TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by i dont know1986 from Turbo is awesome The contact person that I talked to was very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by Franc011 from 3rd Year with Turbo! Honestly I love Turbo. Simple, fast and super thorough. It was my third year filling through them and they still don't disappoint. Thanks TT!
Date published: 2023-04-18
Rated 4 out of 5 by LA_23 from A Lot Better with Expert Help! I had new forms I needed to file this year but had no clue if I was entering it correctly or where other forms being mentioned were, and a bunch of other questions I didn't know where to start with. I decided to get the upgrade to be able to talk with a Tax Expert and I'm so glad I did! She was very patient with me and helped walk me through filing them correctly as well as, answering my questions along the way. I felt confidant filing my taxes this year! Thank you Heather!
Date published: 2023-04-18
Rated 5 out of 5 by CNG05 from TurboxTax made my life much easier. Without TurboxTax, I had to hire an accountant which would have costed me even more money. The step by step guide was very helpful to me. I learnt about how the process worked with a clear guidance.
Date published: 2023-04-18
Rated 5 out of 5 by ctong21 from Return was much easier since I used Turbotax last Although I believe tax filing is a scam and it should be done automatically by the government, filing with Turbotax was quite easy with the carryover information from the previous year.
Date published: 2023-04-18
Rated 5 out of 5 by Gio007 from Over 20 years strong client of Turbotax Over 20 years loyal client of turbotax and will continue filing with turbotax
Date published: 2023-04-18
Rated 5 out of 5 by eas2023476 from Terrific for a first time filer This platform is very user friendly, incredibly informative, and perfect for people who have never filed their taxes before. I had so much anxiety at the thought of doing it on my own this year and this site really made everything easy breezy.
Date published: 2023-04-18
Rated 2 out of 5 by Lori Vee from Turbo Tax used to be easy. It is no longer. It took way too long. The questions were sometimes puzzling, and costs were added along the way. I purchased TurboTax as a download I think for $75, and by the time I was done I spent almost $200.
Date published: 2023-04-18
Rated 5 out of 5 by Growth from Turbo made me do the work I worked with turbo tax before about 4 years ago and this time it was harder.
Date published: 2023-04-18
Rated 4 out of 5 by RJMT from Good Way to Go TurboTax was great to work with when filing my taxes. The software is mostly intuitive with the ability to get help through easy searches. I have filed for multiple years now and have not been disappointed in the results.
All TurboTax® Offerings Reviews - Page 1502
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by i dont know1986 from Turbo is awesome The contact person that I talked to was very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by Franc011 from 3rd Year with Turbo! Honestly I love Turbo. Simple, fast and super thorough. It was my third year filling through them and they still don't disappoint. Thanks TT!
Date published: 2023-04-18
Rated 4 out of 5 by LA_23 from A Lot Better with Expert Help! I had new forms I needed to file this year but had no clue if I was entering it correctly or where other forms being mentioned were, and a bunch of other questions I didn't know where to start with. I decided to get the upgrade to be able to talk with a Tax Expert and I'm so glad I did! She was very patient with me and helped walk me through filing them correctly as well as, answering my questions along the way. I felt confidant filing my taxes this year! Thank you Heather!
Date published: 2023-04-18
Rated 5 out of 5 by CNG05 from TurboxTax made my life much easier. Without TurboxTax, I had to hire an accountant which would have costed me even more money. The step by step guide was very helpful to me. I learnt about how the process worked with a clear guidance.
Date published: 2023-04-18
Rated 5 out of 5 by ctong21 from Return was much easier since I used Turbotax last Although I believe tax filing is a scam and it should be done automatically by the government, filing with Turbotax was quite easy with the carryover information from the previous year.
Date published: 2023-04-18
Rated 5 out of 5 by Gio007 from Over 20 years strong client of Turbotax Over 20 years loyal client of turbotax and will continue filing with turbotax
Date published: 2023-04-18
Rated 5 out of 5 by eas2023476 from Terrific for a first time filer This platform is very user friendly, incredibly informative, and perfect for people who have never filed their taxes before. I had so much anxiety at the thought of doing it on my own this year and this site really made everything easy breezy.
Date published: 2023-04-18
Rated 2 out of 5 by Lori Vee from Turbo Tax used to be easy. It is no longer. It took way too long. The questions were sometimes puzzling, and costs were added along the way. I purchased TurboTax as a download I think for $75, and by the time I was done I spent almost $200.
Date published: 2023-04-18
Rated 5 out of 5 by Growth from Turbo made me do the work I worked with turbo tax before about 4 years ago and this time it was harder.
Date published: 2023-04-18
Rated 4 out of 5 by RJMT from Good Way to Go TurboTax was great to work with when filing my taxes. The software is mostly intuitive with the ability to get help through easy searches. I have filed for multiple years now and have not been disappointed in the results.
All TurboTax® Offerings Reviews - Page 1502
Date published: 2023-04-18