TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from awesome customer friendly, very easy to use. I highly recommend this to first time users
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is a great asset!! As a small business person, I so appreciate the serves provided by Turbo Tax. I have filed with Turbo Tax for several years. The process and assistance allows me to confidently complete my own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Very good It is fast and accurate, I spent a monring to finish my tax return.
Date published: 2021-02-27
Rated 5 out of 5 by from Quick, easy, and relatively pain free! Used in the past. Because of complications used CPA for the last decade. Happy to be back.
Date published: 2021-02-27
Rated 4 out of 5 by from Long time user disappointed with web interface. We've used Turbo Tax for about 30 years. The first version we bought ran under DOS. I really liked the ability to enter information directly on the forms. I could quick-link between forms to see the source document. The web interface does not even allow you to see the forms. When you exit, you can't always go directly back to where you were working, but have to click thru the entire section from the beginning. Finding where to enter QCD and estimated tax payments was a chore. The Help window should stay open for reference rather than disappearing when you return to the program, especially if it can be resized.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great! Easy to use and appreciate all of the reviews/double checks.
Date published: 2021-02-27
Rated 1 out of 5 by from Failed after completing entire forms Got to the very end and it froze. Had to pay for the state fee twice. Called customer service and the wait time was 35 min.
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy to Use! Love it. Every entry was explained simply. I love the ease of Turbo Tax.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great Easy to use. All the help was informative and knowledgeable.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome TurboTax is user-friendly! TurboTax walks you through each step!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 989
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome customer friendly, very easy to use. I highly recommend this to first time users
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is a great asset!! As a small business person, I so appreciate the serves provided by Turbo Tax. I have filed with Turbo Tax for several years. The process and assistance allows me to confidently complete my own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Very good It is fast and accurate, I spent a monring to finish my tax return.
Date published: 2021-02-27
Rated 5 out of 5 by from Quick, easy, and relatively pain free! Used in the past. Because of complications used CPA for the last decade. Happy to be back.
Date published: 2021-02-27
Rated 4 out of 5 by from Long time user disappointed with web interface. We've used Turbo Tax for about 30 years. The first version we bought ran under DOS. I really liked the ability to enter information directly on the forms. I could quick-link between forms to see the source document. The web interface does not even allow you to see the forms. When you exit, you can't always go directly back to where you were working, but have to click thru the entire section from the beginning. Finding where to enter QCD and estimated tax payments was a chore. The Help window should stay open for reference rather than disappearing when you return to the program, especially if it can be resized.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is great! Easy to use and appreciate all of the reviews/double checks.
Date published: 2021-02-27
Rated 1 out of 5 by from Failed after completing entire forms Got to the very end and it froze. Had to pay for the state fee twice. Called customer service and the wait time was 35 min.
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy to Use! Love it. Every entry was explained simply. I love the ease of Turbo Tax.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great Easy to use. All the help was informative and knowledgeable.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome TurboTax is user-friendly! TurboTax walks you through each step!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 989