TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from The best tax return app! have always been so helpful and easy. Thank you for always being the number 1 go to!!!
Date published: 2021-03-02
Rated 4 out of 5 by from Very Good The only glitch was working out of state and being a resident of my state for several yrs.
Date published: 2021-03-02
Rated 5 out of 5 by from Great 1st time user. Would give 4 1/2 stars. 1099R boxes did not match the form.
Date published: 2021-03-02
Rated 3 out of 5 by from Pat Pat is a great asset, she walked me through my taxes, we got cut off and she called right back. She is very good at her job
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing First time filer.. did all by myself.. easy and self explanatory
Date published: 2021-03-02
Rated 5 out of 5 by from User Friendly! Turbo Tax is so user friendly. I commenced using this software to file my taxes and someone recommended Free Tax USA. I attempted to use Free Tax USA but ended up right back at Turbo Tax, because of how easy it was for me to enter my info. In addition, any question or concern I had, the Experts were online to assist. I got prompt responses and even had two scheduled calls where the Expert walked me through the issues I had. Overall, I would definitely recommend Turbo Tax. Even if you are not a pro, Turbo Tax is the place to be. You will not regret it!
Date published: 2021-03-02
Rated 4 out of 5 by from None I like to be able to get my taxes done at home & do them myself if I'm capable to do so. I have used Turbo Tax for the last 4-5 years. I do like having the professionals available to chat with when this process works. Would rather talk with them than text back & forth. That is the only down fall I feel this product has.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Great it felt like it was a family member helping you!!
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy to Follow Very easy to complete 1040. Walks right through everything you need for a complete Federal and State tax return.
Date published: 2021-03-02
Rated 5 out of 5 by from Only way to go is Turbo Tax Turbo Tax is very easy to use and understand, have used it for many years.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1146
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The best tax return app! have always been so helpful and easy. Thank you for always being the number 1 go to!!!
Date published: 2021-03-02
Rated 4 out of 5 by from Very Good The only glitch was working out of state and being a resident of my state for several yrs.
Date published: 2021-03-02
Rated 5 out of 5 by from Great 1st time user. Would give 4 1/2 stars. 1099R boxes did not match the form.
Date published: 2021-03-02
Rated 3 out of 5 by from Pat Pat is a great asset, she walked me through my taxes, we got cut off and she called right back. She is very good at her job
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing First time filer.. did all by myself.. easy and self explanatory
Date published: 2021-03-02
Rated 5 out of 5 by from User Friendly! Turbo Tax is so user friendly. I commenced using this software to file my taxes and someone recommended Free Tax USA. I attempted to use Free Tax USA but ended up right back at Turbo Tax, because of how easy it was for me to enter my info. In addition, any question or concern I had, the Experts were online to assist. I got prompt responses and even had two scheduled calls where the Expert walked me through the issues I had. Overall, I would definitely recommend Turbo Tax. Even if you are not a pro, Turbo Tax is the place to be. You will not regret it!
Date published: 2021-03-02
Rated 4 out of 5 by from None I like to be able to get my taxes done at home & do them myself if I'm capable to do so. I have used Turbo Tax for the last 4-5 years. I do like having the professionals available to chat with when this process works. Would rather talk with them than text back & forth. That is the only down fall I feel this product has.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Great it felt like it was a family member helping you!!
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy to Follow Very easy to complete 1040. Walks right through everything you need for a complete Federal and State tax return.
Date published: 2021-03-02
Rated 5 out of 5 by from Only way to go is Turbo Tax Turbo Tax is very easy to use and understand, have used it for many years.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1146