TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Good product I really like the feature that permits taking pictures of forms on an iPhone
Date published: 2023-04-17
Rated 5 out of 5 by from Great, easy to use! We use Turbo Tax every year. The easiest and fastest way for my spouse and I to file.
Date published: 2023-04-17
Rated 4 out of 5 by from Great for do it your selfers Can be a little tricky if you have investments but other than that great tool. Just read carefully everything, sometime their "best" recommandation are really not the "best". Example if you itemize your taxes on all your purchases, big and small, it may pay off better to claim those than what they recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Whenever I have an issue, I am able to get help immediately!!
Date published: 2023-04-17
Rated 5 out of 5 by from I like Turbo Tax Simple, easy to follow. Got a refund - my surprise. I hope this is enough characters now.
Date published: 2023-04-17
Rated 4 out of 5 by from Could use improvement but EXTREMELY helpful I definitely couldn't have done my taxes without this service so thank you! I do think the system could use improvement in terms of allowing the user to navigate through past documents in an easier fashion without having to go click through the auto questions they provide, & the auto-populated solar/energy credit for NY issue needs to be fixed as I'm required to mail rather than e-file. Regardless, thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Great news Easy to use and understand. Great experience. Download all your returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Love this tool Been using Turbotax for 15 plues years now!!! Love it
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible I truly hate turbo tax. It is nearly impossible to find what you need and way overpriced. I typically have an accountant do my taxes for about the same price, and the accountant is more accurate and saves me money! Turbo Tax is a horrible horrible software program.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is excellent very clear and easy to use. I recomendedat 100% at all
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1673
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good product I really like the feature that permits taking pictures of forms on an iPhone
Date published: 2023-04-17
Rated 5 out of 5 by from Great, easy to use! We use Turbo Tax every year. The easiest and fastest way for my spouse and I to file.
Date published: 2023-04-17
Rated 4 out of 5 by from Great for do it your selfers Can be a little tricky if you have investments but other than that great tool. Just read carefully everything, sometime their "best" recommandation are really not the "best". Example if you itemize your taxes on all your purchases, big and small, it may pay off better to claim those than what they recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Whenever I have an issue, I am able to get help immediately!!
Date published: 2023-04-17
Rated 5 out of 5 by from I like Turbo Tax Simple, easy to follow. Got a refund - my surprise. I hope this is enough characters now.
Date published: 2023-04-17
Rated 4 out of 5 by from Could use improvement but EXTREMELY helpful I definitely couldn't have done my taxes without this service so thank you! I do think the system could use improvement in terms of allowing the user to navigate through past documents in an easier fashion without having to go click through the auto questions they provide, & the auto-populated solar/energy credit for NY issue needs to be fixed as I'm required to mail rather than e-file. Regardless, thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Great news Easy to use and understand. Great experience. Download all your returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Love this tool Been using Turbotax for 15 plues years now!!! Love it
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible I truly hate turbo tax. It is nearly impossible to find what you need and way overpriced. I typically have an accountant do my taxes for about the same price, and the accountant is more accurate and saves me money! Turbo Tax is a horrible horrible software program.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is excellent very clear and easy to use. I recomendedat 100% at all
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1673