TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from It’s a great service It’s about the easiest way I’ve done my taxes it’s super helpful as well
Date published: 2023-04-18
Rated 1 out of 5 by from 20+ Year Turbo Tax user and navigation stinks I struggled with Turbo Tax this year. It seems as though they make it tougher and tougher to navigate and find what I need easily.
Date published: 2023-04-18
Rated 5 out of 5 by from Convenient and easy to use TurboTax makes it as easy as it can be with filing taxes, especially if you use compatible accounting software.
Date published: 2023-04-18
Rated 5 out of 5 by from I can always count on turbo tax I could not find my prior year return for the AGI and turbo tax guided me on how to obtain it from IRS.gov online, not snail mail!!!
Date published: 2023-04-18
Rated 3 out of 5 by from Service works, but lobbies to keep taxes hard The service works, but it's hard to give a company more than 3 stars that continues to increase its prices for tax services while lobbying to keep taxes complicated for Americans.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was amazing! TurboTax had detailed questions for items I did not even know we could deduct in the past and enabled us to owe half of what we were going to owe when using a different website. Thanks TurboTax!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use, price increase is ridiculous Turbo Tax is easy to use, however, for someone filing jointly with no special circumstances $120 is ridiculous.
Date published: 2023-04-18
Rated 2 out of 5 by from Disappointing We had been using version Deluxe for our home business. This year we were forced by TurboTax to upgrade to Premium while in the middle of filling our the return even though there were no changes to our circumstances. With this new upgrade we had to pay 4 times the amount (that included having to pay for a state refund which was usually free). There were no provisions for using our State income tax free status.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was quick and easy! I was nervous because they always tend to find a way to add these fees when filling your taxes on your own, but this time it was no surprises.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Communication throughout process I have sued TurboTax for 9 yrs and have never had issues
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 938
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It’s a great service It’s about the easiest way I’ve done my taxes it’s super helpful as well
Date published: 2023-04-18
Rated 1 out of 5 by from 20+ Year Turbo Tax user and navigation stinks I struggled with Turbo Tax this year. It seems as though they make it tougher and tougher to navigate and find what I need easily.
Date published: 2023-04-18
Rated 5 out of 5 by from Convenient and easy to use TurboTax makes it as easy as it can be with filing taxes, especially if you use compatible accounting software.
Date published: 2023-04-18
Rated 5 out of 5 by from I can always count on turbo tax I could not find my prior year return for the AGI and turbo tax guided me on how to obtain it from IRS.gov online, not snail mail!!!
Date published: 2023-04-18
Rated 3 out of 5 by from Service works, but lobbies to keep taxes hard The service works, but it's hard to give a company more than 3 stars that continues to increase its prices for tax services while lobbying to keep taxes complicated for Americans.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was amazing! TurboTax had detailed questions for items I did not even know we could deduct in the past and enabled us to owe half of what we were going to owe when using a different website. Thanks TurboTax!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use, price increase is ridiculous Turbo Tax is easy to use, however, for someone filing jointly with no special circumstances $120 is ridiculous.
Date published: 2023-04-18
Rated 2 out of 5 by from Disappointing We had been using version Deluxe for our home business. This year we were forced by TurboTax to upgrade to Premium while in the middle of filling our the return even though there were no changes to our circumstances. With this new upgrade we had to pay 4 times the amount (that included having to pay for a state refund which was usually free). There were no provisions for using our State income tax free status.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was quick and easy! I was nervous because they always tend to find a way to add these fees when filling your taxes on your own, but this time it was no surprises.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Communication throughout process I have sued TurboTax for 9 yrs and have never had issues
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 938