TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax saved my time excellent software that is user friendly and easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from good good It worked well and it was fine. I hate taxes!
Date published: 2021-05-17
Rated 5 out of 5 by from Always easy to use Always easy to use. Have been for over 8 year now.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've been using Turbo Tax for quite a few years now. It is fairly easy to use. It is very user friendly. My only issue is sometimes when the review catches a mistake, it is hard to then go back and find the section with the mistake. Otherwise, it has been very easy to use.
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful assistance very helpful. some changes made from last years filing that needed assistance
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is very helpful very helpful and informative. reduces stress. takes the headaches out of tax time.
Date published: 2021-05-17
Rated 4 out of 5 by from Mostly Good Stepping through the steps was great, as usual. Like other users, when prompted to enter the purchase confirmation code, I also encountered issues with the display scale and resolution. The workaround was good, but during the State E-File, I encountered it again. I was unable to enter the code to allow the E-File charge to be billed to my credit card. Received help from Jackie (she was super!) though she eventually enlisted help from another tech/agent. In the end, we were unsuccessful. (This was a retail store purchase of TT Deluxe Fed + State; running Windows 10.) I still like Turbo Tax, and hope this is resolved for 2021.
Date published: 2021-05-17
Rated 5 out of 5 by from Convenient and the team is helpful This was convenient and helpful. The modules were easy to use.
Date published: 2021-05-17
Rated 4 out of 5 by from I like Turbo Tax It does the job. Get rid of the auto save feature!!!!!!! I want to be in control of what gets saved and when.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved Turbo tax First time doing my own taxes, such an easy not stressful process!! I don't think I will ever go back to any other service!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 877
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax saved my time excellent software that is user friendly and easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from good good It worked well and it was fine. I hate taxes!
Date published: 2021-05-17
Rated 5 out of 5 by from Always easy to use Always easy to use. Have been for over 8 year now.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've been using Turbo Tax for quite a few years now. It is fairly easy to use. It is very user friendly. My only issue is sometimes when the review catches a mistake, it is hard to then go back and find the section with the mistake. Otherwise, it has been very easy to use.
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful assistance very helpful. some changes made from last years filing that needed assistance
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is very helpful very helpful and informative. reduces stress. takes the headaches out of tax time.
Date published: 2021-05-17
Rated 4 out of 5 by from Mostly Good Stepping through the steps was great, as usual. Like other users, when prompted to enter the purchase confirmation code, I also encountered issues with the display scale and resolution. The workaround was good, but during the State E-File, I encountered it again. I was unable to enter the code to allow the E-File charge to be billed to my credit card. Received help from Jackie (she was super!) though she eventually enlisted help from another tech/agent. In the end, we were unsuccessful. (This was a retail store purchase of TT Deluxe Fed + State; running Windows 10.) I still like Turbo Tax, and hope this is resolved for 2021.
Date published: 2021-05-17
Rated 5 out of 5 by from Convenient and the team is helpful This was convenient and helpful. The modules were easy to use.
Date published: 2021-05-17
Rated 4 out of 5 by from I like Turbo Tax It does the job. Get rid of the auto save feature!!!!!!! I want to be in control of what gets saved and when.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved Turbo tax First time doing my own taxes, such an easy not stressful process!! I don't think I will ever go back to any other service!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 877