TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from excellent easy it is easy to understand and navigate system my fifth year to use
Date published: 2022-03-29
Rated 5 out of 5 by from I love TurboTax TurboTax helps make filing my taxes easier! The step-by-step process is a great help.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax turned me around It seemed so much better this time. There are so many different ways you can file. I'm glad I went with Full service. Todd was very respectful and explained things very well. Customer Service is there if you need them. Great company and people.
Date published: 2022-03-29
Rated 2 out of 5 by from Not a good year for TurboTax I had a problem importing my JPM investment data. There was a program problem with the desktop version. Support said the problem would not be fixed until after the 4/18/2022. Their resolution was to import the data using their online version and then transfer the data to the desktop version. Unfortunately when doing so one must re-input all the other tax data again. I am not happy....
Date published: 2022-03-29
Rated 5 out of 5 by from Works great nice to have help. If things get complicated I can always have turbo tax call me with live help in a few minutes
Date published: 2022-03-29
Rated 1 out of 5 by from Awful I go through the process and at the end it says “success” but the I get an email saying there is an error
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is awesome Easy process thank you so much turbo tax for helping me file.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbotax is a good tool Easy to use and figure out how to do tax refund, recommended.
Date published: 2022-03-29
Rated 4 out of 5 by from Good experience Bethany was very helpful and took the time to speak with me so she could answer all of my questions.
Date published: 2022-03-29
Rated 5 out of 5 by from Don’t Love it and I would do it again. It will help other
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 10024
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent easy it is easy to understand and navigate system my fifth year to use
Date published: 2022-03-29
Rated 5 out of 5 by from I love TurboTax TurboTax helps make filing my taxes easier! The step-by-step process is a great help.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax turned me around It seemed so much better this time. There are so many different ways you can file. I'm glad I went with Full service. Todd was very respectful and explained things very well. Customer Service is there if you need them. Great company and people.
Date published: 2022-03-29
Rated 2 out of 5 by from Not a good year for TurboTax I had a problem importing my JPM investment data. There was a program problem with the desktop version. Support said the problem would not be fixed until after the 4/18/2022. Their resolution was to import the data using their online version and then transfer the data to the desktop version. Unfortunately when doing so one must re-input all the other tax data again. I am not happy....
Date published: 2022-03-29
Rated 5 out of 5 by from Works great nice to have help. If things get complicated I can always have turbo tax call me with live help in a few minutes
Date published: 2022-03-29
Rated 1 out of 5 by from Awful I go through the process and at the end it says “success” but the I get an email saying there is an error
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is awesome Easy process thank you so much turbo tax for helping me file.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbotax is a good tool Easy to use and figure out how to do tax refund, recommended.
Date published: 2022-03-29
Rated 4 out of 5 by from Good experience Bethany was very helpful and took the time to speak with me so she could answer all of my questions.
Date published: 2022-03-29
Rated 5 out of 5 by from Don’t Love it and I would do it again. It will help other
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 10024