TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from HELP WITH MY TAXES I don't know the name of the gentleman who walked me through this process but he was AWESOME! He was very patient with me and he was very knowledgeable!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is a life saver! turbo tax is so easy to use. I appreciate the expert help that is embedded within the program
Date published: 2021-02-28
Rated 5 out of 5 by from It was Great Turbo tax was really easy to understand and use. I like that you can double check your work through out.
Date published: 2021-02-28
Rated 4 out of 5 by from Income / Covid19 Bug While in the income section, I selected "IRA withdrawn for Covid19 Disaster" on one IRA from which we did pull a large once-a-year payment in addition to the monthly scheduled withdrawals. I navigated through the checks, and found that we were not eligible. I went back and checked a more appropriate box, but the "Covid19 Disaster" selection persisted in the background, excluding a sizable amount of the overall annual withdrawal from income taxes, in error. After several hours with your capable chat help people, they suggested that I delete the IRA in question from the income block, and the add it (again) with the proper non-disaster category selected. The clunky workaround succeeded. I imagine a great many retirees like me will use the questions to establish eligibility, and if the final determination is that the client is not eligible, the exclusion may persist, and be missed. The retro elimination of the incorrect claim of the covid19 exclusion should be automatic.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Easy Always easy to use. I have used Turbo Tax for the past few years and love how my info is saved and ready to use each year.
Date published: 2021-02-28
Rated 5 out of 5 by from Used this for year, always helpful Always helpful and relatively simple.used it for years
Date published: 2021-02-28
Rated 5 out of 5 by from Good choice. FREE Used Free File for several years. Completely satisfied.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy So easy. very easy to navigate. Would highly recommend.
Date published: 2021-02-28
Rated 4 out of 5 by from turbo tax 2020 not easy, was not as easy as in years past. needs to be made easier
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is so easy! I use TurboTax every year to file my taxes. As a small business owner, this program makes it easy for me to figure out my deductions and expenses! I also used the Chat function to talk to an expert when I had questions. I also spoke on the phone with I spoke on the phone with Anniece and she was able to help with my issues regarding how to input my IRA-SEP contributions successfully! She was really friendly and effective.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10011
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from HELP WITH MY TAXES I don't know the name of the gentleman who walked me through this process but he was AWESOME! He was very patient with me and he was very knowledgeable!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is a life saver! turbo tax is so easy to use. I appreciate the expert help that is embedded within the program
Date published: 2021-02-28
Rated 5 out of 5 by from It was Great Turbo tax was really easy to understand and use. I like that you can double check your work through out.
Date published: 2021-02-28
Rated 4 out of 5 by from Income / Covid19 Bug While in the income section, I selected "IRA withdrawn for Covid19 Disaster" on one IRA from which we did pull a large once-a-year payment in addition to the monthly scheduled withdrawals. I navigated through the checks, and found that we were not eligible. I went back and checked a more appropriate box, but the "Covid19 Disaster" selection persisted in the background, excluding a sizable amount of the overall annual withdrawal from income taxes, in error. After several hours with your capable chat help people, they suggested that I delete the IRA in question from the income block, and the add it (again) with the proper non-disaster category selected. The clunky workaround succeeded. I imagine a great many retirees like me will use the questions to establish eligibility, and if the final determination is that the client is not eligible, the exclusion may persist, and be missed. The retro elimination of the incorrect claim of the covid19 exclusion should be automatic.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Easy Always easy to use. I have used Turbo Tax for the past few years and love how my info is saved and ready to use each year.
Date published: 2021-02-28
Rated 5 out of 5 by from Used this for year, always helpful Always helpful and relatively simple.used it for years
Date published: 2021-02-28
Rated 5 out of 5 by from Good choice. FREE Used Free File for several years. Completely satisfied.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy So easy. very easy to navigate. Would highly recommend.
Date published: 2021-02-28
Rated 4 out of 5 by from turbo tax 2020 not easy, was not as easy as in years past. needs to be made easier
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is so easy! I use TurboTax every year to file my taxes. As a small business owner, this program makes it easy for me to figure out my deductions and expenses! I also used the Chat function to talk to an expert when I had questions. I also spoke on the phone with I spoke on the phone with Anniece and she was able to help with my issues regarding how to input my IRA-SEP contributions successfully! She was really friendly and effective.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10011