TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from MY REVIEW iT WAS VERY HELPFUL. The lady that help was very helpful
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly I have used Turbo Tax for several years. I like that the program is so user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is SUPER EASY!! I’ve used Turbo Tax for a few years now, and I’ve often tried out other online services to compare. Turbo Tax always gets me a better refund and it is always so easy to use!!
Date published: 2021-02-22
Rated 4 out of 5 by from Jacob It was easy use very user friendly and will use again
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo Tax is buggy Turbo Tax is full of bugs this year. The worst was it popping up a warning that I would be receiving a corrected W-2c from my employer due to deferring social security taxes. I did NOT defer those taxes. There are complaints all over the internet of people receiving the same warning.
Date published: 2021-02-22
Rated 4 out of 5 by from Good experience with turbo tax premier Premier mostly worked smoothly, but did flag us on having too short of IDs for employers. We had someone from turbo tax call and after reviewing all income sources together, and noting that all employer IDs met the 14-digit requirement, the system worked. We didn't change anything, so we're unsure of why it worked. Must be the magic of having someone on the phone!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax IS Awesome!! I have used Turbo Tax for the past 4 years (yes, my taxes are simple) and I am very happy with the end results. Thank you!!
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo tax makes it easy! I’ve filed with TurboTax for years and love it! It helps keep things simple but explains everything clearly along the way.
Date published: 2021-02-22
Rated 5 out of 5 by from Loyal user since the 90's I have been using TurboTax nearly 30 years. Its awesome, It does everything I need it to do. I do have to say that since my life is (from a tax standpoint) more complicated then in my teens with a summer job, I use a more complex TurboTax, and it works great. I have never had any bugs, or glitches. It is always reliable. Over the years the ability to import W-2's and other documents in, has made things even easier. This is the best option. They have wonderful support if you do have any issues, and offer a form of Audit protection. Typically if I have a refund they are super fast, 3 times faster then by mail. Just a regular person, not a spokesperson, but I would and do recommend to everyone.
Date published: 2021-02-22
Rated 5 out of 5 by from Easiest Way To File I use TurboTax every year. It is by far the easiest way to file and get the most return back.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1465
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from MY REVIEW iT WAS VERY HELPFUL. The lady that help was very helpful
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly I have used Turbo Tax for several years. I like that the program is so user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is SUPER EASY!! I’ve used Turbo Tax for a few years now, and I’ve often tried out other online services to compare. Turbo Tax always gets me a better refund and it is always so easy to use!!
Date published: 2021-02-22
Rated 4 out of 5 by from Jacob It was easy use very user friendly and will use again
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo Tax is buggy Turbo Tax is full of bugs this year. The worst was it popping up a warning that I would be receiving a corrected W-2c from my employer due to deferring social security taxes. I did NOT defer those taxes. There are complaints all over the internet of people receiving the same warning.
Date published: 2021-02-22
Rated 4 out of 5 by from Good experience with turbo tax premier Premier mostly worked smoothly, but did flag us on having too short of IDs for employers. We had someone from turbo tax call and after reviewing all income sources together, and noting that all employer IDs met the 14-digit requirement, the system worked. We didn't change anything, so we're unsure of why it worked. Must be the magic of having someone on the phone!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax IS Awesome!! I have used Turbo Tax for the past 4 years (yes, my taxes are simple) and I am very happy with the end results. Thank you!!
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo tax makes it easy! I’ve filed with TurboTax for years and love it! It helps keep things simple but explains everything clearly along the way.
Date published: 2021-02-22
Rated 5 out of 5 by from Loyal user since the 90's I have been using TurboTax nearly 30 years. Its awesome, It does everything I need it to do. I do have to say that since my life is (from a tax standpoint) more complicated then in my teens with a summer job, I use a more complex TurboTax, and it works great. I have never had any bugs, or glitches. It is always reliable. Over the years the ability to import W-2's and other documents in, has made things even easier. This is the best option. They have wonderful support if you do have any issues, and offer a form of Audit protection. Typically if I have a refund they are super fast, 3 times faster then by mail. Just a regular person, not a spokesperson, but I would and do recommend to everyone.
Date published: 2021-02-22
Rated 5 out of 5 by from Easiest Way To File I use TurboTax every year. It is by far the easiest way to file and get the most return back.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1465