TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Does not work with M2 Mac Turbo Tax failed to test their software on the new Mac architecture. I had to book up my old laptop to run the software. It was a mess.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax has a simple screen flow Iowa state return seems bit confusing, where Married filing jointly had to allocate the amount to individual.
Date published: 2023-04-19
Rated 1 out of 5 by from Crypto Section is difficult. Not able to load 8949. Transactions are not loaded correctly
Date published: 2023-04-19
Rated 1 out of 5 by from turbotax has always been frustrating. hated this experience. so many packages and confusing information that is meant to remain confusing. too many animations i wish i could turn off. overall unpleasant.
Date published: 2023-04-19
Rated 3 out of 5 by from Software feels buggy this year Overall experience was good with info on how to populate fields. However, there were several instances where it didn't feel smooth. I also didn't get any sort of notice that the Principal Business Codes had changed until I attempted to transmit the return. At that point, the system just said to read form 1120 instructions. A little concerned that there may be other updates missing leading to an incorrect return.
Date published: 2023-04-19
Rated 5 out of 5 by from The best Always use Turbo Tax. Fair price and so easy to use.
Date published: 2023-04-19
Rated 3 out of 5 by from Why did it make me pay when I did it myself I was told 59$ and it charged me twice plus extra $39. What is all of this for when I did it myself
Date published: 2023-04-19
Rated 5 out of 5 by from marie Great website and very user friendly. This was the easiest experience i have had doing my own taxes.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great and easy to use! I have used Turbo Tax for eight years now and it just keeps getting better and easier to use.
Date published: 2023-04-19
Rated 5 out of 5 by from This is the best thing for. It allowed me to complete my own taxes at m own pace.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 634
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Does not work with M2 Mac Turbo Tax failed to test their software on the new Mac architecture. I had to book up my old laptop to run the software. It was a mess.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax has a simple screen flow Iowa state return seems bit confusing, where Married filing jointly had to allocate the amount to individual.
Date published: 2023-04-19
Rated 1 out of 5 by from Crypto Section is difficult. Not able to load 8949. Transactions are not loaded correctly
Date published: 2023-04-19
Rated 1 out of 5 by from turbotax has always been frustrating. hated this experience. so many packages and confusing information that is meant to remain confusing. too many animations i wish i could turn off. overall unpleasant.
Date published: 2023-04-19
Rated 3 out of 5 by from Software feels buggy this year Overall experience was good with info on how to populate fields. However, there were several instances where it didn't feel smooth. I also didn't get any sort of notice that the Principal Business Codes had changed until I attempted to transmit the return. At that point, the system just said to read form 1120 instructions. A little concerned that there may be other updates missing leading to an incorrect return.
Date published: 2023-04-19
Rated 5 out of 5 by from The best Always use Turbo Tax. Fair price and so easy to use.
Date published: 2023-04-19
Rated 3 out of 5 by from Why did it make me pay when I did it myself I was told 59$ and it charged me twice plus extra $39. What is all of this for when I did it myself
Date published: 2023-04-19
Rated 5 out of 5 by from marie Great website and very user friendly. This was the easiest experience i have had doing my own taxes.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great and easy to use! I have used Turbo Tax for eight years now and it just keeps getting better and easier to use.
Date published: 2023-04-19
Rated 5 out of 5 by from This is the best thing for. It allowed me to complete my own taxes at m own pace.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 634