TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Reliable, for a straightforward return The UI continues to be as simple as possible to use, which is great. It took me about 45 minutes to get through the entire return for a straightforward standard deduction/mortgage/investments return. The imports / APIs from institutions are seamless and fast. The deduction and situation rules checkers are very fast. Only criticism is some of the help is pedantic - click "why" and in a few cases you get "because." or "check your statement" or "click the IRS website". Also, it skipped asking the amount of the IRA contrib for 2020 after asking did we do one. Had to go to the checklist to get back to it.
Date published: 2021-03-03
Rated 5 out of 5 by from REALLY GREAT EXPERIENCE Easy to follow online instructions, and complete in a reasonable time, without interruptions.
Date published: 2021-03-03
Rated 5 out of 5 by from Super easy and awesome!!! So easy to use love that information from previous tax years is stored.
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX IS AWESOME, THANK YOU THANK YOU SO MUCH YOU HELPED ME ALOT.YOU LEARN ALOT
Date published: 2021-03-03
Rated 5 out of 5 by from Ernie was Excellent!!! I was assisted by Ernie and he was very friendly and knowledgeable! I was a bit nervous at first but he helped me complete my tax return smoothly and clarified things along the way.
Date published: 2021-03-03
Rated 5 out of 5 by from Great program Turbo Tax is simple to use and walks you through every step. You feel confident your returns are right when using this software
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX This is the first time I've filed my own return in many years. The was not much cheaper than what I've been paying a CPA, however, the convenience was great.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome! I think TurboTAX is so great! I was really enjoying using it when I was trying to get my tax return
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax , is Great Great Program,Love it. I would recommend Turbo tax to all of my friends and family.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax 2020 thumbs up I spoke to at least 2 individuals and it was a pleasant experience
Date published: 2021-03-03
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