TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax comes through again I have used them in the past. They are accurate and find a lot of things that I may have missed.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is simple to use turbo tax is simple to use and very fast...I liked it alot
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product Easy to use. Would rather choose product options from beginning based on required return needs.to know total cost before going through the end.
Date published: 2021-02-21
Rated 5 out of 5 by from Taxes made simple I have used TurboTax for the last 3 or 4 years. It's so easy to use and there are always links to click on that further explain things when you don't quite understand them fully. I don't know what I would do without TurboTax. Being a single mom, it has saved me from the headache of doing my taxes each year! Not to mention being able to pay the fees and desired add-on costs using the money from your tax return (if applicable.) That is a HUGE plus for me!
Date published: 2021-02-21
Rated 5 out of 5 by from AWSOME turbo tax is great i will always use it and refer a friend
Date published: 2021-02-21
Rated 5 out of 5 by from was very easy to access and to complete taxes was a great experience. have used turbo tax for years.
Date published: 2021-02-21
Rated 3 out of 5 by from Found several glitches in software (I think). I had to uploading info over 10 times and still encountered problem with 1099-NEC. Today, on Feb. 21th three experts helped me from 8:45 AM through 1:45 PM without break. All three of them - Linda, Wendolyn and Julio - did a wonderful job. After several attempts, Julio was able to make it work trough submission. This is the first time I had to spend over 4 days to file using Turbo online system and then upgraded to next level for help, and still on computer for about 5 hours continuously. For the time and effort I put in and obtaining Turbo experts' help, it would have been better to hire someone to do it. HOPE THINGS WILL GET BETTER FOR NEXT YEAR.
Date published: 2021-02-21
Rated 2 out of 5 by from Not letting me file an amended return Not letting me file an amended return which would not have been necessary if Turbo had asked the right questions about Federal unemployment benefits.
Date published: 2021-02-21
Rated 5 out of 5 by from Quick, Easy, Maximum Benefit I've been using TurboTax for 5 years now and haven't ever had trouble filing my taxes. The questions are easy to understand and everything is laid out in front of you in the simplest terms, making filing incredibly easy and even faster. Any issues with returns are brought to your attention before even finishing filing, with simple instructions on how to get any information you may be missing. I love feeling in control over over my money as well as why, and where my money is being used.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great! first time doing my taxes and this made it easy. Will definitely use again.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10023
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax comes through again I have used them in the past. They are accurate and find a lot of things that I may have missed.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is simple to use turbo tax is simple to use and very fast...I liked it alot
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product Easy to use. Would rather choose product options from beginning based on required return needs.to know total cost before going through the end.
Date published: 2021-02-21
Rated 5 out of 5 by from Taxes made simple I have used TurboTax for the last 3 or 4 years. It's so easy to use and there are always links to click on that further explain things when you don't quite understand them fully. I don't know what I would do without TurboTax. Being a single mom, it has saved me from the headache of doing my taxes each year! Not to mention being able to pay the fees and desired add-on costs using the money from your tax return (if applicable.) That is a HUGE plus for me!
Date published: 2021-02-21
Rated 5 out of 5 by from AWSOME turbo tax is great i will always use it and refer a friend
Date published: 2021-02-21
Rated 5 out of 5 by from was very easy to access and to complete taxes was a great experience. have used turbo tax for years.
Date published: 2021-02-21
Rated 3 out of 5 by from Found several glitches in software (I think). I had to uploading info over 10 times and still encountered problem with 1099-NEC. Today, on Feb. 21th three experts helped me from 8:45 AM through 1:45 PM without break. All three of them - Linda, Wendolyn and Julio - did a wonderful job. After several attempts, Julio was able to make it work trough submission. This is the first time I had to spend over 4 days to file using Turbo online system and then upgraded to next level for help, and still on computer for about 5 hours continuously. For the time and effort I put in and obtaining Turbo experts' help, it would have been better to hire someone to do it. HOPE THINGS WILL GET BETTER FOR NEXT YEAR.
Date published: 2021-02-21
Rated 2 out of 5 by from Not letting me file an amended return Not letting me file an amended return which would not have been necessary if Turbo had asked the right questions about Federal unemployment benefits.
Date published: 2021-02-21
Rated 5 out of 5 by from Quick, Easy, Maximum Benefit I've been using TurboTax for 5 years now and haven't ever had trouble filing my taxes. The questions are easy to understand and everything is laid out in front of you in the simplest terms, making filing incredibly easy and even faster. Any issues with returns are brought to your attention before even finishing filing, with simple instructions on how to get any information you may be missing. I love feeling in control over over my money as well as why, and where my money is being used.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great! first time doing my taxes and this made it easy. Will definitely use again.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10023