TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
mecasa from
torbo tax helped at the last mimute ans I wont be
not too bad for what you offer so I cant complain cause it wont do any good
Date published: 2023-04-18
Rated 3 out of 5 by
Doug_007 from
iT IS GOOD W/ YOU HAVE SIMPLE TAX FILING
The citibank link to the account did not work; Do not support Token to Etrade; The K1 Form cannot be uploaded by PDF; The 1099-B cannot be uploaded by PDF; Foreign Taxes on Dividend needs to be enter manually.
Date published: 2023-04-18
Rated 4 out of 5 by
ShamsB from
Easier than I thought!
This was my first time using TurboTax to file my returns. It was simple, straight forward and easy to do. Only reason I didn't give 5 stars is because I kept being prompted to upgrade. I'm not a fan on 'upselling', but I understand why it exists. That aside, I am pleased with the service.
Date published: 2023-04-18
Rated 5 out of 5 by
thankfulcustomer86 from
First time filing for myself
Usually my mom filed for me, but this year I took over since I have new endeavors and need to learn to do it on my own. Turbo tax made it easy!
Date published: 2023-04-18
Rated 1 out of 5 by
Indiana resident from
CAN NOT FILE INDIANA STATE TAX
Even through Turbotax has you enter your banking information and go through all the steps as if you are filing Indiana State tax, you are not. Do not be fooled. I received a letter in June last year with a penalty almost the size of the tax I owed!!! Ended up basically paying double the tax because of Turbotax's error. Turbotax should not charge to complete indiana's state tax if you are unable to pay them. Does not make any sense.
Date published: 2023-04-18
Rated 5 out of 5 by
CARadcliffe from
TuboTax Live Assistance if Awsome
I've recommended this to several of my networking businesses
Date published: 2023-04-18
Rated 5 out of 5 by
jjBanjomc from
Great
The phone help was very very very very very very good
Date published: 2023-04-18
Rated 2 out of 5 by
laurieangel1 from
basic filing was fairly easy, however was NOT FREE
All through the process I kept being told FREE to file for simple return... I have no refund, and I am 67 but the FEE to file online was $59 for EACH Federal and State.
Date published: 2023-04-18
Rated 4 out of 5 by
TAXMAN2022ACDC from
2022 FILING
ORIGINALLY DOWNLOADED TURBOTAX DELUXE & HAD SEVERAL ISSUES TRYING TO DO STATE RETURN FOR SELF-EMPLOYMENT. THEN DOWNLOADED SIMPLER VERSION OF PROGRAM VIA COSTCO & ZIPPED RIGHT THRU THE PROCESS TO A MUCH SIMPLER & LOGICAL CONCLUSION.
Date published: 2023-04-18
Rated 5 out of 5 by
Garyfilingtaxreturn from
Feel very comfortable using for my annual filing!
Keeps me organized and reminds me of things that I have forgotten about. Fully trust the outcome.
All TurboTax® Offerings Reviews - Page 989
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mecasa from
torbo tax helped at the last mimute ans I wont be
not too bad for what you offer so I cant complain cause it wont do any good
Date published: 2023-04-18
Rated 3 out of 5 by
Doug_007 from
iT IS GOOD W/ YOU HAVE SIMPLE TAX FILING
The citibank link to the account did not work; Do not support Token to Etrade; The K1 Form cannot be uploaded by PDF; The 1099-B cannot be uploaded by PDF; Foreign Taxes on Dividend needs to be enter manually.
Date published: 2023-04-18
Rated 4 out of 5 by
ShamsB from
Easier than I thought!
This was my first time using TurboTax to file my returns. It was simple, straight forward and easy to do. Only reason I didn't give 5 stars is because I kept being prompted to upgrade. I'm not a fan on 'upselling', but I understand why it exists. That aside, I am pleased with the service.
Date published: 2023-04-18
Rated 5 out of 5 by
thankfulcustomer86 from
First time filing for myself
Usually my mom filed for me, but this year I took over since I have new endeavors and need to learn to do it on my own. Turbo tax made it easy!
Date published: 2023-04-18
Rated 1 out of 5 by
Indiana resident from
CAN NOT FILE INDIANA STATE TAX
Even through Turbotax has you enter your banking information and go through all the steps as if you are filing Indiana State tax, you are not. Do not be fooled. I received a letter in June last year with a penalty almost the size of the tax I owed!!! Ended up basically paying double the tax because of Turbotax's error. Turbotax should not charge to complete indiana's state tax if you are unable to pay them. Does not make any sense.
Date published: 2023-04-18
Rated 5 out of 5 by
CARadcliffe from
TuboTax Live Assistance if Awsome
I've recommended this to several of my networking businesses
Date published: 2023-04-18
Rated 5 out of 5 by
jjBanjomc from
Great
The phone help was very very very very very very good
Date published: 2023-04-18
Rated 2 out of 5 by
laurieangel1 from
basic filing was fairly easy, however was NOT FREE
All through the process I kept being told FREE to file for simple return... I have no refund, and I am 67 but the FEE to file online was $59 for EACH Federal and State.
Date published: 2023-04-18
Rated 4 out of 5 by
TAXMAN2022ACDC from
2022 FILING
ORIGINALLY DOWNLOADED TURBOTAX DELUXE & HAD SEVERAL ISSUES TRYING TO DO STATE RETURN FOR SELF-EMPLOYMENT. THEN DOWNLOADED SIMPLER VERSION OF PROGRAM VIA COSTCO & ZIPPED RIGHT THRU THE PROCESS TO A MUCH SIMPLER & LOGICAL CONCLUSION.
Date published: 2023-04-18
Rated 5 out of 5 by
Garyfilingtaxreturn from
Feel very comfortable using for my annual filing!
Keeps me organized and reminds me of things that I have forgotten about. Fully trust the outcome.
All TurboTax® Offerings Reviews - Page 989
Date published: 2023-04-18