TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is great Very easy and simple to follow the steps needed to complete taxes
Date published: 2022-03-29
Rated 5 out of 5 by from Professional EZ to use software that never misses a single detail of the current IRS filing instructions. Electronic filing couldn't be more convenient.
Date published: 2022-03-29
Rated 5 out of 5 by from Overly Simple Every step is made easy enough for a first-time filer while also in-depth enough for any itemizations necessary for someone self employed.
Date published: 2022-03-29
Rated 3 out of 5 by from TurboTax Issue with foreign Taxes (Form 1116) For the second year in a row, TurboTax had issues with foreign taxes and were originally not planning on supporting e-filing with form 1116 sch. B (new this year). Thankfully enough people wrote in to complain so Intuit decided to support it. I found the communications from Intuit were not at all transparent. Intuit should have clarified exactly what they were updating with each update along with informing all users about how to repopulate the form once the updates were complete. I thank Intuit for supporting this new form in e-filing, and am grateful for your technicians work in completing this. However, please be clear in your communications to us users so the issues are clearly understood and we know how to proceed. I have been a TurboTax user since 1997 and really don't want to change to another product. Please increase your transparency when dealing with issues.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is awesome. Very efficient and helpful. Was able to do it within a couple of hours.
Date published: 2022-03-29
Rated 5 out of 5 by from Honest straight forward and enlightening Helped me with some unique situations. Worked on a non state Indian reservation. New thing for me.
Date published: 2022-03-29
Rated 5 out of 5 by from Great Work! Wonderful work, timely responses and knowledgeable staff!
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is my go to tax preparer. Turbo tax is easy to use and walks you through all the steps with helps along the way.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is awesome It's awesome service is great service good people love it
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to file Excellent resource for tax laws and regulations. Easy to use, with everything imported from the previous years. I would not file with anyone else
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 10006
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great Very easy and simple to follow the steps needed to complete taxes
Date published: 2022-03-29
Rated 5 out of 5 by from Professional EZ to use software that never misses a single detail of the current IRS filing instructions. Electronic filing couldn't be more convenient.
Date published: 2022-03-29
Rated 5 out of 5 by from Overly Simple Every step is made easy enough for a first-time filer while also in-depth enough for any itemizations necessary for someone self employed.
Date published: 2022-03-29
Rated 3 out of 5 by from TurboTax Issue with foreign Taxes (Form 1116) For the second year in a row, TurboTax had issues with foreign taxes and were originally not planning on supporting e-filing with form 1116 sch. B (new this year). Thankfully enough people wrote in to complain so Intuit decided to support it. I found the communications from Intuit were not at all transparent. Intuit should have clarified exactly what they were updating with each update along with informing all users about how to repopulate the form once the updates were complete. I thank Intuit for supporting this new form in e-filing, and am grateful for your technicians work in completing this. However, please be clear in your communications to us users so the issues are clearly understood and we know how to proceed. I have been a TurboTax user since 1997 and really don't want to change to another product. Please increase your transparency when dealing with issues.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is awesome. Very efficient and helpful. Was able to do it within a couple of hours.
Date published: 2022-03-29
Rated 5 out of 5 by from Honest straight forward and enlightening Helped me with some unique situations. Worked on a non state Indian reservation. New thing for me.
Date published: 2022-03-29
Rated 5 out of 5 by from Great Work! Wonderful work, timely responses and knowledgeable staff!
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is my go to tax preparer. Turbo tax is easy to use and walks you through all the steps with helps along the way.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is awesome It's awesome service is great service good people love it
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to file Excellent resource for tax laws and regulations. Easy to use, with everything imported from the previous years. I would not file with anyone else
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 10006