TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax Really Helps Taxes are so confusing. Turbo Tax really does help to take the guess work out.
Date published: 2023-04-18
Rated 5 out of 5 by from Well worth the purchase price TurboTax makes it easy to import tax forms that you receive from brokerage firms, banks, and other institutions, and it eliminates (or greatly eases) the need to calculate foreign taxes and other arcane information. I've used TurboTax for over a decade, and all has been well. It's well worth the purchase price
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes Taxes Easy! TurboTax made filing my taxes so easy. I am a busy mom of 2 and I appreciate how convenient and easy doing my taxes was. I recommend this to all my friends every year! This is my fourth year filing with them, and I don't have any complaints!
Date published: 2023-04-18
Rated 5 out of 5 by from It was easy to file for my small LLC! Very easy to walkthrough the whole process with turbo tax business.
Date published: 2023-04-18
Rated 5 out of 5 by from It is very well organized Very easy to work with, provide related and helpful information step by step
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Love turbotax! Makes the process as easy as possible!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is very good but... I have been using turbotax for 15 plus years. In the beginning it was AMAZING! I have noticed over the last few years that they have made it less amazing and probably by design. I know they want to upsell you on the tax experts, but I really liked being able to see the actual forms as I was answering their questions. This feature doesn't seem to be available, at least in the online version. I use the premier edition and operate some small business ventures as well as have a full time job. Please bring back the ability to view the IRS forms. Sometimes your questions aren't precise enough to provide clear understanding of what is being asked. I then have to Google my questions and pray for accurate information. For instance, it is not entirely clear where and when to enter my insurance premiums as I am self employed but also work a full time job that has no medical benefit offered. I purchased the policy from the Marketplace as well. So can I enter it as a self employed health insurance deduction? Or in the regular deductions section? Both of which say to NOT enter premiums that were paid through the government Marketplace. So where then? Maybe if I could have actually seen the form, it would have made more sense to me, I still give them a 4 star rating because my situation is a little unusual.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Quick and Easy TurboTax was excellent, quick and easy to use, was extremely intuitive. :)
Date published: 2023-04-18
Rated 5 out of 5 by from I use Turbo Tax Every Year! EASY! Just like a CPA, i know bc i use to go to one! I use to know nothing about taxes, I'm a hair stylist, I've been using Turbo Tax for 8 years now! Simple! Cheap! Convenient! They even found write offs my accountant never mentioned! I love them!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy and efficient I have been using Turbo Tac for about 10 years and always get good service.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Really Helps Taxes are so confusing. Turbo Tax really does help to take the guess work out.
Date published: 2023-04-18
Rated 5 out of 5 by from Well worth the purchase price TurboTax makes it easy to import tax forms that you receive from brokerage firms, banks, and other institutions, and it eliminates (or greatly eases) the need to calculate foreign taxes and other arcane information. I've used TurboTax for over a decade, and all has been well. It's well worth the purchase price
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes Taxes Easy! TurboTax made filing my taxes so easy. I am a busy mom of 2 and I appreciate how convenient and easy doing my taxes was. I recommend this to all my friends every year! This is my fourth year filing with them, and I don't have any complaints!
Date published: 2023-04-18
Rated 5 out of 5 by from It was easy to file for my small LLC! Very easy to walkthrough the whole process with turbo tax business.
Date published: 2023-04-18
Rated 5 out of 5 by from It is very well organized Very easy to work with, provide related and helpful information step by step
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Love turbotax! Makes the process as easy as possible!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is very good but... I have been using turbotax for 15 plus years. In the beginning it was AMAZING! I have noticed over the last few years that they have made it less amazing and probably by design. I know they want to upsell you on the tax experts, but I really liked being able to see the actual forms as I was answering their questions. This feature doesn't seem to be available, at least in the online version. I use the premier edition and operate some small business ventures as well as have a full time job. Please bring back the ability to view the IRS forms. Sometimes your questions aren't precise enough to provide clear understanding of what is being asked. I then have to Google my questions and pray for accurate information. For instance, it is not entirely clear where and when to enter my insurance premiums as I am self employed but also work a full time job that has no medical benefit offered. I purchased the policy from the Marketplace as well. So can I enter it as a self employed health insurance deduction? Or in the regular deductions section? Both of which say to NOT enter premiums that were paid through the government Marketplace. So where then? Maybe if I could have actually seen the form, it would have made more sense to me, I still give them a 4 star rating because my situation is a little unusual.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Quick and Easy TurboTax was excellent, quick and easy to use, was extremely intuitive. :)
Date published: 2023-04-18
Rated 5 out of 5 by from I use Turbo Tax Every Year! EASY! Just like a CPA, i know bc i use to go to one! I use to know nothing about taxes, I'm a hair stylist, I've been using Turbo Tax for 8 years now! Simple! Cheap! Convenient! They even found write offs my accountant never mentioned! I love them!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy and efficient I have been using Turbo Tac for about 10 years and always get good service.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1150