TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from torbo tax helped at the last mimute ans I wont be not too bad for what you offer so I cant complain cause it wont do any good
Date published: 2023-04-18
Rated 3 out of 5 by from iT IS GOOD W/ YOU HAVE SIMPLE TAX FILING The citibank link to the account did not work; Do not support Token to Etrade; The K1 Form cannot be uploaded by PDF; The 1099-B cannot be uploaded by PDF; Foreign Taxes on Dividend needs to be enter manually.
Date published: 2023-04-18
Rated 4 out of 5 by from Easier than I thought! This was my first time using TurboTax to file my returns. It was simple, straight forward and easy to do. Only reason I didn't give 5 stars is because I kept being prompted to upgrade. I'm not a fan on 'upselling', but I understand why it exists. That aside, I am pleased with the service.
Date published: 2023-04-18
Rated 5 out of 5 by from First time filing for myself Usually my mom filed for me, but this year I took over since I have new endeavors and need to learn to do it on my own. Turbo tax made it easy!
Date published: 2023-04-18
Rated 1 out of 5 by from CAN NOT FILE INDIANA STATE TAX Even through Turbotax has you enter your banking information and go through all the steps as if you are filing Indiana State tax, you are not. Do not be fooled. I received a letter in June last year with a penalty almost the size of the tax I owed!!! Ended up basically paying double the tax because of Turbotax's error. Turbotax should not charge to complete indiana's state tax if you are unable to pay them. Does not make any sense.
Date published: 2023-04-18
Rated 5 out of 5 by from TuboTax Live Assistance if Awsome I've recommended this to several of my networking businesses
Date published: 2023-04-18
Rated 5 out of 5 by from Great The phone help was very very very very very very good
Date published: 2023-04-18
Rated 2 out of 5 by from basic filing was fairly easy, however was NOT FREE All through the process I kept being told FREE to file for simple return... I have no refund, and I am 67 but the FEE to file online was $59 for EACH Federal and State.
Date published: 2023-04-18
Rated 4 out of 5 by from 2022 FILING ORIGINALLY DOWNLOADED TURBOTAX DELUXE & HAD SEVERAL ISSUES TRYING TO DO STATE RETURN FOR SELF-EMPLOYMENT. THEN DOWNLOADED SIMPLER VERSION OF PROGRAM VIA COSTCO & ZIPPED RIGHT THRU THE PROCESS TO A MUCH SIMPLER & LOGICAL CONCLUSION.
Date published: 2023-04-18
Rated 5 out of 5 by from Feel very comfortable using for my annual filing! Keeps me organized and reminds me of things that I have forgotten about. Fully trust the outcome.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 989
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from torbo tax helped at the last mimute ans I wont be not too bad for what you offer so I cant complain cause it wont do any good
Date published: 2023-04-18
Rated 3 out of 5 by from iT IS GOOD W/ YOU HAVE SIMPLE TAX FILING The citibank link to the account did not work; Do not support Token to Etrade; The K1 Form cannot be uploaded by PDF; The 1099-B cannot be uploaded by PDF; Foreign Taxes on Dividend needs to be enter manually.
Date published: 2023-04-18
Rated 4 out of 5 by from Easier than I thought! This was my first time using TurboTax to file my returns. It was simple, straight forward and easy to do. Only reason I didn't give 5 stars is because I kept being prompted to upgrade. I'm not a fan on 'upselling', but I understand why it exists. That aside, I am pleased with the service.
Date published: 2023-04-18
Rated 5 out of 5 by from First time filing for myself Usually my mom filed for me, but this year I took over since I have new endeavors and need to learn to do it on my own. Turbo tax made it easy!
Date published: 2023-04-18
Rated 1 out of 5 by from CAN NOT FILE INDIANA STATE TAX Even through Turbotax has you enter your banking information and go through all the steps as if you are filing Indiana State tax, you are not. Do not be fooled. I received a letter in June last year with a penalty almost the size of the tax I owed!!! Ended up basically paying double the tax because of Turbotax's error. Turbotax should not charge to complete indiana's state tax if you are unable to pay them. Does not make any sense.
Date published: 2023-04-18
Rated 5 out of 5 by from TuboTax Live Assistance if Awsome I've recommended this to several of my networking businesses
Date published: 2023-04-18
Rated 5 out of 5 by from Great The phone help was very very very very very very good
Date published: 2023-04-18
Rated 2 out of 5 by from basic filing was fairly easy, however was NOT FREE All through the process I kept being told FREE to file for simple return... I have no refund, and I am 67 but the FEE to file online was $59 for EACH Federal and State.
Date published: 2023-04-18
Rated 4 out of 5 by from 2022 FILING ORIGINALLY DOWNLOADED TURBOTAX DELUXE & HAD SEVERAL ISSUES TRYING TO DO STATE RETURN FOR SELF-EMPLOYMENT. THEN DOWNLOADED SIMPLER VERSION OF PROGRAM VIA COSTCO & ZIPPED RIGHT THRU THE PROCESS TO A MUCH SIMPLER & LOGICAL CONCLUSION.
Date published: 2023-04-18
Rated 5 out of 5 by from Feel very comfortable using for my annual filing! Keeps me organized and reminds me of things that I have forgotten about. Fully trust the outcome.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 989