TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Blkhawk from
Great Experience
Easy to navigate and understand. Friendly for uses at any education level.
Date published: 2022-04-17
Rated 5 out of 5 by
FT_5 from
TurboTax Business
TurboTax Business does a great job of walking you through the process and offers great support when you need a question answered!
Date published: 2022-04-17
Rated 4 out of 5 by
MWW67 from
TurboTax is easy!
TurboTax has been helpful as our family builds a business and our tax requirements have changed. The program uses prompting questions to easily guides us through every step of our tax needs. I am not completely sold on the benefit of the Live features because I struggled to get connected to an expert, thanks to rural internet, on the day I needed one.
Date published: 2022-04-17
Rated 5 out of 5 by
nicknack1234 from
Super Easy
Highly recommend if you wanna do your taxes easily
Date published: 2022-04-17
Rated 1 out of 5 by
13254679874651654165148 from
Turbo tax charged me twice to do state taxes
Turbo tax charged me twice to do state taxes. That is absurd
Date published: 2022-04-17
Rated 1 out of 5 by
JW99999999999 from
Turbo Tax is not helpful. Waste of money.
My return was not accepted by the IRS due to "IND-996 - The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN)". There is no indication of how to fix this or who on my taxes had the problem. Redirected me to an IRS website which predictably, is no help at all. You emailed me saying it was no problem and you would "walk me through the process" of this easily fixable error. Subsequent attempts with your website proved fruitless.
Date published: 2022-04-17
Rated 1 out of 5 by
BobbyJoSueBobSki from
Extremely overpriced and built to confuse
Every year this has gotten more and more expensive to file. Everything is seems to be an option and they push you towards that option, even if you don't need it. I would love to see tax laws change to make it easier to file, but companies like this prevent that. I bet even doing your own taxes online via the IRS is a challenge because of this. $120 to file this year because I had a schedule D with one item that didn't alter anything on my return. That was with a discount. I'm glad my mother didn't try to do these herself on here otherwise they probably would have gotten her for $100s.
Date published: 2022-04-17
Rated 4 out of 5 by
Eddie0 from
Still bitter about 2020 tax return
When attempting to file in 2021 for TY2020, I encountered the "income does not match" message for no less than 6 times throughout TY21, even approaching the end of the extension period. Was never resolved and mailed a return in desperation near the end of the year, still no refund, it's April '22!
Date published: 2022-04-17
Rated 5 out of 5 by
tennislover2002 from
Best Process Ever
I recommend everyone use TurboTax! It's the best company out there!
Date published: 2022-04-17
Rated 5 out of 5 by
Rick John from
Turbo Tax is just the best!
I just love using Turbo Tax, it so easy. I have been a customer for many years
All TurboTax® Offerings Reviews - Page 1004
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Blkhawk from
Great Experience
Easy to navigate and understand. Friendly for uses at any education level.
Date published: 2022-04-17
Rated 5 out of 5 by
FT_5 from
TurboTax Business
TurboTax Business does a great job of walking you through the process and offers great support when you need a question answered!
Date published: 2022-04-17
Rated 4 out of 5 by
MWW67 from
TurboTax is easy!
TurboTax has been helpful as our family builds a business and our tax requirements have changed. The program uses prompting questions to easily guides us through every step of our tax needs. I am not completely sold on the benefit of the Live features because I struggled to get connected to an expert, thanks to rural internet, on the day I needed one.
Date published: 2022-04-17
Rated 5 out of 5 by
nicknack1234 from
Super Easy
Highly recommend if you wanna do your taxes easily
Date published: 2022-04-17
Rated 1 out of 5 by
13254679874651654165148 from
Turbo tax charged me twice to do state taxes
Turbo tax charged me twice to do state taxes. That is absurd
Date published: 2022-04-17
Rated 1 out of 5 by
JW99999999999 from
Turbo Tax is not helpful. Waste of money.
My return was not accepted by the IRS due to "IND-996 - The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN)". There is no indication of how to fix this or who on my taxes had the problem. Redirected me to an IRS website which predictably, is no help at all. You emailed me saying it was no problem and you would "walk me through the process" of this easily fixable error. Subsequent attempts with your website proved fruitless.
Date published: 2022-04-17
Rated 1 out of 5 by
BobbyJoSueBobSki from
Extremely overpriced and built to confuse
Every year this has gotten more and more expensive to file. Everything is seems to be an option and they push you towards that option, even if you don't need it. I would love to see tax laws change to make it easier to file, but companies like this prevent that. I bet even doing your own taxes online via the IRS is a challenge because of this. $120 to file this year because I had a schedule D with one item that didn't alter anything on my return. That was with a discount. I'm glad my mother didn't try to do these herself on here otherwise they probably would have gotten her for $100s.
Date published: 2022-04-17
Rated 4 out of 5 by
Eddie0 from
Still bitter about 2020 tax return
When attempting to file in 2021 for TY2020, I encountered the "income does not match" message for no less than 6 times throughout TY21, even approaching the end of the extension period. Was never resolved and mailed a return in desperation near the end of the year, still no refund, it's April '22!
Date published: 2022-04-17
Rated 5 out of 5 by
tennislover2002 from
Best Process Ever
I recommend everyone use TurboTax! It's the best company out there!
Date published: 2022-04-17
Rated 5 out of 5 by
Rick John from
Turbo Tax is just the best!
I just love using Turbo Tax, it so easy. I have been a customer for many years
All TurboTax® Offerings Reviews - Page 1004
Date published: 2022-04-17