TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy It was super easy, it navigates you through everything
Date published: 2023-04-18
Rated 5 out of 5 by from So easy to use! I have tried all the other programs to help with your taxes, and this was by far the most user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by from Love this tax software! Fast & easy to use. They save your information from previous years, cutting down on time.
Date published: 2023-04-18
Rated 5 out of 5 by from Done with my Taxes! I have always done my own taxes using TurboTax. This year was a complicated one because I retired but was also paid with severance for part of the year in 2022. Pulling income from the brokerage account and social security made for a hairy tax situation. Couldn't have done it without TurboTax. The software walked me through every conceivable option and explained everything if I was unfamiliar with it.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax makes taxes not so overwhelming!! Having multiple W2s is overwhelming, but Turbo Tax made it so much easier to complete. Especially with being able to auto fill if your employer was linked with ADP.
Date published: 2023-04-18
Rated 2 out of 5 by from turb Didnt know about the premium. thought my federal was free.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Excellent, easy and straight to the point. Thanks to Karl as he was patient to help me navigate through some areas and that was a big relief afterwards.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax did the job For the most part it was good, but had trouble determining how some items were calculated.
Date published: 2023-04-18
Rated 4 out of 5 by from Very easy So easy to usebbbbbbbbbbbbbbbbbbghhhgfghcghncghmfghjhgfj
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome product (and amazing tech support)! Year over year Turbotax has been user-friendly and reliable. This year, I encountered a minor glitch with my State Tax return that was a frustrating blocker; I was unable to proceed to file electronically, gahh! Thankfully, utilizing the embedded tech support option, I was connected to Antonnea who was able to guide me through my return step-by-step to resolve the problem and successfully file my return electronically using TurboTax! Thank you, TurboTax and specifically, Antonnea! Stay gold.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1403
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy It was super easy, it navigates you through everything
Date published: 2023-04-18
Rated 5 out of 5 by from So easy to use! I have tried all the other programs to help with your taxes, and this was by far the most user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by from Love this tax software! Fast & easy to use. They save your information from previous years, cutting down on time.
Date published: 2023-04-18
Rated 5 out of 5 by from Done with my Taxes! I have always done my own taxes using TurboTax. This year was a complicated one because I retired but was also paid with severance for part of the year in 2022. Pulling income from the brokerage account and social security made for a hairy tax situation. Couldn't have done it without TurboTax. The software walked me through every conceivable option and explained everything if I was unfamiliar with it.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax makes taxes not so overwhelming!! Having multiple W2s is overwhelming, but Turbo Tax made it so much easier to complete. Especially with being able to auto fill if your employer was linked with ADP.
Date published: 2023-04-18
Rated 2 out of 5 by from turb Didnt know about the premium. thought my federal was free.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Excellent, easy and straight to the point. Thanks to Karl as he was patient to help me navigate through some areas and that was a big relief afterwards.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax did the job For the most part it was good, but had trouble determining how some items were calculated.
Date published: 2023-04-18
Rated 4 out of 5 by from Very easy So easy to usebbbbbbbbbbbbbbbbbbghhhgfghcghncghmfghjhgfj
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome product (and amazing tech support)! Year over year Turbotax has been user-friendly and reliable. This year, I encountered a minor glitch with my State Tax return that was a frustrating blocker; I was unable to proceed to file electronically, gahh! Thankfully, utilizing the embedded tech support option, I was connected to Antonnea who was able to guide me through my return step-by-step to resolve the problem and successfully file my return electronically using TurboTax! Thank you, TurboTax and specifically, Antonnea! Stay gold.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1403