TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Backland from
It’s a great service
It’s about the easiest way I’ve done my taxes it’s super helpful as well
Date published: 2023-04-18
Rated 1 out of 5 by
rogue76 from
20+ Year Turbo Tax user and navigation stinks
I struggled with Turbo Tax this year. It seems as though they make it tougher and tougher to navigate and find what I need easily.
Date published: 2023-04-18
Rated 5 out of 5 by
ElWaSt from
Convenient and easy to use
TurboTax makes it as easy as it can be with filing taxes, especially if you use compatible accounting software.
Date published: 2023-04-18
Rated 5 out of 5 by
LASgs3 from
I can always count on turbo tax
I could not find my prior year return for the AGI and turbo tax guided me on how to obtain it from IRS.gov online, not snail mail!!!
Date published: 2023-04-18
Rated 3 out of 5 by
AReviewNickname from
Service works, but lobbies to keep taxes hard
The service works, but it's hard to give a company more than 3 stars that continues to increase its prices for tax services while lobbying to keep taxes complicated for Americans.
Date published: 2023-04-18
Rated 5 out of 5 by
Jewls97 from
TurboTax was amazing!
TurboTax had detailed questions for items I did not even know we could deduct in the past and enabled us to owe half of what we were going to owe when using a different website. Thanks TurboTax!!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat202340 from
Easy to use, price increase is ridiculous
Turbo Tax is easy to use, however, for someone filing jointly with no special circumstances $120 is ridiculous.
Date published: 2023-04-18
Rated 2 out of 5 by
DisappointedAsWell from
Disappointing
We had been using version Deluxe for our home business. This year we were forced by TurboTax to upgrade to Premium while in the middle of filling our the return even though there were no changes to our circumstances. With this new upgrade we had to pay 4 times the amount (that included having to pay for a state refund which was usually free). There were no provisions for using our State income tax free status.
Date published: 2023-04-18
Rated 5 out of 5 by
Teapotss from
Turbo Tax was quick and easy!
I was nervous because they always tend to find a way to add these fees when filling your taxes on your own, but this time it was no surprises.
Date published: 2023-04-18
Rated 5 out of 5 by
AT6288 from
Great Communication throughout process
I have sued TurboTax for 9 yrs and have never had issues
All TurboTax® Offerings Reviews - Page 938
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Backland from
It’s a great service
It’s about the easiest way I’ve done my taxes it’s super helpful as well
Date published: 2023-04-18
Rated 1 out of 5 by
rogue76 from
20+ Year Turbo Tax user and navigation stinks
I struggled with Turbo Tax this year. It seems as though they make it tougher and tougher to navigate and find what I need easily.
Date published: 2023-04-18
Rated 5 out of 5 by
ElWaSt from
Convenient and easy to use
TurboTax makes it as easy as it can be with filing taxes, especially if you use compatible accounting software.
Date published: 2023-04-18
Rated 5 out of 5 by
LASgs3 from
I can always count on turbo tax
I could not find my prior year return for the AGI and turbo tax guided me on how to obtain it from IRS.gov online, not snail mail!!!
Date published: 2023-04-18
Rated 3 out of 5 by
AReviewNickname from
Service works, but lobbies to keep taxes hard
The service works, but it's hard to give a company more than 3 stars that continues to increase its prices for tax services while lobbying to keep taxes complicated for Americans.
Date published: 2023-04-18
Rated 5 out of 5 by
Jewls97 from
TurboTax was amazing!
TurboTax had detailed questions for items I did not even know we could deduct in the past and enabled us to owe half of what we were going to owe when using a different website. Thanks TurboTax!!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat202340 from
Easy to use, price increase is ridiculous
Turbo Tax is easy to use, however, for someone filing jointly with no special circumstances $120 is ridiculous.
Date published: 2023-04-18
Rated 2 out of 5 by
DisappointedAsWell from
Disappointing
We had been using version Deluxe for our home business. This year we were forced by TurboTax to upgrade to Premium while in the middle of filling our the return even though there were no changes to our circumstances. With this new upgrade we had to pay 4 times the amount (that included having to pay for a state refund which was usually free). There were no provisions for using our State income tax free status.
Date published: 2023-04-18
Rated 5 out of 5 by
Teapotss from
Turbo Tax was quick and easy!
I was nervous because they always tend to find a way to add these fees when filling your taxes on your own, but this time it was no surprises.
Date published: 2023-04-18
Rated 5 out of 5 by
AT6288 from
Great Communication throughout process
I have sued TurboTax for 9 yrs and have never had issues
All TurboTax® Offerings Reviews - Page 938
Date published: 2023-04-18