TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Great Product User friendly experience. I was able to file my taxes quickly.
Date published: 2023-04-19
Rated 2 out of 5 by from Over hundred dollars to efile free federal return Every year the money to efile federal return (Texas has no state return) keeps going up and the lowest option I saw this year was over hundred dollars to efile return for income less than $45K
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME I LOVE HOW EASY IT IS TO COMPLETE MY TAXES WITH TURBO TAX!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy I have been using TurboTax for decades with excellent results.
Date published: 2023-04-19
Rated 1 out of 5 by from WORST EXPERIENCE I'VE HAD WITH TURBOTAX It kept kicking me out when I was in the middle of entering information. I was asked so many things that I was not asked in previous years, why can't I just say "none of these apply" when looking at state returns?? These issues caused my return to be late filed AND not able to E-file state taxes. I'm not happy AT ALL with turbotax this year. I'll take it to a pro next year.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax is great but... It was great having access to live assistance however, it took multiple tries to get answers and not all knew how to help. Eventually, I ended revising my answers and completing return although I wasn't sure. Not sure why I ended up paying for help that wasn't that helpful.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax saved the day Tried TurboTax and Tax Slayer. The latter failed me. But TurboTax saved the (my) day, yay! Like the simple and intuitive interface. The bright colors and encouragement along the way helped me keep going. Also was nice to be thanked by TurboTax in the PDF. Thank You for the help TurboTax.
Date published: 2023-04-19
Rated 2 out of 5 by from uNABLE TO PRINT FORMS popup claimed TurboTax could not print forms. no details, no download, no nothing
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Review Every year each version of Turbo Tax improves considerably. There was some minor things I wasn't sure of, but it worked out with some reading it over via the side bars.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Saved Me Time and stress from the normal Great experience and I will continue to use Turbo Tax from now on!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 857
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Great Product User friendly experience. I was able to file my taxes quickly.
Date published: 2023-04-19
Rated 2 out of 5 by from Over hundred dollars to efile free federal return Every year the money to efile federal return (Texas has no state return) keeps going up and the lowest option I saw this year was over hundred dollars to efile return for income less than $45K
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME I LOVE HOW EASY IT IS TO COMPLETE MY TAXES WITH TURBO TAX!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy I have been using TurboTax for decades with excellent results.
Date published: 2023-04-19
Rated 1 out of 5 by from WORST EXPERIENCE I'VE HAD WITH TURBOTAX It kept kicking me out when I was in the middle of entering information. I was asked so many things that I was not asked in previous years, why can't I just say "none of these apply" when looking at state returns?? These issues caused my return to be late filed AND not able to E-file state taxes. I'm not happy AT ALL with turbotax this year. I'll take it to a pro next year.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax is great but... It was great having access to live assistance however, it took multiple tries to get answers and not all knew how to help. Eventually, I ended revising my answers and completing return although I wasn't sure. Not sure why I ended up paying for help that wasn't that helpful.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax saved the day Tried TurboTax and Tax Slayer. The latter failed me. But TurboTax saved the (my) day, yay! Like the simple and intuitive interface. The bright colors and encouragement along the way helped me keep going. Also was nice to be thanked by TurboTax in the PDF. Thank You for the help TurboTax.
Date published: 2023-04-19
Rated 2 out of 5 by from uNABLE TO PRINT FORMS popup claimed TurboTax could not print forms. no details, no download, no nothing
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Review Every year each version of Turbo Tax improves considerably. There was some minor things I wasn't sure of, but it worked out with some reading it over via the side bars.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Saved Me Time and stress from the normal Great experience and I will continue to use Turbo Tax from now on!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 857