TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Good Experience Turbo Tax helped minimize stress of tax preparation.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is #1 It was a great experience. I've been using Turbo Tax for the past 5 years. It's easy to follow and I love it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Rocks! I've used Turbo Tax for 7-8 years now. It gets better each year. I will remain a loyal customer.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is great Easy Peasy! Love Turbo Tax!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 1 out of 5 by from Taxes rejected again for stupid reasons I used turbotax last year and I had to paper file because my ex claimed kids when she wasn't supposed to. This year, my return was rejected again because the IRS is not accepting my AGI from last year. This shouldn't happened. It's also a major fail that this service is directing me to "free" credit reports upon filing. I have to click no twice which is atrociously bad design. I don't want to see ads for other services when I'm paying to file my taxes ESPECIALLY when I'm entering my drivers license and bank account numbers. It's very spammy and feels like my identity is about to get stolen.
Date published: 2023-04-19
Rated 3 out of 5 by from Easy, but hard at the same time and NOT free Used as a last minute option so glad to have it but it can have its downs.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is easy to use The software is consistent on a yearly basis so it always looks familiar. The updates are wonderful because the explanations provided are thorough and easy to understand. I think the updates have made filing easier. It's definitely user-friendly so you can trust the software.
Date published: 2023-04-19
Rated 5 out of 5 by from 100% recommend Turbotax for "adults" in their 20's TurboTax and the easy-to-find explanations of every question or answer I didn't understand have completely diminished the anxiety I had toward taxes as a young adult. 10/10 recommend for those who don't know where to start or have anxiety when it comes to doing their taxes!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was great Easy Platform with great freatures. This system has been great
Date published: 2023-04-19
Rated 4 out of 5 by from 1040 ez filer free service Had a little trouble locating free service. Once located it was easy.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 820
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Experience Turbo Tax helped minimize stress of tax preparation.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is #1 It was a great experience. I've been using Turbo Tax for the past 5 years. It's easy to follow and I love it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Rocks! I've used Turbo Tax for 7-8 years now. It gets better each year. I will remain a loyal customer.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is great Easy Peasy! Love Turbo Tax!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 1 out of 5 by from Taxes rejected again for stupid reasons I used turbotax last year and I had to paper file because my ex claimed kids when she wasn't supposed to. This year, my return was rejected again because the IRS is not accepting my AGI from last year. This shouldn't happened. It's also a major fail that this service is directing me to "free" credit reports upon filing. I have to click no twice which is atrociously bad design. I don't want to see ads for other services when I'm paying to file my taxes ESPECIALLY when I'm entering my drivers license and bank account numbers. It's very spammy and feels like my identity is about to get stolen.
Date published: 2023-04-19
Rated 3 out of 5 by from Easy, but hard at the same time and NOT free Used as a last minute option so glad to have it but it can have its downs.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is easy to use The software is consistent on a yearly basis so it always looks familiar. The updates are wonderful because the explanations provided are thorough and easy to understand. I think the updates have made filing easier. It's definitely user-friendly so you can trust the software.
Date published: 2023-04-19
Rated 5 out of 5 by from 100% recommend Turbotax for "adults" in their 20's TurboTax and the easy-to-find explanations of every question or answer I didn't understand have completely diminished the anxiety I had toward taxes as a young adult. 10/10 recommend for those who don't know where to start or have anxiety when it comes to doing their taxes!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was great Easy Platform with great freatures. This system has been great
Date published: 2023-04-19
Rated 4 out of 5 by from 1040 ez filer free service Had a little trouble locating free service. Once located it was easy.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 820