TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from very satisfied with Turbo Tax Everything in the program worked well right up to the Audit Defense part. It took me almost 24 hours to enter my credit card info and then to print my confirmation # . I called the TurboTax Help Desk and was put on hold for 8 minutes for the customer service person person to tell me someone would call me back after she got my info. She could not give me an estimate of how long that would take. it has now been 3 hours and no call back. Eventually I figured it out no thanks to your customer service department.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Awesome! I am a TurboTax User for the last 10 years. Year after year they have improved their products to be much more self-explanatory. It's seamless.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is easy to use and fast! Procrastinated again and was able to get my taxes done in a couple of hours thanks to Turbo Tax. I did start my charitable contributions spreadsheet ahead of time. That is the one thing that takes the most time.
Date published: 2021-05-17
Rated 5 out of 5 by from Filed my taxes in 40 minutes with Turbo Tax Using Turbo Tax for 5 years now. Great tool to file taxes in less than an hour.
Date published: 2021-05-17
Rated 5 out of 5 by from Tax Standard I've been using TurboTax for over 10 years now. The software has improved every year. I have never been audited or had a mistake. The "interview" system is very thorough and accurate.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Consistently Delivers I am able to complete my taxes with guided direction, thoroughly, and quickly
Date published: 2021-05-17
Rated 3 out of 5 by from Used to be a good deal $150 to do simple returns? I remember paying $30....what changed?
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Awesome! The TurboTax is informative and very helpful in every stages.
Date published: 2021-05-17
Rated 3 out of 5 by from I have loved using TurboTax for many years (20?). TurboTax is great, except last year and this year it gave me fits with errors on a Schedule K-1. Error explanations difficult to understand and difficult to correct. Took a lot of my precious time.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Is Excellent! Easy to understand, excellent help feature, never fails to help me get my taxes done correctly and and on time!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1001
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very satisfied with Turbo Tax Everything in the program worked well right up to the Audit Defense part. It took me almost 24 hours to enter my credit card info and then to print my confirmation # . I called the TurboTax Help Desk and was put on hold for 8 minutes for the customer service person person to tell me someone would call me back after she got my info. She could not give me an estimate of how long that would take. it has now been 3 hours and no call back. Eventually I figured it out no thanks to your customer service department.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Awesome! I am a TurboTax User for the last 10 years. Year after year they have improved their products to be much more self-explanatory. It's seamless.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is easy to use and fast! Procrastinated again and was able to get my taxes done in a couple of hours thanks to Turbo Tax. I did start my charitable contributions spreadsheet ahead of time. That is the one thing that takes the most time.
Date published: 2021-05-17
Rated 5 out of 5 by from Filed my taxes in 40 minutes with Turbo Tax Using Turbo Tax for 5 years now. Great tool to file taxes in less than an hour.
Date published: 2021-05-17
Rated 5 out of 5 by from Tax Standard I've been using TurboTax for over 10 years now. The software has improved every year. I have never been audited or had a mistake. The "interview" system is very thorough and accurate.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Consistently Delivers I am able to complete my taxes with guided direction, thoroughly, and quickly
Date published: 2021-05-17
Rated 3 out of 5 by from Used to be a good deal $150 to do simple returns? I remember paying $30....what changed?
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Awesome! The TurboTax is informative and very helpful in every stages.
Date published: 2021-05-17
Rated 3 out of 5 by from I have loved using TurboTax for many years (20?). TurboTax is great, except last year and this year it gave me fits with errors on a Schedule K-1. Error explanations difficult to understand and difficult to correct. Took a lot of my precious time.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Is Excellent! Easy to understand, excellent help feature, never fails to help me get my taxes done correctly and and on time!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1001