TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Upgrrading This program is great, however when you get to the end to file you have no choice but to upgrade and loose $70.00 of your refund. There was not a choice to refuse the upgrade to continue to e-file. A little disappointing.
Date published: 2022-02-19
Rated 4 out of 5 by from Great service, Poor software The customer service and hands-on tools were great and easy to use. However, I fell upon a bug that said I had an issue with my review of my stocks. However, I was able to bypass it and file accordingly.
Date published: 2022-02-19
Rated 5 out of 5 by from TURBOTAX IS AWESOME!! GREAT TOOL AND SERVICES! ALWAYS HHELPFUL AND PROFESSIONAL
Date published: 2022-02-19
Rated 4 out of 5 by from Generally good except for some system errors I have used Turbo Tax for over 15 years now and it has always been an awesome experience. But this year I am noticing some systems errors I encountered. When I searched it, it confirmed that they are known issues and the customers have to do some workaround these issues. This is something I didn't encounter before. For the most part Turbo tax is fantastic. However, be careful you need to revisit or improve your IT department's team proficiency or infrastructure to avoid these glitches in the future.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is amazing! I have always had great results from Turbo Tax. It is very easy to navigate through and explains everything well so that anyone can understand and if there is something that you don't understand they have the option of using the LIVE agent there to answer any questions or direct you in the right direction.
Date published: 2022-02-19
Rated 5 out of 5 by from Tubotax is awesome Super easy to use and navigate. They help along the way!! Super affordable with fantastic benefits.
Date published: 2022-02-19
Rated 5 out of 5 by from Pretty Easy I can see the advantage to paying a little extra so as to have assistance available. I decided to put on my big boy pants and go it alone. Scary but fun.
Date published: 2022-02-19
Rated 5 out of 5 by from Works great for me every year The help I received was great. Getting expensive though
Date published: 2022-02-19
Rated 5 out of 5 by from Easy and quick This was a very efficient way to file my taxes.I will definitely use this every year.
Date published: 2022-02-19
Rated 5 out of 5 by from Very thorough!! Y'all found many tax credits other software companies missed.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10011
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Upgrrading This program is great, however when you get to the end to file you have no choice but to upgrade and loose $70.00 of your refund. There was not a choice to refuse the upgrade to continue to e-file. A little disappointing.
Date published: 2022-02-19
Rated 4 out of 5 by from Great service, Poor software The customer service and hands-on tools were great and easy to use. However, I fell upon a bug that said I had an issue with my review of my stocks. However, I was able to bypass it and file accordingly.
Date published: 2022-02-19
Rated 5 out of 5 by from TURBOTAX IS AWESOME!! GREAT TOOL AND SERVICES! ALWAYS HHELPFUL AND PROFESSIONAL
Date published: 2022-02-19
Rated 4 out of 5 by from Generally good except for some system errors I have used Turbo Tax for over 15 years now and it has always been an awesome experience. But this year I am noticing some systems errors I encountered. When I searched it, it confirmed that they are known issues and the customers have to do some workaround these issues. This is something I didn't encounter before. For the most part Turbo tax is fantastic. However, be careful you need to revisit or improve your IT department's team proficiency or infrastructure to avoid these glitches in the future.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is amazing! I have always had great results from Turbo Tax. It is very easy to navigate through and explains everything well so that anyone can understand and if there is something that you don't understand they have the option of using the LIVE agent there to answer any questions or direct you in the right direction.
Date published: 2022-02-19
Rated 5 out of 5 by from Tubotax is awesome Super easy to use and navigate. They help along the way!! Super affordable with fantastic benefits.
Date published: 2022-02-19
Rated 5 out of 5 by from Pretty Easy I can see the advantage to paying a little extra so as to have assistance available. I decided to put on my big boy pants and go it alone. Scary but fun.
Date published: 2022-02-19
Rated 5 out of 5 by from Works great for me every year The help I received was great. Getting expensive though
Date published: 2022-02-19
Rated 5 out of 5 by from Easy and quick This was a very efficient way to file my taxes.I will definitely use this every year.
Date published: 2022-02-19
Rated 5 out of 5 by from Very thorough!! Y'all found many tax credits other software companies missed.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10011