TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Prompt Customer Service I called as much as I needed to and there response time was swift and professional.
Date published: 2022-04-13
Rated 4 out of 5 by from Great program. Needs a few changes though Bought turbo tax on cd disk. You are supposed to be able to put it on 5 different computers. BUT... took a lot of calls to the help center phone line, to finally get someone who understood my problem.... Apparently, if you use a computers cd drive to install the program, then YOU CAN NOT put turbo tax on any computer using the download feature to your intuit.turbo account. If you can't mix and match, downloads versus using the CD, then it should be better explained.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy to use and helpful Very complex year for taxes as it was my first year of retirement. Turbo Tax walked me right through.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax works for me. Since I no longer have complicated tax returns I prefer using TurboTax over using an accountant.
Date published: 2022-04-13
Rated 4 out of 5 by from Good, but could be improve4d TT could do a MUCH better job with providing previous years comparisons to understand where changes occurred. Also, much improvement needed in handling of OID data. Just pitiful.
Date published: 2022-04-13
Rated 5 out of 5 by from Outstanding Easy as can be! I hit one little dump in the road and got someone on the phone to help me within minutes. First time using Turbotax and I'll never go back.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is the best Have use TT since 2010. TT made it easy to do my 2021 Taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax I like and use Turbo Tax every year. They make it easy to file.
Date published: 2022-04-13
Rated 5 out of 5 by from Great, excellent customer support One of the nicest customer service people I have ever spoken to.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax TurboTax makes filing your return much easier and faster. I have used TurboTax for years and would not want to use anything else.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 10010
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Prompt Customer Service I called as much as I needed to and there response time was swift and professional.
Date published: 2022-04-13
Rated 4 out of 5 by from Great program. Needs a few changes though Bought turbo tax on cd disk. You are supposed to be able to put it on 5 different computers. BUT... took a lot of calls to the help center phone line, to finally get someone who understood my problem.... Apparently, if you use a computers cd drive to install the program, then YOU CAN NOT put turbo tax on any computer using the download feature to your intuit.turbo account. If you can't mix and match, downloads versus using the CD, then it should be better explained.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy to use and helpful Very complex year for taxes as it was my first year of retirement. Turbo Tax walked me right through.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax works for me. Since I no longer have complicated tax returns I prefer using TurboTax over using an accountant.
Date published: 2022-04-13
Rated 4 out of 5 by from Good, but could be improve4d TT could do a MUCH better job with providing previous years comparisons to understand where changes occurred. Also, much improvement needed in handling of OID data. Just pitiful.
Date published: 2022-04-13
Rated 5 out of 5 by from Outstanding Easy as can be! I hit one little dump in the road and got someone on the phone to help me within minutes. First time using Turbotax and I'll never go back.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is the best Have use TT since 2010. TT made it easy to do my 2021 Taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax I like and use Turbo Tax every year. They make it easy to file.
Date published: 2022-04-13
Rated 5 out of 5 by from Great, excellent customer support One of the nicest customer service people I have ever spoken to.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax TurboTax makes filing your return much easier and faster. I have used TurboTax for years and would not want to use anything else.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 10010