TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Expensive Hidden charges. Find out at the end the $59is really $217
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is my favorite It's easy even for people that are bad at doing taxes and forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Kandace was amazing, Turbo Tax not so much Not sure if I will use Turbo Tax again. I was on hold for over an hour, then on the line with an expert for over two hours, then on the phone again for two hours, but I will tell you that Kandace remained patient, kind and understanding and went the extra mile to help me figure out my filing issues. You are lucky to have her as part of your team!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome It's fast and simply to use. Live chat available if needed which is very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 4 out of 5 by from Great app! Took some time, but otherwise great! Time needed was to do with special status.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy So quick and easy. Try it if you do your taxes last minute like me.
Date published: 2023-04-18
Rated 5 out of 5 by from File Taxes In My Robe? Yep, I did it! Best tax filing experience ever! Was able to file my taxes from the comfort of home and in my robe. Even raised my pinky while I sipped tea, lol.
Date published: 2023-04-18
Rated 1 out of 5 by from Never Again I've used the TurboTax free version for the last decade. Last year I had $0.06 in capital gains from my measly investment account and was forced to pay $118 for the deluxe version to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Very helpful, cleared up all misunderstandings and misconceptions.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 862
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Expensive Hidden charges. Find out at the end the $59is really $217
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is my favorite It's easy even for people that are bad at doing taxes and forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Kandace was amazing, Turbo Tax not so much Not sure if I will use Turbo Tax again. I was on hold for over an hour, then on the line with an expert for over two hours, then on the phone again for two hours, but I will tell you that Kandace remained patient, kind and understanding and went the extra mile to help me figure out my filing issues. You are lucky to have her as part of your team!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome It's fast and simply to use. Live chat available if needed which is very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 4 out of 5 by from Great app! Took some time, but otherwise great! Time needed was to do with special status.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy So quick and easy. Try it if you do your taxes last minute like me.
Date published: 2023-04-18
Rated 5 out of 5 by from File Taxes In My Robe? Yep, I did it! Best tax filing experience ever! Was able to file my taxes from the comfort of home and in my robe. Even raised my pinky while I sipped tea, lol.
Date published: 2023-04-18
Rated 1 out of 5 by from Never Again I've used the TurboTax free version for the last decade. Last year I had $0.06 in capital gains from my measly investment account and was forced to pay $118 for the deluxe version to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Very helpful, cleared up all misunderstandings and misconceptions.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 862