TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Normally a homerun software, struggles to make it I've been using Turbo Tax for over 10 years. It has always been a great resource for completing my taxes. This year I had to go into the forms to process my son's 1098-T correctly. When asked was any part of the scholarship used of room & board etcetera it made it all taxable even though none of it was. Additionally, the 1099-NEC form default process included creating a company instead of getting a prompt to call it "Other Income". I'm hoping for better next year. If not, I'll find another solution.
Date published: 2021-05-17
Rated 4 out of 5 by from THANK YOU TURBOTAX! Turbotax makes taxes simple to do, easy to understand and quick to get the most refund possible. For someone who used to loathe doing taxes, it's no longer a daunting chore. Using Turbotax allowed me to get my taxes done with time to spare, and extra $$$ in my pocket.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Its easy and very convinient. I would recommend to all.
Date published: 2021-05-17
Rated 4 out of 5 by from Issues switching from IRS Free File Very helpful, clear, and easy. Only complaint was difficulty in switching from the IRS Free File option, I kept being met with an error and redirect. The troubleshooting page indicated I might need to make a whole new account! Which would have been tremendously inconvenient. Customer service called me back and solved my issue in a minute.
Date published: 2021-05-17
Rated 4 out of 5 by from good easy to use and relevant questions posed. recommeded.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax has been awsome . . . . in the past. I've never had a problem with Turbo Tax previously, going back 12 years. This year, I was unable to purchase my state tax forms and was repeatedly put on hold for hours at a time with no response. I've been most pleased up until this time around.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome it is straight forward and brings each question to be answered accurately. if you have a question search for answer in the community access point or contract the accountant directly.
Date published: 2021-05-17
Rated 4 out of 5 by from Good. Generally good. Sometimes can be confusing if using rental or business software.I wish Quicken has no annual renewal but CD
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and clear Been using this for years and I find it to be really user-friendly.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax - best tool to use for filing your taxes Have been using Turbo Tax for years - convenient, thorough and fairly easy.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1002
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Normally a homerun software, struggles to make it I've been using Turbo Tax for over 10 years. It has always been a great resource for completing my taxes. This year I had to go into the forms to process my son's 1098-T correctly. When asked was any part of the scholarship used of room & board etcetera it made it all taxable even though none of it was. Additionally, the 1099-NEC form default process included creating a company instead of getting a prompt to call it "Other Income". I'm hoping for better next year. If not, I'll find another solution.
Date published: 2021-05-17
Rated 4 out of 5 by from THANK YOU TURBOTAX! Turbotax makes taxes simple to do, easy to understand and quick to get the most refund possible. For someone who used to loathe doing taxes, it's no longer a daunting chore. Using Turbotax allowed me to get my taxes done with time to spare, and extra $$$ in my pocket.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Its easy and very convinient. I would recommend to all.
Date published: 2021-05-17
Rated 4 out of 5 by from Issues switching from IRS Free File Very helpful, clear, and easy. Only complaint was difficulty in switching from the IRS Free File option, I kept being met with an error and redirect. The troubleshooting page indicated I might need to make a whole new account! Which would have been tremendously inconvenient. Customer service called me back and solved my issue in a minute.
Date published: 2021-05-17
Rated 4 out of 5 by from good easy to use and relevant questions posed. recommeded.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax has been awsome . . . . in the past. I've never had a problem with Turbo Tax previously, going back 12 years. This year, I was unable to purchase my state tax forms and was repeatedly put on hold for hours at a time with no response. I've been most pleased up until this time around.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome it is straight forward and brings each question to be answered accurately. if you have a question search for answer in the community access point or contract the accountant directly.
Date published: 2021-05-17
Rated 4 out of 5 by from Good. Generally good. Sometimes can be confusing if using rental or business software.I wish Quicken has no annual renewal but CD
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and clear Been using this for years and I find it to be really user-friendly.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax - best tool to use for filing your taxes Have been using Turbo Tax for years - convenient, thorough and fairly easy.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1002