TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Not Affordable Anymore I have used Tubotax for years. I have never paid so much to file my taxes as I did this year. Also the website has become clunky and counterintuitive.
Date published: 2023-04-19
Rated 4 out of 5 by from Make sure if you buy CD that your computer is UTD! I've used Turbo Tax for years. Always bought the CD to upload it. When I got the CD this year, I made sure that it was MAC compatible. However, my latest update on my Mac wouldn't upload it so I'm out the money for the CD since I opened it. Needless to say, I'm not happy. I did do my taxes online with Turbo Tax and it was actually easier than using the CD. I don't understand why this method is more expensive though.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Great program. We have always trusted Turbotax, for many years now.
Date published: 2023-04-19
Rated 5 out of 5 by from Absolutely love turbo tax I have used turbo tax for 8 consecutive years and I love them, they break everything down easily and get me the biggest refund every year.
Date published: 2023-04-19
Rated 4 out of 5 by from works for me gets the job done, gets me coming back year after year.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Easy very happy with it. Would recommend to others and use it again!
Date published: 2023-04-19
Rated 1 out of 5 by from Deceptive and overpriced Basically it was double the price it was advertised. S
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax a live is Okay There is help anytime you need. Nice people with knowledge. My tax was completed so it was much better if the forms such as schedules B, C, D,E where available wile you are filing the return. Big miss...
Date published: 2023-04-19
Rated 5 out of 5 by from Great I’m learning a lot about taxes especially for A business.
Date published: 2023-04-19
Rated 3 out of 5 by from Good but could be better with crypto Import from crypto exchanges and wallets could be more proficient. Data can be missing or mis-categorized. Everything else with TT works well.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 581
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not Affordable Anymore I have used Tubotax for years. I have never paid so much to file my taxes as I did this year. Also the website has become clunky and counterintuitive.
Date published: 2023-04-19
Rated 4 out of 5 by from Make sure if you buy CD that your computer is UTD! I've used Turbo Tax for years. Always bought the CD to upload it. When I got the CD this year, I made sure that it was MAC compatible. However, my latest update on my Mac wouldn't upload it so I'm out the money for the CD since I opened it. Needless to say, I'm not happy. I did do my taxes online with Turbo Tax and it was actually easier than using the CD. I don't understand why this method is more expensive though.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Great program. We have always trusted Turbotax, for many years now.
Date published: 2023-04-19
Rated 5 out of 5 by from Absolutely love turbo tax I have used turbo tax for 8 consecutive years and I love them, they break everything down easily and get me the biggest refund every year.
Date published: 2023-04-19
Rated 4 out of 5 by from works for me gets the job done, gets me coming back year after year.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Easy very happy with it. Would recommend to others and use it again!
Date published: 2023-04-19
Rated 1 out of 5 by from Deceptive and overpriced Basically it was double the price it was advertised. S
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax a live is Okay There is help anytime you need. Nice people with knowledge. My tax was completed so it was much better if the forms such as schedules B, C, D,E where available wile you are filing the return. Big miss...
Date published: 2023-04-19
Rated 5 out of 5 by from Great I’m learning a lot about taxes especially for A business.
Date published: 2023-04-19
Rated 3 out of 5 by from Good but could be better with crypto Import from crypto exchanges and wallets could be more proficient. Data can be missing or mis-categorized. Everything else with TT works well.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 581