TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo tax made it easy It was easy but expensive fee. I wish I could more refund and get the refund as fast as possible
Date published: 2023-06-16
Rated 5 out of 5 by from Been using it for 8th year in a row I love using Turbo Tax. It is very easy to use. The information is very clear and I like the reassurance button to make sure you understand. (e.g., was this information helpful? yes or no)
Date published: 2023-06-16
Rated 5 out of 5 by from Excellent Job I was very pleased with using Turbo Tax.. Thank you
Date published: 2023-06-16
Rated 5 out of 5 by from Turbo Tax is great and keeps my files safe I have used Turbo Tax for several years and it gets easier every year. All my information safe in one place with the ability to see what has changed from year to year. Great
Date published: 2023-06-16
Rated 5 out of 5 by from Turbo Tax is Easy I used Turbo Tax to do my daughter's taxes and it was so easy. I paid a preparer to do mine this year because I thought it would be more complicated since I got married, and I received a notice from the IRS because of an error. In all the years that I used Turbo Tax, I've never gotten a letter form the IRS...back to Turbo Tax next year for me.
Date published: 2023-06-16
Rated 5 out of 5 by from Susan is awesome! My expert, Susan, was really amazing. She was patient with me and explained all of the steps we needed to complete in my first time filing taxes for my small business. I would recommend her to anyone!
Date published: 2023-06-16
Rated 4 out of 5 by from Helpful but could use less fees the fees that turbotax charges should be according to the percentage of that persons income, if the person does not make money above the poverty line, they should not be paying more than $50 to use any services. it does not seem fair at all but the ease of access on the app makes me willing to pay $129, that's the only reason.
Date published: 2023-06-16
Rated 4 out of 5 by from Turbo Tax for Dummies Older people need more clues, we got stuck on some silly things, a clue that the format box, isn’t a box to type in May have helped us. Thanks
Date published: 2023-06-16
Rated 5 out of 5 by from Very helpful in my panic of Rejection I can appreciate the help given at this time of being confused. Desire was very knowledgeable kind and patient.
Date published: 2023-06-16
Rated 5 out of 5 by from Great Help me with things I didn't know. About Michigan taxes
Date published: 2023-06-16
All TurboTax® Offerings Reviews - Page 364
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax made it easy It was easy but expensive fee. I wish I could more refund and get the refund as fast as possible
Date published: 2023-06-16
Rated 5 out of 5 by from Been using it for 8th year in a row I love using Turbo Tax. It is very easy to use. The information is very clear and I like the reassurance button to make sure you understand. (e.g., was this information helpful? yes or no)
Date published: 2023-06-16
Rated 5 out of 5 by from Excellent Job I was very pleased with using Turbo Tax.. Thank you
Date published: 2023-06-16
Rated 5 out of 5 by from Turbo Tax is great and keeps my files safe I have used Turbo Tax for several years and it gets easier every year. All my information safe in one place with the ability to see what has changed from year to year. Great
Date published: 2023-06-16
Rated 5 out of 5 by from Turbo Tax is Easy I used Turbo Tax to do my daughter's taxes and it was so easy. I paid a preparer to do mine this year because I thought it would be more complicated since I got married, and I received a notice from the IRS because of an error. In all the years that I used Turbo Tax, I've never gotten a letter form the IRS...back to Turbo Tax next year for me.
Date published: 2023-06-16
Rated 5 out of 5 by from Susan is awesome! My expert, Susan, was really amazing. She was patient with me and explained all of the steps we needed to complete in my first time filing taxes for my small business. I would recommend her to anyone!
Date published: 2023-06-16
Rated 4 out of 5 by from Helpful but could use less fees the fees that turbotax charges should be according to the percentage of that persons income, if the person does not make money above the poverty line, they should not be paying more than $50 to use any services. it does not seem fair at all but the ease of access on the app makes me willing to pay $129, that's the only reason.
Date published: 2023-06-16
Rated 4 out of 5 by from Turbo Tax for Dummies Older people need more clues, we got stuck on some silly things, a clue that the format box, isn’t a box to type in May have helped us. Thanks
Date published: 2023-06-16
Rated 5 out of 5 by from Very helpful in my panic of Rejection I can appreciate the help given at this time of being confused. Desire was very knowledgeable kind and patient.
Date published: 2023-06-16
Rated 5 out of 5 by from Great Help me with things I didn't know. About Michigan taxes
Date published: 2023-06-16
All TurboTax® Offerings Reviews - Page 364