TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Don't you want my money? The billing portion of the program was the worse. I tried to purchase the state app and then pay the e-file fee and it would not work. I had to change the scale and size for it to work but had to keep changing those after each entry. The amount of time wasted to accomplish this was unbelievable. I was already upset by the higher prices over the last couple of years but I am now ready to pull the trigger and research other tax programs. In addition to the billing issue, you cannot use 5 devices for one program as advertised. I purchased the download as my Win 10 computer doesn't have a CD drive, neither my MAC. After creating an Intuit account, the download only showed the windows version and I was unable to download to my MAC. I called customer service who didn't seem to understand the problem after 40 mins on the phone, no lie, he hung up on me. Thanks TurboTax.
Date published: 2021-05-15
Rated 5 out of 5 by from Good job Easy to use, caught any mistakes. This review is stupid
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax - Quick and Easy Way To File Income Tax The feature of carrying over last year's tax filing information into this years reducing time. Choosing to allow Turbo Tax guide you through each step, helps recognize tax credit and deduction information that you may not have realized. Once you complete entry of you tax informaton, Turbo Tax quickly and easily guides you through the e-File process. I've been using Turbo Tax for filing my personal income tax for over 15 years.
Date published: 2021-05-15
Rated 5 out of 5 by from Great product I love TurboTax. It makes doing my taxes so easy!!
Date published: 2021-05-15
Rated 5 out of 5 by from Easily use by rookie Really good! Will buy it next year, for sure! Thanks!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for years and am well satisfied with the product.
Date published: 2021-05-15
Rated 5 out of 5 by from SO EASY Super easy to use anyone can do it for any tax situation even bankruptcy and foreclosures
Date published: 2021-05-15
Rated 4 out of 5 by from It's Done We had some very good experts to guide us through the process. I will say there needs to be an option to have someone who speaks English vs. if English is their second language. It can be difficult undertanding someone who is speaking with an accent while you are trying to understand what is somewhat of a foreign language to you.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome ! ! ! ! ! ! Wow, wow, WOW. Made it so easy to file. Will use next year.
Date published: 2021-05-15
Rated 5 out of 5 by from Could not do it without Turbo Tax Turbo Tax helped me through all the complexities and items that have to be addressed when filing my tax returns
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 973
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Don't you want my money? The billing portion of the program was the worse. I tried to purchase the state app and then pay the e-file fee and it would not work. I had to change the scale and size for it to work but had to keep changing those after each entry. The amount of time wasted to accomplish this was unbelievable. I was already upset by the higher prices over the last couple of years but I am now ready to pull the trigger and research other tax programs. In addition to the billing issue, you cannot use 5 devices for one program as advertised. I purchased the download as my Win 10 computer doesn't have a CD drive, neither my MAC. After creating an Intuit account, the download only showed the windows version and I was unable to download to my MAC. I called customer service who didn't seem to understand the problem after 40 mins on the phone, no lie, he hung up on me. Thanks TurboTax.
Date published: 2021-05-15
Rated 5 out of 5 by from Good job Easy to use, caught any mistakes. This review is stupid
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax - Quick and Easy Way To File Income Tax The feature of carrying over last year's tax filing information into this years reducing time. Choosing to allow Turbo Tax guide you through each step, helps recognize tax credit and deduction information that you may not have realized. Once you complete entry of you tax informaton, Turbo Tax quickly and easily guides you through the e-File process. I've been using Turbo Tax for filing my personal income tax for over 15 years.
Date published: 2021-05-15
Rated 5 out of 5 by from Great product I love TurboTax. It makes doing my taxes so easy!!
Date published: 2021-05-15
Rated 5 out of 5 by from Easily use by rookie Really good! Will buy it next year, for sure! Thanks!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for years and am well satisfied with the product.
Date published: 2021-05-15
Rated 5 out of 5 by from SO EASY Super easy to use anyone can do it for any tax situation even bankruptcy and foreclosures
Date published: 2021-05-15
Rated 4 out of 5 by from It's Done We had some very good experts to guide us through the process. I will say there needs to be an option to have someone who speaks English vs. if English is their second language. It can be difficult undertanding someone who is speaking with an accent while you are trying to understand what is somewhat of a foreign language to you.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome ! ! ! ! ! ! Wow, wow, WOW. Made it so easy to file. Will use next year.
Date published: 2021-05-15
Rated 5 out of 5 by from Could not do it without Turbo Tax Turbo Tax helped me through all the complexities and items that have to be addressed when filing my tax returns
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 973