TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Too expensive You advertise low price. It cost $170 and it was basic information
Date published: 2023-04-20
Rated 4 out of 5 by from great easy experience easy and actually fun, this is my first time and You guys made me comfortable
Date published: 2023-04-20
Rated 2 out of 5 by from verybdifficult as self employer not user friendly i was difficult to do my self employed taxes nonresident
Date published: 2023-04-20
Rated 4 out of 5 by from Was very great It Was a very great experience and will return next year
Date published: 2023-04-20
Rated 5 out of 5 by from Thanks again I/m too old for this!Thanks again I/m Great Product Thank You!Great Product Thank You! Yeah!
Date published: 2023-04-20
Rated 3 out of 5 by from too many requests to upgrade Last year was easier. The requests for corrections were better explained last year.
Date published: 2023-04-20
Rated 5 out of 5 by from Awesome Turbo Tax walked me through the process , they made it ease
Date published: 2023-04-20
Rated 3 out of 5 by from Way too much upselling The only reason I use Turbotax anymore is because I am too lazy to enter all my data again into another site. The price is always increasing, yet there is a constant stop in the process to try and upsell to a more expensive version. It is extremely annoying.
Date published: 2023-04-20
Rated 5 out of 5 by from I loved it. I now have a better understaning of this whole tax preparing thing, thankis to TurboTax.
Date published: 2023-04-20
Rated 1 out of 5 by from Extremely TAXING and PROLONGED process. NOT FREE It seemed like I would never get done. I came to file with Turbo Tax because of their advertisement as free if you file on your own with no assistance. I did so and was still charged $73.55. The application went on forever and it wasN almost impossible to just get to the end and submit my form. I was not asked if I wanted to include state taxes after going through the work of doing so only to say that that was an extra $65. No thank you.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 297
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too expensive You advertise low price. It cost $170 and it was basic information
Date published: 2023-04-20
Rated 4 out of 5 by from great easy experience easy and actually fun, this is my first time and You guys made me comfortable
Date published: 2023-04-20
Rated 2 out of 5 by from verybdifficult as self employer not user friendly i was difficult to do my self employed taxes nonresident
Date published: 2023-04-20
Rated 4 out of 5 by from Was very great It Was a very great experience and will return next year
Date published: 2023-04-20
Rated 5 out of 5 by from Thanks again I/m too old for this!Thanks again I/m Great Product Thank You!Great Product Thank You! Yeah!
Date published: 2023-04-20
Rated 3 out of 5 by from too many requests to upgrade Last year was easier. The requests for corrections were better explained last year.
Date published: 2023-04-20
Rated 5 out of 5 by from Awesome Turbo Tax walked me through the process , they made it ease
Date published: 2023-04-20
Rated 3 out of 5 by from Way too much upselling The only reason I use Turbotax anymore is because I am too lazy to enter all my data again into another site. The price is always increasing, yet there is a constant stop in the process to try and upsell to a more expensive version. It is extremely annoying.
Date published: 2023-04-20
Rated 5 out of 5 by from I loved it. I now have a better understaning of this whole tax preparing thing, thankis to TurboTax.
Date published: 2023-04-20
Rated 1 out of 5 by from Extremely TAXING and PROLONGED process. NOT FREE It seemed like I would never get done. I came to file with Turbo Tax because of their advertisement as free if you file on your own with no assistance. I did so and was still charged $73.55. The application went on forever and it wasN almost impossible to just get to the end and submit my form. I was not asked if I wanted to include state taxes after going through the work of doing so only to say that that was an extra $65. No thank you.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 297