TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Yea turbo tax I find the helpful information. Thank you very much
Date published: 2021-03-02
Rated 1 out of 5 by from Last time I will ever use TurboTax Well you screwed up my second stimulus payment, which I still haven't received. Now your "free" edition just cost me $105 to file my taxes? You will never get my business again. Thieves.
Date published: 2021-03-02
Rated 5 out of 5 by from Customer obsession done well! I always use TurboTax whenever I file, but this year I needed a little help. Thankfully TurboTax was able to set me up with an expert who knew exactly how to help me- and all for FREE! I am struggling this year with money and TurboTax offered me professional help at no added cost. Thank you, TurboTax!
Date published: 2021-03-02
Rated 5 out of 5 by from Great experience always Grateful to have a free easy to use system to file simple taxes each year.
Date published: 2021-03-02
Rated 5 out of 5 by from easy First time I have filed without using a CPA. Doing it for my son who has special needs Easy
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is to expensive I like turbo tax but I don't think they should be taking 40 out for being able to take it out of your return.
Date published: 2021-03-02
Rated 5 out of 5 by from Another Smooth and Easy Filing! Very smooth, easy and quick to prepare - just answer a few questions and DONE!
Date published: 2021-03-02
Rated 1 out of 5 by from Terrible and irritating Using TurboTax is like banging your head against a wall. If you get lost or need help, you will never get it. You will never speak to a human, and they take more money than they advertise.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBOTAX IS GREAT Turbotax is easy to use and dependable. I have been using Turbotax for years and it is great.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax Gets More Expensive Every Year! I started using Turbo Tax because a friend recommended it to me and it was free. It was great for a couple years, but as I started doing independent contractor work, it got more and more expensive. Basically, I was forced to use their $50 - $60 "products" for state and federal because of my independent contractor work. So not only do I have to pay my taxes, but I also have to pay Turbo Tax $100+ for their services and it takes me twice as long to do my taxes. Great for those who only have one job with a simple W-2, but those of us who have freelance/independent contractor work, it's a nightmare.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 507
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Yea turbo tax I find the helpful information. Thank you very much
Date published: 2021-03-02
Rated 1 out of 5 by from Last time I will ever use TurboTax Well you screwed up my second stimulus payment, which I still haven't received. Now your "free" edition just cost me $105 to file my taxes? You will never get my business again. Thieves.
Date published: 2021-03-02
Rated 5 out of 5 by from Customer obsession done well! I always use TurboTax whenever I file, but this year I needed a little help. Thankfully TurboTax was able to set me up with an expert who knew exactly how to help me- and all for FREE! I am struggling this year with money and TurboTax offered me professional help at no added cost. Thank you, TurboTax!
Date published: 2021-03-02
Rated 5 out of 5 by from Great experience always Grateful to have a free easy to use system to file simple taxes each year.
Date published: 2021-03-02
Rated 5 out of 5 by from easy First time I have filed without using a CPA. Doing it for my son who has special needs Easy
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is to expensive I like turbo tax but I don't think they should be taking 40 out for being able to take it out of your return.
Date published: 2021-03-02
Rated 5 out of 5 by from Another Smooth and Easy Filing! Very smooth, easy and quick to prepare - just answer a few questions and DONE!
Date published: 2021-03-02
Rated 1 out of 5 by from Terrible and irritating Using TurboTax is like banging your head against a wall. If you get lost or need help, you will never get it. You will never speak to a human, and they take more money than they advertise.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBOTAX IS GREAT Turbotax is easy to use and dependable. I have been using Turbotax for years and it is great.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax Gets More Expensive Every Year! I started using Turbo Tax because a friend recommended it to me and it was free. It was great for a couple years, but as I started doing independent contractor work, it got more and more expensive. Basically, I was forced to use their $50 - $60 "products" for state and federal because of my independent contractor work. So not only do I have to pay my taxes, but I also have to pay Turbo Tax $100+ for their services and it takes me twice as long to do my taxes. Great for those who only have one job with a simple W-2, but those of us who have freelance/independent contractor work, it's a nightmare.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 507