TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from I love Turbo Tax Easy to use, easy to understand and very helpful for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use. Fast and very helpful information along the way
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome and easy to use Enjoyed using Turbo Tax. it was so easy and I got a refund from my state.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes me feel like a tax expert! I am military, own three rental properties, and live abroad while maintaining home-state residency. Takes me a few hours but TurboTax makes filing a breeze, even for me, and I always feel that I'm getting the best returns. The standard help menu is getting better every year. No regrets!
Date published: 2023-04-17
Rated 3 out of 5 by from Constant asking to upgrade is annoying. I don't appreciate being asked 4 times to up grade, then saying .. "ARE YOU SURE" by making me click another time to get out of the sales pitch. Ill find another tax service next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Better and better experience year to year. Makes the process better and better every year. Really appreciate the auto fill from year to year and the ease of use. Could do without the constant upgrade probing, but other than that Turbo Tax is a really great tool.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy to use..... Pick up where yo leave off.......
Date published: 2023-04-17
Rated 5 out of 5 by from Makes it very easy!!! Answers questions and Helped me fill out my own taxes.
Date published: 2023-04-17
Rated 4 out of 5 by from Use to be simpler I have been using TurboTax since 1999 and have loved it, but it seems to be getting more and more complex and taking longer and longer to file taxes each year. I am almost to the point I would rather pay someone else to just do it for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Easy to use, stores all needed information, easy to review.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1823
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax Easy to use, easy to understand and very helpful for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use. Fast and very helpful information along the way
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome and easy to use Enjoyed using Turbo Tax. it was so easy and I got a refund from my state.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes me feel like a tax expert! I am military, own three rental properties, and live abroad while maintaining home-state residency. Takes me a few hours but TurboTax makes filing a breeze, even for me, and I always feel that I'm getting the best returns. The standard help menu is getting better every year. No regrets!
Date published: 2023-04-17
Rated 3 out of 5 by from Constant asking to upgrade is annoying. I don't appreciate being asked 4 times to up grade, then saying .. "ARE YOU SURE" by making me click another time to get out of the sales pitch. Ill find another tax service next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Better and better experience year to year. Makes the process better and better every year. Really appreciate the auto fill from year to year and the ease of use. Could do without the constant upgrade probing, but other than that Turbo Tax is a really great tool.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy to use..... Pick up where yo leave off.......
Date published: 2023-04-17
Rated 5 out of 5 by from Makes it very easy!!! Answers questions and Helped me fill out my own taxes.
Date published: 2023-04-17
Rated 4 out of 5 by from Use to be simpler I have been using TurboTax since 1999 and have loved it, but it seems to be getting more and more complex and taking longer and longer to file taxes each year. I am almost to the point I would rather pay someone else to just do it for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Easy to use, stores all needed information, easy to review.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1823