TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from excellent excellent, easy to use,will use next year, family told me about this
Date published: 2021-02-23
Rated 5 out of 5 by from Easy tool! Filing taxes is a scary task for me. But TurboTax makes it so easy. And when I had to ask questions, I was quickly connected to someone who helped me and didn't make me feel stupid! I love that!
Date published: 2021-02-23
Rated 5 out of 5 by from Quick, easy, and helpful! I have been filing with TurboTax for about 6 years now, and have always been taken care of and helped every step. Highly recommend!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use! I always use this application to file my taxes and I don't regret it at all. Very easy to use
Date published: 2021-02-23
Rated 4 out of 5 by from I use TurboTax a lot. It's Okay. Turbo Tax is problematic with Foreign Tax Credits.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome It's simple to do easy to understand and very stress free
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is very user friendly, it was very simple to complete my return.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax definitely has problems to resolve! I have used Turbo Tax for about 5 years and it has always worked seamlessly until this year! This year I moved mid-year and the filing process was horrible with Turbo Tax due to the move and a glitch with e-filing. I spent over 2 hours on chat with support and then 4 hours on the phone with 2 experts.
Date published: 2021-02-23
Rated 5 out of 5 by from Emerald was very pleasant polite and helpful I originally started my taxes with the free version and entered the wrong amount in a box. I then tried to correct the mistake but failed. So I decided to switch to the plus version for $30.00 in case I needed help. I completed my taxes and went to e-file it said I owed $ 70.00. I think you should be clear about the $40.00 fee you charge for paying with your Federal Return Before you get to e-file. I would not have wasted Emerald's and my time.
Date published: 2021-02-23
Rated 5 out of 5 by from So Simple and easy It's great , easy and fast. Thanks Turbo Tax . And for me it was free to file.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from excellent excellent, easy to use,will use next year, family told me about this
Date published: 2021-02-23
Rated 5 out of 5 by from Easy tool! Filing taxes is a scary task for me. But TurboTax makes it so easy. And when I had to ask questions, I was quickly connected to someone who helped me and didn't make me feel stupid! I love that!
Date published: 2021-02-23
Rated 5 out of 5 by from Quick, easy, and helpful! I have been filing with TurboTax for about 6 years now, and have always been taken care of and helped every step. Highly recommend!
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use! I always use this application to file my taxes and I don't regret it at all. Very easy to use
Date published: 2021-02-23
Rated 4 out of 5 by from I use TurboTax a lot. It's Okay. Turbo Tax is problematic with Foreign Tax Credits.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome It's simple to do easy to understand and very stress free
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax is very user friendly, it was very simple to complete my return.
Date published: 2021-02-23
Rated 3 out of 5 by from Turbo Tax definitely has problems to resolve! I have used Turbo Tax for about 5 years and it has always worked seamlessly until this year! This year I moved mid-year and the filing process was horrible with Turbo Tax due to the move and a glitch with e-filing. I spent over 2 hours on chat with support and then 4 hours on the phone with 2 experts.
Date published: 2021-02-23
Rated 5 out of 5 by from Emerald was very pleasant polite and helpful I originally started my taxes with the free version and entered the wrong amount in a box. I then tried to correct the mistake but failed. So I decided to switch to the plus version for $30.00 in case I needed help. I completed my taxes and went to e-file it said I owed $ 70.00. I think you should be clear about the $40.00 fee you charge for paying with your Federal Return Before you get to e-file. I would not have wasted Emerald's and my time.
Date published: 2021-02-23
Rated 5 out of 5 by from So Simple and easy It's great , easy and fast. Thanks Turbo Tax . And for me it was free to file.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1701