TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from whatever too expensive, whatever just keep the change you nerds
Date published: 2023-04-18
Rated 2 out of 5 by from Sometimes it's just as confusing as an IRS form After working with a CPA to do the books for my small business and filing corporate taxes for a small business I worked for, I feel like I have a good grasp on taxes but just need a bit of help. Next year I'll look for a different option besides TurboTax. I think it's probably good for those who are completely new to taxes, but sometimes the simplified questions and cutesy graphics just take time without clarifying the rules at all for people who have some grasp on what they're doing.
Date published: 2023-04-18
Rated 5 out of 5 by from Always Breeze I have used Turbo Tax for years and always enjoy the easy of use system.
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty Darn Good Super easy with only having a single w-2 and no other factors.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax was disappointing In past years I had purchased a CD and loaded it on my computer. I used the online version this year and did not find it as good as in past years when using the CD version. I will probably try a different product next year.
Date published: 2023-04-18
Rated 3 out of 5 by from To expensive TurboTax is very expensive to file taxes and i want be using TurboTax next year
Date published: 2023-04-18
Rated 5 out of 5 by from 3 Years of TURBO TAX in the Books! This is my 3rd year in a row using turbo tax. There was a learning curve the first time around. It took some time to be confident in what I was doing. The support team is golden. I was able FaceTime with support who took over my screen to show me specifically how and where to input the proper information. Thanks for making my life easier.
Date published: 2023-04-18
Rated 1 out of 5 by from Forced me to buy premium even though I didn't need sold a house, didn't owe taxes, decided to report it to IRS anyway, Turbotax tells me i have to buy the premium product since I had capital gains/losses (I didn't).
Date published: 2023-04-18
Rated 5 out of 5 by from easy Turbo tax has been a step by step each year. I would recommd to anyone
Date published: 2023-04-18
Rated 5 out of 5 by from Review :) Helpful. Thank you. Please let this be the right amount of characters.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1612
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from whatever too expensive, whatever just keep the change you nerds
Date published: 2023-04-18
Rated 2 out of 5 by from Sometimes it's just as confusing as an IRS form After working with a CPA to do the books for my small business and filing corporate taxes for a small business I worked for, I feel like I have a good grasp on taxes but just need a bit of help. Next year I'll look for a different option besides TurboTax. I think it's probably good for those who are completely new to taxes, but sometimes the simplified questions and cutesy graphics just take time without clarifying the rules at all for people who have some grasp on what they're doing.
Date published: 2023-04-18
Rated 5 out of 5 by from Always Breeze I have used Turbo Tax for years and always enjoy the easy of use system.
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty Darn Good Super easy with only having a single w-2 and no other factors.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax was disappointing In past years I had purchased a CD and loaded it on my computer. I used the online version this year and did not find it as good as in past years when using the CD version. I will probably try a different product next year.
Date published: 2023-04-18
Rated 3 out of 5 by from To expensive TurboTax is very expensive to file taxes and i want be using TurboTax next year
Date published: 2023-04-18
Rated 5 out of 5 by from 3 Years of TURBO TAX in the Books! This is my 3rd year in a row using turbo tax. There was a learning curve the first time around. It took some time to be confident in what I was doing. The support team is golden. I was able FaceTime with support who took over my screen to show me specifically how and where to input the proper information. Thanks for making my life easier.
Date published: 2023-04-18
Rated 1 out of 5 by from Forced me to buy premium even though I didn't need sold a house, didn't owe taxes, decided to report it to IRS anyway, Turbotax tells me i have to buy the premium product since I had capital gains/losses (I didn't).
Date published: 2023-04-18
Rated 5 out of 5 by from easy Turbo tax has been a step by step each year. I would recommd to anyone
Date published: 2023-04-18
Rated 5 out of 5 by from Review :) Helpful. Thank you. Please let this be the right amount of characters.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1612