wonderful! I've been using TurboTax for years now and, so far, have never had an issue filing my taxes or sending and receiving tax payments. Over the years, I've used the Home, Home and Small Business, and Online versions of TurboTax. TurboTax makes completing and filing taxes so easy I hope I never have a reason to have pay somebody else to do my taxes. Thank you TurboTax.
Date published: 2023-02-24
Rated 4 out of 5 by from Inconvenient that I have to mail state return I wish I didn't have to mail documents for my state return myself. I feel like the blanket pricing of $39 isn't really fair, given there are levels of convenience/ease depending on which state you are filling with. The value I get out of filing through Turbotax for hawaii is minimal compared to easier, online filing states... yet i'm still paying $39.
Date published: 2023-02-24
Rated 3 out of 5 by from Difficult to navigate for Home Office Deductions took hours to complete, very difficult for home offoce deductions, your search feature does not find topics searched for
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is very good because of help available! We did engage with an expert and her help was superior. She even was able to help by sharing our screen when we were "stuck"! Over the years we have found more complexity and thus the help is needed.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax was amazing Turbo tax was great and the best experience alive.
Date published: 2023-02-24
Rated 2 out of 5 by from State taxes most expensive in market While every other tax service charges $15 to file state taxes, Turbo Tax charges $49. Federal Taxes are also higher than everyone else, you can do it for $20 most other places without having to pay more if you trade stocks or earn misc income.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10033
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Good Easy to thank u for nice service I love you guys so muh
Date published: 2023-02-24
Rated 4 out of 5 by from works works to file your taxes but you have to check them. The walk through skips areas at times and you have to go back and update them. Also second year in a tow that it did not add account information to state taxes for refund deposit. selected area on topics to try to put account info in and never taxes you to those screens. have to find on form and try to enter, had to do it twice to take. Also should pull info from last years taxes, but you have to pull out old hard copies to find amounts to enter
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax saved me alot of money For the past couple of years, i let a professional tax preparer do my taxes. This year i didnt want to pay $250.00 so i decided to do my taxes myself. This was the best decision i made. Turbo Tax allowed me to enter deductions my tax preparer never included.
Date published: 2023-02-24
Rated 4 out of 5 by from How I liked Turbo Tax I was not able to download this to my online account, so I had to file this with the CD. Otherwise it was pretty simple to file.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is Wonderful! I've been using TurboTax for years now and, so far, have never had an issue filing my taxes or sending and receiving tax payments. Over the years, I've used the Home, Home and Small Business, and Online versions of TurboTax. TurboTax makes completing and filing taxes so easy I hope I never have a reason to have pay somebody else to do my taxes. Thank you TurboTax.
Date published: 2023-02-24
Rated 4 out of 5 by from Inconvenient that I have to mail state return I wish I didn't have to mail documents for my state return myself. I feel like the blanket pricing of $39 isn't really fair, given there are levels of convenience/ease depending on which state you are filling with. The value I get out of filing through Turbotax for hawaii is minimal compared to easier, online filing states... yet i'm still paying $39.
Date published: 2023-02-24
Rated 3 out of 5 by from Difficult to navigate for Home Office Deductions took hours to complete, very difficult for home offoce deductions, your search feature does not find topics searched for
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is very good because of help available! We did engage with an expert and her help was superior. She even was able to help by sharing our screen when we were "stuck"! Over the years we have found more complexity and thus the help is needed.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax was amazing Turbo tax was great and the best experience alive.
Date published: 2023-02-24
Rated 2 out of 5 by from State taxes most expensive in market While every other tax service charges $15 to file state taxes, Turbo Tax charges $49. Federal Taxes are also higher than everyone else, you can do it for $20 most other places without having to pay more if you trade stocks or earn misc income.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10033