TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Good Service Daisy Duke was very helpful I would recommend that you have one of there tax experts to help you.
Date published: 2021-02-22
Rated 1 out of 5 by from 1040/1040SR Wks Charitable Deductions!!!!!!!!!!!!! I had no charitable deductions this year, yet TurboTax would not allow me to leave the box blank, or to type in any number saying that the number was either too large or unacceptable, After doing some google research I learned that this is a common problem this year. TurboTax professionals were responding on forums with good answers that unfortunately didnt work either. Eventually I guessed 10$ and TurboTax FINALLY LET ME E-FILE, after waiting weeks and wasting hours I was finally allowed to submit, no thanks to Turbo Tax. This is the first year that I have had to file ebay sales as self employment which triggered the problems, but this was purely a problem with software that I was not alone in dealing with.
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and easy Fast and Easy as well as thorough. Found all the appropriate deductions and Public Safety Officer tax issues relating to deductions, credits
Date published: 2021-02-22
Rated 5 out of 5 by from Totally the Best ! Each Year TurboTax does excellent updates , asked more questions , impresses with faster completion software design.
Date published: 2021-02-22
Rated 5 out of 5 by from Ease of Use makes life EASIER! Given the year of challenges we've had, having challenges filing taxes is the very last thing you want to worry about! TurboTax took the stress out of preparing my taxes at home by checking and double checking that every option to maximize my refund was explored. Almost al of the work was done for me! This is my third year returning and they never fail to leave me satisfied!
Date published: 2021-02-22
Rated 4 out of 5 by from thanks It was fine, I appreciate you folks, I wish these taxes were not so expensive.
Date published: 2021-02-22
Rated 3 out of 5 by from should have been easier I had a hard time communication with the person I chatted with. My filing was held up by a 1095A and I have a 1095C. after a hour and 1/2 he left me hanging and his red arrow hanging on DO my taxes icon. They referred me to the expert that I spoke with today after waiting several days for a appt. James was great but he should have stayed until filing was complete. turbotax did not place the catcha on my webpage and I have wasted time trying to find what to do to make it file.
Date published: 2021-02-22
Rated 3 out of 5 by from Uploadin Files from Investment Complies Does not check for duplicate files uploaded from investment companies
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax was convienent. Turbo tax was an easy way to file my taxes. I was able to finally do my taxes on my own.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is awesome! Super easy! And has a ton of resources via links to help you if you have any questions.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10010
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good Service Daisy Duke was very helpful I would recommend that you have one of there tax experts to help you.
Date published: 2021-02-22
Rated 1 out of 5 by from 1040/1040SR Wks Charitable Deductions!!!!!!!!!!!!! I had no charitable deductions this year, yet TurboTax would not allow me to leave the box blank, or to type in any number saying that the number was either too large or unacceptable, After doing some google research I learned that this is a common problem this year. TurboTax professionals were responding on forums with good answers that unfortunately didnt work either. Eventually I guessed 10$ and TurboTax FINALLY LET ME E-FILE, after waiting weeks and wasting hours I was finally allowed to submit, no thanks to Turbo Tax. This is the first year that I have had to file ebay sales as self employment which triggered the problems, but this was purely a problem with software that I was not alone in dealing with.
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and easy Fast and Easy as well as thorough. Found all the appropriate deductions and Public Safety Officer tax issues relating to deductions, credits
Date published: 2021-02-22
Rated 5 out of 5 by from Totally the Best ! Each Year TurboTax does excellent updates , asked more questions , impresses with faster completion software design.
Date published: 2021-02-22
Rated 5 out of 5 by from Ease of Use makes life EASIER! Given the year of challenges we've had, having challenges filing taxes is the very last thing you want to worry about! TurboTax took the stress out of preparing my taxes at home by checking and double checking that every option to maximize my refund was explored. Almost al of the work was done for me! This is my third year returning and they never fail to leave me satisfied!
Date published: 2021-02-22
Rated 4 out of 5 by from thanks It was fine, I appreciate you folks, I wish these taxes were not so expensive.
Date published: 2021-02-22
Rated 3 out of 5 by from should have been easier I had a hard time communication with the person I chatted with. My filing was held up by a 1095A and I have a 1095C. after a hour and 1/2 he left me hanging and his red arrow hanging on DO my taxes icon. They referred me to the expert that I spoke with today after waiting several days for a appt. James was great but he should have stayed until filing was complete. turbotax did not place the catcha on my webpage and I have wasted time trying to find what to do to make it file.
Date published: 2021-02-22
Rated 3 out of 5 by from Uploadin Files from Investment Complies Does not check for duplicate files uploaded from investment companies
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax was convienent. Turbo tax was an easy way to file my taxes. I was able to finally do my taxes on my own.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is awesome! Super easy! And has a ton of resources via links to help you if you have any questions.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10010