TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Earned Income Credit Quirk It was a swift process but after I clicked past the option of using my 2019 tax info for the Earned Income Credit it would never take me back to that option. I even talked to the live chat and they directed me to a form I was suppose to fill out and when I kept questioning them about going back to the option on the app, they dropped the chat. Then I used the search bar myself and found the description of exactly what I wanted and it had a link to click on to take me there but the link took be elsewhere. That process was frustrating and I never found what I was looking for. The fees were upped on me at the last minute for electronic filing and that information was never made clear beforehand.
Date published: 2022-02-20
Rated 3 out of 5 by from Okay to use Turbotax is helpful but isn't exactly user friendly and the fees are so high.
Date published: 2022-02-20
Rated 5 out of 5 by from turbo tax was great It was very easy to use and very helpful using the chat room for help
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is a lifesaver for me TurboTax is busy again this year was helping me finish my ptaxes up real quick and easy
Date published: 2022-02-20
Rated 5 out of 5 by from Taxes are easy with TurboTax I had a multi-state return this year. Turbo Tax made it as simple as possible.
Date published: 2022-02-20
Rated 4 out of 5 by from turbotax awesome very helpful all the stars help you understand everything. quick support if you need any help. overall pretty easy.
Date published: 2022-02-20
Rated 3 out of 5 by from Almost left Turbo Tax if it didnt go through today I have tried for three days to e-file my state and federal, my friends are having the same problem. As one last attempt, I separated the two and only e-file federal first, then went back and e-filed state. Ive been using you guys a long time and this is the first time I ever had problems filing.
Date published: 2022-02-20
Rated 4 out of 5 by from Turbotax is great I like it. Turbotax made it very ease and helpfull to file my taxes I'm very happy.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is awesome! I have always had a positive experience using Turbo Tax and the way it is designed, it allows you to feel confident filing your taxes
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is awesome! I had help from a tax pro that answered my questions and was very nice. It was easy to navigate the site and I am excited for my large refund thanks to turbo tax!!
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 10005
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Earned Income Credit Quirk It was a swift process but after I clicked past the option of using my 2019 tax info for the Earned Income Credit it would never take me back to that option. I even talked to the live chat and they directed me to a form I was suppose to fill out and when I kept questioning them about going back to the option on the app, they dropped the chat. Then I used the search bar myself and found the description of exactly what I wanted and it had a link to click on to take me there but the link took be elsewhere. That process was frustrating and I never found what I was looking for. The fees were upped on me at the last minute for electronic filing and that information was never made clear beforehand.
Date published: 2022-02-20
Rated 3 out of 5 by from Okay to use Turbotax is helpful but isn't exactly user friendly and the fees are so high.
Date published: 2022-02-20
Rated 5 out of 5 by from turbo tax was great It was very easy to use and very helpful using the chat room for help
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is a lifesaver for me TurboTax is busy again this year was helping me finish my ptaxes up real quick and easy
Date published: 2022-02-20
Rated 5 out of 5 by from Taxes are easy with TurboTax I had a multi-state return this year. Turbo Tax made it as simple as possible.
Date published: 2022-02-20
Rated 4 out of 5 by from turbotax awesome very helpful all the stars help you understand everything. quick support if you need any help. overall pretty easy.
Date published: 2022-02-20
Rated 3 out of 5 by from Almost left Turbo Tax if it didnt go through today I have tried for three days to e-file my state and federal, my friends are having the same problem. As one last attempt, I separated the two and only e-file federal first, then went back and e-filed state. Ive been using you guys a long time and this is the first time I ever had problems filing.
Date published: 2022-02-20
Rated 4 out of 5 by from Turbotax is great I like it. Turbotax made it very ease and helpfull to file my taxes I'm very happy.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is awesome! I have always had a positive experience using Turbo Tax and the way it is designed, it allows you to feel confident filing your taxes
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is awesome! I had help from a tax pro that answered my questions and was very nice. It was easy to navigate the site and I am excited for my large refund thanks to turbo tax!!
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 10005