TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is wonderful It was very wonderful and they was very helpful and they got the job done
Date published: 2021-03-01
Rated 2 out of 5 by from IS CONFUSING Is good but is a little confusing. I loved when I used for first time but I prefer to go with a professional.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and free It was great. Free to file right from my phone and easy to navigate with option for agent help
Date published: 2021-03-01
Rated 5 out of 5 by from User-Friendly Easy, great explanations, user friendly. Would definite recommend and will be using again for myself.
Date published: 2021-03-01
Rated 4 out of 5 by from It's aight Took like an hour but its all good= maybe next year I be killin
Date published: 2021-03-01
Rated 3 out of 5 by from not actually free I had to pay a fee of $150 just to get the return that the IRS owed me. If you qualify for The American opportunity tax credit or any other special credits that are crucial to your return, it's definitely not free.
Date published: 2021-03-01
Rated 5 out of 5 by from Best way to File Taxes This is my 7th year with turbo tax is easy and fast I feel confident with the easy instructions to complete my return
Date published: 2021-03-01
Rated 4 out of 5 by from great tax tools the turbo tax live expert that engaged with my taxes gave me the wrong information about the IRA deduction. ugh?
Date published: 2021-03-01
Rated 1 out of 5 by from Cant get answers Rejected return. Your help section goes around and around without answering the question. Asked to talk to someone, Person was to call in 39 minutes. Still no call hours later. Got support # and Tele # . Called but got a computer who didn't understand english.
Date published: 2021-03-01
Rated 3 out of 5 by from Not bad overall. Acceptable... Nothing to write home about. Could be more user friendly and could load faster.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1254
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is wonderful It was very wonderful and they was very helpful and they got the job done
Date published: 2021-03-01
Rated 2 out of 5 by from IS CONFUSING Is good but is a little confusing. I loved when I used for first time but I prefer to go with a professional.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and free It was great. Free to file right from my phone and easy to navigate with option for agent help
Date published: 2021-03-01
Rated 5 out of 5 by from User-Friendly Easy, great explanations, user friendly. Would definite recommend and will be using again for myself.
Date published: 2021-03-01
Rated 4 out of 5 by from It's aight Took like an hour but its all good= maybe next year I be killin
Date published: 2021-03-01
Rated 3 out of 5 by from not actually free I had to pay a fee of $150 just to get the return that the IRS owed me. If you qualify for The American opportunity tax credit or any other special credits that are crucial to your return, it's definitely not free.
Date published: 2021-03-01
Rated 5 out of 5 by from Best way to File Taxes This is my 7th year with turbo tax is easy and fast I feel confident with the easy instructions to complete my return
Date published: 2021-03-01
Rated 4 out of 5 by from great tax tools the turbo tax live expert that engaged with my taxes gave me the wrong information about the IRA deduction. ugh?
Date published: 2021-03-01
Rated 1 out of 5 by from Cant get answers Rejected return. Your help section goes around and around without answering the question. Asked to talk to someone, Person was to call in 39 minutes. Still no call hours later. Got support # and Tele # . Called but got a computer who didn't understand english.
Date published: 2021-03-01
Rated 3 out of 5 by from Not bad overall. Acceptable... Nothing to write home about. Could be more user friendly and could load faster.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1254