TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Watch for the hidden fees that pop up at the end This software is NOT free or even reasonable. I was led all the way to the end before discovering they were charging me $127 for "free" tax returns.
Date published: 2023-02-24
Rated 5 out of 5 by from Great Help Great help from Jane D and Colieen highly recommend their service
Date published: 2023-02-24
Rated 5 out of 5 by from Very Pleased Have used TurboTax since 1996, it is great having the previous years numbers beside for comparison.
Date published: 2023-02-24
Rated 5 out of 5 by from live support was great! I was helped in less than 5 minutes, they guided me through my deductions and even showed me more.
Date published: 2023-02-24
Rated 5 out of 5 by from Another year, another FIT filed - easy peasy! I've used TurboTax Basic since before the turn of the century/millennium. After being "led" by the hand a couple of times, it has become easy to just elect to review the prior year entries and update them to the year in question (I've had no change in filing status or need to add or remove forms). I was able to complete this year's filing in one day - by waiting until all the necessary reporting foms were on hand.
Date published: 2023-02-24
Rated 1 out of 5 by from Turbo Tax customer support is awful I attempted to engage with turbo tax support on three occassions. I was only ever connected on two occassions. On one call, the support person hung up on me when I asked about cheaper filing options given the simplicity of my return. On the other, they had no idea how to answer my question, which was I wanted to file an itemized return instead of a standard deduction
Date published: 2023-02-24
Rated 5 out of 5 by from Awesome! James was great 30 years and every detail was important! It was like having someone I know helping me. The walkthrough was easy to navigate! Thanks for the simplicity with something that could be so complicated.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is fast and easy I have used TurboTax for 6 years now and it is fast and reliable. I have never had any problems with the program and will continue using it.
Date published: 2023-02-24
Rated 5 out of 5 by from Will Use Turbo-Tax next year. Using Turbo Tax is so easy -- I had a little trouble getting the correct 1099-whatever. Overall, I'll use it again and again and again.
Date published: 2023-02-24
Rated 5 out of 5 by from hi a great product that I use on a yearly basis and will use again
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10020
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Watch for the hidden fees that pop up at the end This software is NOT free or even reasonable. I was led all the way to the end before discovering they were charging me $127 for "free" tax returns.
Date published: 2023-02-24
Rated 5 out of 5 by from Great Help Great help from Jane D and Colieen highly recommend their service
Date published: 2023-02-24
Rated 5 out of 5 by from Very Pleased Have used TurboTax since 1996, it is great having the previous years numbers beside for comparison.
Date published: 2023-02-24
Rated 5 out of 5 by from live support was great! I was helped in less than 5 minutes, they guided me through my deductions and even showed me more.
Date published: 2023-02-24
Rated 5 out of 5 by from Another year, another FIT filed - easy peasy! I've used TurboTax Basic since before the turn of the century/millennium. After being "led" by the hand a couple of times, it has become easy to just elect to review the prior year entries and update them to the year in question (I've had no change in filing status or need to add or remove forms). I was able to complete this year's filing in one day - by waiting until all the necessary reporting foms were on hand.
Date published: 2023-02-24
Rated 1 out of 5 by from Turbo Tax customer support is awful I attempted to engage with turbo tax support on three occassions. I was only ever connected on two occassions. On one call, the support person hung up on me when I asked about cheaper filing options given the simplicity of my return. On the other, they had no idea how to answer my question, which was I wanted to file an itemized return instead of a standard deduction
Date published: 2023-02-24
Rated 5 out of 5 by from Awesome! James was great 30 years and every detail was important! It was like having someone I know helping me. The walkthrough was easy to navigate! Thanks for the simplicity with something that could be so complicated.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is fast and easy I have used TurboTax for 6 years now and it is fast and reliable. I have never had any problems with the program and will continue using it.
Date published: 2023-02-24
Rated 5 out of 5 by from Will Use Turbo-Tax next year. Using Turbo Tax is so easy -- I had a little trouble getting the correct 1099-whatever. Overall, I'll use it again and again and again.
Date published: 2023-02-24
Rated 5 out of 5 by from hi a great product that I use on a yearly basis and will use again
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10020