TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax the way to go I've used TurboTax in the past and each time has been easy to work through product to complete taxes. I look forward to using this service again in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy filinng Easy to follow. Resources great. Have been using for years.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Download This was my first-time using TurboTax Download and it was great.
Date published: 2023-04-18
Rated 5 out of 5 by from Great IRS/Tax tool. I use it every year. TurboTax guides me through the process, answers questions, and gets me out the door quickly.
Date published: 2023-04-18
Rated 5 out of 5 by from I did my taxes easy enough I've been using TurboTax for years. It does a good job of explaining most things, and they've improved the experience over the years. They don't make you do more than required, and most of the questions they ask are very easy to answer. I'm particularly impressed that I don't have to fill in nearly as much fields as I have in the past.
Date published: 2023-04-18
Rated 5 out of 5 by from So helpful! I don't know how'd I do my taxes without TT! Each year I dread doing taxes until I remember TT will be there to walk me through it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks super easy and fast!! Super easy and fast to use. Search helps explain all the laws to make it easy as well as feeling confident in a safe return
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax I LOVE YOU! Thank you TurboTax for being so user friendly and efficient! There was absolutely no time wasted and I was able to do this while in bed after a long day at work LOL!
Date published: 2023-04-18
Rated 3 out of 5 by from Cost is really high for doing the work yourself Relatively easy to use but constant prompt for upgrade is annoying
Date published: 2023-04-18
Rated 1 out of 5 by from Terrible Service I will never use this company again after this year. I have used them for 8 years with not many issues. But this is where I call it quits. Better off hiring someone to actually do my taxes then pay for what you call "tax help". This is a complete rip-off and I will make sure noone I know uses you again either.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1668
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax the way to go I've used TurboTax in the past and each time has been easy to work through product to complete taxes. I look forward to using this service again in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy filinng Easy to follow. Resources great. Have been using for years.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Download This was my first-time using TurboTax Download and it was great.
Date published: 2023-04-18
Rated 5 out of 5 by from Great IRS/Tax tool. I use it every year. TurboTax guides me through the process, answers questions, and gets me out the door quickly.
Date published: 2023-04-18
Rated 5 out of 5 by from I did my taxes easy enough I've been using TurboTax for years. It does a good job of explaining most things, and they've improved the experience over the years. They don't make you do more than required, and most of the questions they ask are very easy to answer. I'm particularly impressed that I don't have to fill in nearly as much fields as I have in the past.
Date published: 2023-04-18
Rated 5 out of 5 by from So helpful! I don't know how'd I do my taxes without TT! Each year I dread doing taxes until I remember TT will be there to walk me through it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks super easy and fast!! Super easy and fast to use. Search helps explain all the laws to make it easy as well as feeling confident in a safe return
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax I LOVE YOU! Thank you TurboTax for being so user friendly and efficient! There was absolutely no time wasted and I was able to do this while in bed after a long day at work LOL!
Date published: 2023-04-18
Rated 3 out of 5 by from Cost is really high for doing the work yourself Relatively easy to use but constant prompt for upgrade is annoying
Date published: 2023-04-18
Rated 1 out of 5 by from Terrible Service I will never use this company again after this year. I have used them for 8 years with not many issues. But this is where I call it quits. Better off hiring someone to actually do my taxes then pay for what you call "tax help". This is a complete rip-off and I will make sure noone I know uses you again either.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1668