TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from bugs caused me 1hr extra work. There was a bug with Form3555 where as soon as I opened it to view more, it would not let me close out of that form, and I couldn't submit without filling it out, even though I didn't need it. After searching Internet forums for workarounds, I had to delete my tax return and start over. This is such a massive bug I'm shocked turbotax hasn't fixed it over what looks like several years. Won't be rebuying next year!
Date published: 2023-02-25
Rated 4 out of 5 by from Quirks It is a good product generally but it blocks direct access & input/editing of the forms themselves even when the system is wrong. For example it was asking me for EINs of people who paid my small company but they did not have EINs only SSNs. I ended up having to fill SSNs into EIN blanks because the system would only allow me access to that spot.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is great It was easy step by step, they walk you through it. Tax expert helps if you need help.
Date published: 2023-02-25
Rated 2 out of 5 by from Not good Used Turbo Tax in 2021 for 2022. Wanted to use it for 2022 tax return. It's telling me i'm a new account.
Date published: 2023-02-25
Rated 3 out of 5 by from The new update is weird I have been using turbotax for over 5 years and the new site layout is weird. Also, my previous year's information is not up to date.
Date published: 2023-02-25
Rated 4 out of 5 by from a little more difficult this year It was just a little more complicated this year but I'm sure we'll return. We have trusted them year after year.
Date published: 2023-02-25
Rated 3 out of 5 by from Turbo Tax is Great - But Now They’re Charging? I really enjoyed using Turbo Tax because it’s always a fast process and I enjoyed the free services. But, this year I was charged $139.00?!!?! Either way, just happy to have my return done in a timely manner.
Date published: 2023-02-25
Rated 5 out of 5 by from Awsome It was very easy and heplful while filing my taxes
Date published: 2023-02-25
Rated 4 out of 5 by from Good program Worked very well, would have liked to be able to change State W-2. Didn't rent house and still had to enter info, which I didn't like.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is so easy and helpful I loved how easy it was, Made me feel much more comfortable
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10026
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from bugs caused me 1hr extra work. There was a bug with Form3555 where as soon as I opened it to view more, it would not let me close out of that form, and I couldn't submit without filling it out, even though I didn't need it. After searching Internet forums for workarounds, I had to delete my tax return and start over. This is such a massive bug I'm shocked turbotax hasn't fixed it over what looks like several years. Won't be rebuying next year!
Date published: 2023-02-25
Rated 4 out of 5 by from Quirks It is a good product generally but it blocks direct access & input/editing of the forms themselves even when the system is wrong. For example it was asking me for EINs of people who paid my small company but they did not have EINs only SSNs. I ended up having to fill SSNs into EIN blanks because the system would only allow me access to that spot.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is great It was easy step by step, they walk you through it. Tax expert helps if you need help.
Date published: 2023-02-25
Rated 2 out of 5 by from Not good Used Turbo Tax in 2021 for 2022. Wanted to use it for 2022 tax return. It's telling me i'm a new account.
Date published: 2023-02-25
Rated 3 out of 5 by from The new update is weird I have been using turbotax for over 5 years and the new site layout is weird. Also, my previous year's information is not up to date.
Date published: 2023-02-25
Rated 4 out of 5 by from a little more difficult this year It was just a little more complicated this year but I'm sure we'll return. We have trusted them year after year.
Date published: 2023-02-25
Rated 3 out of 5 by from Turbo Tax is Great - But Now They’re Charging? I really enjoyed using Turbo Tax because it’s always a fast process and I enjoyed the free services. But, this year I was charged $139.00?!!?! Either way, just happy to have my return done in a timely manner.
Date published: 2023-02-25
Rated 5 out of 5 by from Awsome It was very easy and heplful while filing my taxes
Date published: 2023-02-25
Rated 4 out of 5 by from Good program Worked very well, would have liked to be able to change State W-2. Didn't rent house and still had to enter info, which I didn't like.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is so easy and helpful I loved how easy it was, Made me feel much more comfortable
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10026