TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from user friendly This went very quickly and very easy to use, for a first timer.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great Easy to Use and very helpful in figuring out our changes for this year
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome. Ishmealla was AMAZIN!!!! Her supervisor also helped out. I wasn't able to file. It took us an hour and 45 minutes but we got it figured out
Date published: 2021-03-03
Rated 5 out of 5 by from Easy like Sunday morning! filing your own taxes has never been easier! Everyone should do this!
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbo Tax Very simple to input information and easy directions
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is easy to use! Great for seniors. MARY WAS ABSOLUTELY FANTASTIC and PATIENT. She deserves a raise! The next time I do a live chat, I PRAY that she is the representative that answers the phone.
Date published: 2021-03-03
Rated 5 out of 5 by from Great East fast and done . Will be back next yr to do taxes
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax Is Very Good Your service is easy to use and the instructions are very useful...
Date published: 2021-03-03
Rated 2 out of 5 by from over 6 hrs to file I paid extra for live help and got very slow response. In the end, I ended up finishing my returns on my own without live help. This is unfortunate, because I paid for this help by credit; I do not have the funds in my account to have even afforded the help. In essence, I went into credit debt for incomplete help.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is a Great Tool Easy to use, understandable, and I felt confident knowing there was a tax expert able to help.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 634
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from user friendly This went very quickly and very easy to use, for a first timer.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great Easy to Use and very helpful in figuring out our changes for this year
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome. Ishmealla was AMAZIN!!!! Her supervisor also helped out. I wasn't able to file. It took us an hour and 45 minutes but we got it figured out
Date published: 2021-03-03
Rated 5 out of 5 by from Easy like Sunday morning! filing your own taxes has never been easier! Everyone should do this!
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbo Tax Very simple to input information and easy directions
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is easy to use! Great for seniors. MARY WAS ABSOLUTELY FANTASTIC and PATIENT. She deserves a raise! The next time I do a live chat, I PRAY that she is the representative that answers the phone.
Date published: 2021-03-03
Rated 5 out of 5 by from Great East fast and done . Will be back next yr to do taxes
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax Is Very Good Your service is easy to use and the instructions are very useful...
Date published: 2021-03-03
Rated 2 out of 5 by from over 6 hrs to file I paid extra for live help and got very slow response. In the end, I ended up finishing my returns on my own without live help. This is unfortunate, because I paid for this help by credit; I do not have the funds in my account to have even afforded the help. In essence, I went into credit debt for incomplete help.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is a Great Tool Easy to use, understandable, and I felt confident knowing there was a tax expert able to help.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 634