TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from Easy to add info; difficult to change pricing I have used TurboTax over the last several years and I always think that I should have the simplest return. But it always jumps up to the Deluxe pricing. Furthermore, I clicked through all the options but didn't find an easy way to change the filing options for my state return. It was an additional $40 for no reason other than I couldn't unclick it. I think this will be the last year that I do it through Turbotax.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is very easy to use and awesome I had a phone call with Toboris and he helped me resolve my issues right away.
Date published: 2021-02-24
Rated 5 out of 5 by from LOVE using TURBO TAX!! I love that Turbo Tax will automatically fill in the necessary info from the previous year. Saves a lot of typing. Each step, each question is easy to understand or there is an easily understood explanation just a click away.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX WAS EASY AND QUICK TURBO TAX WAS SO GREAT ,EASY TO UNDERSTAND AND QUICK
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent IRS Tax Filing thru Turbotax Turbotax provide step by step guidance in formulating the IRS Tax Return
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent My advisor walked me thru step by step and made it super easy.
Date published: 2021-02-24
Rated 5 out of 5 by from great, simple and easy I've used this for years and like the program, it's very simple and easy to use.
Date published: 2021-02-24
Rated 5 out of 5 by from She saved my butt!!! She helped me big time, and answered all my questions and got my taxes done in way less than an hour
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax Rocks. The best customer service and software makes it enjoyable and amazing.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great great customer service. Sign up for live help its great
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 381
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Easy to add info; difficult to change pricing I have used TurboTax over the last several years and I always think that I should have the simplest return. But it always jumps up to the Deluxe pricing. Furthermore, I clicked through all the options but didn't find an easy way to change the filing options for my state return. It was an additional $40 for no reason other than I couldn't unclick it. I think this will be the last year that I do it through Turbotax.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is very easy to use and awesome I had a phone call with Toboris and he helped me resolve my issues right away.
Date published: 2021-02-24
Rated 5 out of 5 by from LOVE using TURBO TAX!! I love that Turbo Tax will automatically fill in the necessary info from the previous year. Saves a lot of typing. Each step, each question is easy to understand or there is an easily understood explanation just a click away.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX WAS EASY AND QUICK TURBO TAX WAS SO GREAT ,EASY TO UNDERSTAND AND QUICK
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent IRS Tax Filing thru Turbotax Turbotax provide step by step guidance in formulating the IRS Tax Return
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent My advisor walked me thru step by step and made it super easy.
Date published: 2021-02-24
Rated 5 out of 5 by from great, simple and easy I've used this for years and like the program, it's very simple and easy to use.
Date published: 2021-02-24
Rated 5 out of 5 by from She saved my butt!!! She helped me big time, and answered all my questions and got my taxes done in way less than an hour
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax Rocks. The best customer service and software makes it enjoyable and amazing.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great great customer service. Sign up for live help its great
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 381