TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
HowdyWatertown from
Makes Complicated Taxes Easier to Understand
Turbo Tax made it so much easier to do my taxes. The software is easy to understand and runs smoothly. I had some questions and the help was terrific, both chat and on the phone.
Date published: 2023-04-18
Rated 4 out of 5 by
RZZZZZ from
No Mention of form 1095-A
Why does TT not prompt for any entry of form 1095-A Data. Because of that, I had no idea I was supposed to submit that info, so I did not with my 2021 Return and the IRS contacted me for the info. Now, while submitting my 2022 Return, still, TT does not mention that form and I had to research to see how to fill it out. The method is very odd, because it is not even built into TT and you have to search outside of the program. Worst of all is, after doing that manually this year (meaning not prompted by TT), I discovered that doing so gave me over $2,000 of add'l refund. No doubt, that means that I also over-paid my taxes last year, because of this flaw in TT. Now, I will need to file an amended return for last year to correct that. I am amazed that TT has this oversight in its program! I have used TT for many years and have been otherwise, generally happy with it.
Date published: 2023-04-18
Rated 4 out of 5 by
danielm312 from
User Friendly
Very easy to use. However, somehow it kept forcing me to Upgrade due to things that I did not do, such as sell stock or bonds.
Date published: 2023-04-18
Rated 5 out of 5 by
Teag91 from
Awesome, and easy to use! Thanks Turbo Tax!
I felt as if Turbo Tax was very user friendly, and had all if not most questions answered right on the site.
Date published: 2023-04-18
Rated 5 out of 5 by
Sassy 34805 from
Turbo Tax is Awesome! Very easy and simple!
Easy and Simple. Turbo Tax is easy and to the point. Love it!
Date published: 2023-04-18
Rated 5 out of 5 by
CCB13 from
Love it!
So helpful with tips along the way love help was outstanding and reduced the stress of an unknown issue I had!
Date published: 2023-04-18
Rated 1 out of 5 by
ANGRY BROKE BEEYOCH from
grindingly difficult to use with too many fails
HORRIBLE EXPERIENCE. TOO DIFFICULT TO USE, TOO MANY QUESTIONS UNANSWERED, AND WAYYYYY TOO EXPENSIVE FOR WHAT I AM GETTING
Date published: 2023-04-18
Rated 5 out of 5 by
RealtorMason89 from
TT Review
I enjoyed the fast and easy process. Turbo Tax took the stress out of filing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by
Dame23 from
Turbo tax is awesome
Easy to do, very quick and to the point. I will stick with turbo tax forever.
Date published: 2023-04-18
Rated 5 out of 5 by
Acestar from
Very efficient and awesome
Much appreciated for the easy set up and hassle free application
All TurboTax® Offerings Reviews - Page 920
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HowdyWatertown from
Makes Complicated Taxes Easier to Understand
Turbo Tax made it so much easier to do my taxes. The software is easy to understand and runs smoothly. I had some questions and the help was terrific, both chat and on the phone.
Date published: 2023-04-18
Rated 4 out of 5 by
RZZZZZ from
No Mention of form 1095-A
Why does TT not prompt for any entry of form 1095-A Data. Because of that, I had no idea I was supposed to submit that info, so I did not with my 2021 Return and the IRS contacted me for the info. Now, while submitting my 2022 Return, still, TT does not mention that form and I had to research to see how to fill it out. The method is very odd, because it is not even built into TT and you have to search outside of the program. Worst of all is, after doing that manually this year (meaning not prompted by TT), I discovered that doing so gave me over $2,000 of add'l refund. No doubt, that means that I also over-paid my taxes last year, because of this flaw in TT. Now, I will need to file an amended return for last year to correct that. I am amazed that TT has this oversight in its program! I have used TT for many years and have been otherwise, generally happy with it.
Date published: 2023-04-18
Rated 4 out of 5 by
danielm312 from
User Friendly
Very easy to use. However, somehow it kept forcing me to Upgrade due to things that I did not do, such as sell stock or bonds.
Date published: 2023-04-18
Rated 5 out of 5 by
Teag91 from
Awesome, and easy to use! Thanks Turbo Tax!
I felt as if Turbo Tax was very user friendly, and had all if not most questions answered right on the site.
Date published: 2023-04-18
Rated 5 out of 5 by
Sassy 34805 from
Turbo Tax is Awesome! Very easy and simple!
Easy and Simple. Turbo Tax is easy and to the point. Love it!
Date published: 2023-04-18
Rated 5 out of 5 by
CCB13 from
Love it!
So helpful with tips along the way love help was outstanding and reduced the stress of an unknown issue I had!
Date published: 2023-04-18
Rated 1 out of 5 by
ANGRY BROKE BEEYOCH from
grindingly difficult to use with too many fails
HORRIBLE EXPERIENCE. TOO DIFFICULT TO USE, TOO MANY QUESTIONS UNANSWERED, AND WAYYYYY TOO EXPENSIVE FOR WHAT I AM GETTING
Date published: 2023-04-18
Rated 5 out of 5 by
RealtorMason89 from
TT Review
I enjoyed the fast and easy process. Turbo Tax took the stress out of filing my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by
Dame23 from
Turbo tax is awesome
Easy to do, very quick and to the point. I will stick with turbo tax forever.
Date published: 2023-04-18
Rated 5 out of 5 by
Acestar from
Very efficient and awesome
Much appreciated for the easy set up and hassle free application
All TurboTax® Offerings Reviews - Page 920
Date published: 2023-04-18