TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is the greatest! This was such an easy way to file taxes and I got a higher refund than I would have normally!
Date published: 2023-04-18
Rated 3 out of 5 by from Overpriced for Premium My taxes are fairly simple at this point, but because I have capital gains I am required to get the "premium", yet I dont see any benefits to having to pay more. This year I tried to use the "live help" that is touted as a benefit, and it is not live..it is a virtual key word response. Then I asked to have someone call me MULTIPLE times and each time it would call and a rep would sit there silent. So was NO help. The benefit of this premium plan again is.....
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Again Filing Taxes made very easy. Thanks for everything.
Date published: 2023-04-18
Rated 4 out of 5 by from A bit expensive, but works well. Experience was good. But I did find it a bit expensive for a simple return like ours.
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty good Fairly easy, but terms change. There was no clear direction for where to enter my cost for materials and equipment I resold. That's a big omission for my business
Date published: 2023-04-18
Rated 5 out of 5 by from GUIDE MY HAND Laura was so friendly, efficient, and professional; we even got disconnected, when she change her head phones and she called me right back. what a relief! THANK YOU SO MUCH LAURA
Date published: 2023-04-18
Rated 4 out of 5 by from Had complicated return, took awhile it can get confusing when dealing with complicated issues
Date published: 2023-04-18
Rated 5 out of 5 by from Many years using this program! Product performs as expected and easy to follow prompts.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy to Use ! I have been using Turbo Tax for the last 3 years and I love it !
Date published: 2023-04-18
Rated 5 out of 5 by from So easy and fast. WOW! Well I didn't talk to anybody Bob but it sure was a great experience I'd have to say that it was as easy as the first time I ........... Never mind it was just great
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 857
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the greatest! This was such an easy way to file taxes and I got a higher refund than I would have normally!
Date published: 2023-04-18
Rated 3 out of 5 by from Overpriced for Premium My taxes are fairly simple at this point, but because I have capital gains I am required to get the "premium", yet I dont see any benefits to having to pay more. This year I tried to use the "live help" that is touted as a benefit, and it is not live..it is a virtual key word response. Then I asked to have someone call me MULTIPLE times and each time it would call and a rep would sit there silent. So was NO help. The benefit of this premium plan again is.....
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Again Filing Taxes made very easy. Thanks for everything.
Date published: 2023-04-18
Rated 4 out of 5 by from A bit expensive, but works well. Experience was good. But I did find it a bit expensive for a simple return like ours.
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty good Fairly easy, but terms change. There was no clear direction for where to enter my cost for materials and equipment I resold. That's a big omission for my business
Date published: 2023-04-18
Rated 5 out of 5 by from GUIDE MY HAND Laura was so friendly, efficient, and professional; we even got disconnected, when she change her head phones and she called me right back. what a relief! THANK YOU SO MUCH LAURA
Date published: 2023-04-18
Rated 4 out of 5 by from Had complicated return, took awhile it can get confusing when dealing with complicated issues
Date published: 2023-04-18
Rated 5 out of 5 by from Many years using this program! Product performs as expected and easy to follow prompts.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy to Use ! I have been using Turbo Tax for the last 3 years and I love it !
Date published: 2023-04-18
Rated 5 out of 5 by from So easy and fast. WOW! Well I didn't talk to anybody Bob but it sure was a great experience I'd have to say that it was as easy as the first time I ........... Never mind it was just great
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 857