TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Outstanding!!! I have used TurboTax for 15 years. It keeps getting better and better each and every year!!
Date published: 2021-03-01
Rated 2 out of 5 by from Expensive and Clunky Service was clunky, would ask questions and after finding the answer and returning would not get the question again. $20 offer was not applied but didn't find out until having spent alot of time working on Taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Sara from the help desk was amazing , Thank you Two experts helped me , Sara was amazing and very knowledgeable .Thank you Sara . My first support member was very helpful as well
Date published: 2021-03-01
Rated 3 out of 5 by from Rejected return then was charged again My return was rejected numerous times which was a minor error (one that turbotax did not find) then when I went to resend it, turbotax charged me again
Date published: 2021-03-01
Rated 3 out of 5 by from This Is Your Final Test Had a horrific experience with TurboTax last year, not correctly prompting me for NYS Health Exchange info. Filed in Feb and didn't get a return will September. This year, it took me three times to get it right. It kept DOUBLING my income after completing the state portion and took me 45mins of troubleshooting (by myself since I was on hold) until I figured it out. So this is it TurboTax, if there are problems this year, it's back to the office.
Date published: 2021-03-01
Rated 5 out of 5 by from Sweet deal! Used for the last several years,,,awesome! Highly recommend these folks.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome I love turbo tax, it’s wonderful and I recommend it to everyone
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Great smooth and easy!! This is the second year I have used it no problems at all!!
Date published: 2021-03-01
Rated 3 out of 5 by from Definitely not $0 I got all the way to the end and I was out almost $200
Date published: 2021-03-01
Rated 5 out of 5 by from Use it EVERY year. Wouldn't tuse anything Else Always fast and convienent. Have done it this way for at least 15 years
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 10002
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Outstanding!!! I have used TurboTax for 15 years. It keeps getting better and better each and every year!!
Date published: 2021-03-01
Rated 2 out of 5 by from Expensive and Clunky Service was clunky, would ask questions and after finding the answer and returning would not get the question again. $20 offer was not applied but didn't find out until having spent alot of time working on Taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Sara from the help desk was amazing , Thank you Two experts helped me , Sara was amazing and very knowledgeable .Thank you Sara . My first support member was very helpful as well
Date published: 2021-03-01
Rated 3 out of 5 by from Rejected return then was charged again My return was rejected numerous times which was a minor error (one that turbotax did not find) then when I went to resend it, turbotax charged me again
Date published: 2021-03-01
Rated 3 out of 5 by from This Is Your Final Test Had a horrific experience with TurboTax last year, not correctly prompting me for NYS Health Exchange info. Filed in Feb and didn't get a return will September. This year, it took me three times to get it right. It kept DOUBLING my income after completing the state portion and took me 45mins of troubleshooting (by myself since I was on hold) until I figured it out. So this is it TurboTax, if there are problems this year, it's back to the office.
Date published: 2021-03-01
Rated 5 out of 5 by from Sweet deal! Used for the last several years,,,awesome! Highly recommend these folks.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome I love turbo tax, it’s wonderful and I recommend it to everyone
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Great smooth and easy!! This is the second year I have used it no problems at all!!
Date published: 2021-03-01
Rated 3 out of 5 by from Definitely not $0 I got all the way to the end and I was out almost $200
Date published: 2021-03-01
Rated 5 out of 5 by from Use it EVERY year. Wouldn't tuse anything Else Always fast and convienent. Have done it this way for at least 15 years
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 10002