TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from 1st time pretty decent.... never done it myself before pretty self-explanatory. could be just a little more easily worded and labeled but otherwise, it was quick and FREE!
Date published: 2021-05-16
Rated 4 out of 5 by from Quality System, Semi Expensive Amazing guidance for filing your taxes, however, can be pricey when you need to file for items that require using premier level which costs ~$140.00.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Very helpful. Great to have a French-speaking guide. We would have wanted to know that we had to pay $45 to pay with our tax return. It was not clear enough.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbotax takes a while but worth it--thanks!!!! Tubotax is great!!!! It gets better every year I do my taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from Taxes Step by Step TurboTax walks you through the process thoroughly.
Date published: 2021-05-16
Rated 1 out of 5 by from Absolutely horrible. Half of my refund was taken as "fees" just to file. During a time when we are all struggling, this is uncalled for.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Rocks! It was all good. Used HR Block last year and TurboTax is much better.
Date published: 2021-05-16
Rated 1 out of 5 by from Very hard to file this year I have used Turbo tax for 10+ years and never had a problem until this year. I normally buy a disc at a retail store and this year did the same as always. I have had to contact customer support twice due to problems with the software. Some of the fixes were as dumb as changing the display resolution. In fact I had to change the resolution each time I wanted to move on when it came to filing. This was so frustrating this may be the last time I use Turbo Tax!
Date published: 2021-05-16
Rated 5 out of 5 by from Simple and easy It was simple and easy! Great walking me through it, not to mention saving my information from prior year. Which saved me many steps.
Date published: 2021-05-16
Rated 5 out of 5 by from Truly enjoy working with this user friendly tool I've utilized Turbo Tax now for several years and enjoy its tremendous user friendly capabilities.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 932
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from 1st time pretty decent.... never done it myself before pretty self-explanatory. could be just a little more easily worded and labeled but otherwise, it was quick and FREE!
Date published: 2021-05-16
Rated 4 out of 5 by from Quality System, Semi Expensive Amazing guidance for filing your taxes, however, can be pricey when you need to file for items that require using premier level which costs ~$140.00.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Very helpful. Great to have a French-speaking guide. We would have wanted to know that we had to pay $45 to pay with our tax return. It was not clear enough.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbotax takes a while but worth it--thanks!!!! Tubotax is great!!!! It gets better every year I do my taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from Taxes Step by Step TurboTax walks you through the process thoroughly.
Date published: 2021-05-16
Rated 1 out of 5 by from Absolutely horrible. Half of my refund was taken as "fees" just to file. During a time when we are all struggling, this is uncalled for.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Rocks! It was all good. Used HR Block last year and TurboTax is much better.
Date published: 2021-05-16
Rated 1 out of 5 by from Very hard to file this year I have used Turbo tax for 10+ years and never had a problem until this year. I normally buy a disc at a retail store and this year did the same as always. I have had to contact customer support twice due to problems with the software. Some of the fixes were as dumb as changing the display resolution. In fact I had to change the resolution each time I wanted to move on when it came to filing. This was so frustrating this may be the last time I use Turbo Tax!
Date published: 2021-05-16
Rated 5 out of 5 by from Simple and easy It was simple and easy! Great walking me through it, not to mention saving my information from prior year. Which saved me many steps.
Date published: 2021-05-16
Rated 5 out of 5 by from Truly enjoy working with this user friendly tool I've utilized Turbo Tax now for several years and enjoy its tremendous user friendly capabilities.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 932