TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from 1st time pretty decent.... never done it myself before pretty self-explanatory. could be just a little more easily worded and labeled but otherwise, it was quick and FREE!
Date published: 2021-05-16
Rated 4 out of 5 by from Quality System, Semi Expensive Amazing guidance for filing your taxes, however, can be pricey when you need to file for items that require using premier level which costs ~$140.00.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Very helpful. Great to have a French-speaking guide. We would have wanted to know that we had to pay $45 to pay with our tax return. It was not clear enough.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbotax takes a while but worth it--thanks!!!! Tubotax is great!!!! It gets better every year I do my taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from Taxes Step by Step TurboTax walks you through the process thoroughly.
Date published: 2021-05-16
Rated 1 out of 5 by from Absolutely horrible. Half of my refund was taken as "fees" just to file. During a time when we are all struggling, this is uncalled for.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Rocks! It was all good. Used HR Block last year and TurboTax is much better.
Date published: 2021-05-16
Rated 1 out of 5 by from Very hard to file this year I have used Turbo tax for 10+ years and never had a problem until this year. I normally buy a disc at a retail store and this year did the same as always. I have had to contact customer support twice due to problems with the software. Some of the fixes were as dumb as changing the display resolution. In fact I had to change the resolution each time I wanted to move on when it came to filing. This was so frustrating this may be the last time I use Turbo Tax!
Date published: 2021-05-16
Rated 5 out of 5 by from Simple and easy It was simple and easy! Great walking me through it, not to mention saving my information from prior year. Which saved me many steps.
Date published: 2021-05-16
Rated 5 out of 5 by from Truly enjoy working with this user friendly tool I've utilized Turbo Tax now for several years and enjoy its tremendous user friendly capabilities.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 932
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from 1st time pretty decent.... never done it myself before pretty self-explanatory. could be just a little more easily worded and labeled but otherwise, it was quick and FREE!
Date published: 2021-05-16
Rated 4 out of 5 by from Quality System, Semi Expensive Amazing guidance for filing your taxes, however, can be pricey when you need to file for items that require using premier level which costs ~$140.00.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Very helpful. Great to have a French-speaking guide. We would have wanted to know that we had to pay $45 to pay with our tax return. It was not clear enough.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbotax takes a while but worth it--thanks!!!! Tubotax is great!!!! It gets better every year I do my taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from Taxes Step by Step TurboTax walks you through the process thoroughly.
Date published: 2021-05-16
Rated 1 out of 5 by from Absolutely horrible. Half of my refund was taken as "fees" just to file. During a time when we are all struggling, this is uncalled for.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Rocks! It was all good. Used HR Block last year and TurboTax is much better.
Date published: 2021-05-16
Rated 1 out of 5 by from Very hard to file this year I have used Turbo tax for 10+ years and never had a problem until this year. I normally buy a disc at a retail store and this year did the same as always. I have had to contact customer support twice due to problems with the software. Some of the fixes were as dumb as changing the display resolution. In fact I had to change the resolution each time I wanted to move on when it came to filing. This was so frustrating this may be the last time I use Turbo Tax!
Date published: 2021-05-16
Rated 5 out of 5 by from Simple and easy It was simple and easy! Great walking me through it, not to mention saving my information from prior year. Which saved me many steps.
Date published: 2021-05-16
Rated 5 out of 5 by from Truly enjoy working with this user friendly tool I've utilized Turbo Tax now for several years and enjoy its tremendous user friendly capabilities.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 932