TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from In Several Areas Turbo Tax is still difficult I have used Turbo Tax for more than 10 years. It has definitely improved. But it is still difficult in the area of foreign earned income taxation.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for years and have always been more than pleased with the results!
Date published: 2021-05-17
Rated 4 out of 5 by from Invest in Improving the User Experience I'm a loyal TurboTax customer, but I'm sensing a real lack of innovative investment in improving the user experience. I don't think there's been an improvement in the GUI for 5+ years! Take some time and determine which FAQs are being looked at the most and Start there, then look at the places where you are asking vague questions that force the user to look a the actual tax forms!
Date published: 2021-05-17
Rated 5 out of 5 by from Another tax year made easy with Turbotax! Upgraded to Premium based on investments and the uploading docs made it simple and easy!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy to use and an awesome tool I hav use Turbo Tax for the past 2 years and find that it is easy to use, very straight forward. Will continue to use.
Date published: 2021-05-17
Rated 5 out of 5 by from Very Nice Product We feel confident the return is complete and correct!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is great! Getting a question answered on-line was difficult.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is the greatest turbo tax is hands down the best place to do taxes. i love that they remember your info from year to year making your taxes fast and simple
Date published: 2021-05-17
Rated 5 out of 5 by from First time filing online Since I had invested in cryptos last year I was feeling a little overwhelmed at the thought of filing taxes this year. Coinbase offered a discount on Turbo Tax and CoinTracker so I took advantage of that and used both for my first time filing online. I'm glad that I did as it really streamlined the process and made it far less stressful. I liked how easy it was to import multiple W2's as well. Basically you punched in a few verification numbers and they did the rest. I didn't even have to scan or take pictures, TurboTax was able to import them off of ID numbers. Filing school documents was easy as well and I was able to get more of a refund than I had expected. Definitely less stressful than recent years filing.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax Business This program is cumbersome to work with and is not very intuitive. If you are not tax savvy, this is not the program for you. Yes, I have worked with many tax programs such as CCH Prosystems, Lacerte, CCH Axcess, etc. But for the price, it is a good program to fill out and e-file a simple return or two.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 851
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from In Several Areas Turbo Tax is still difficult I have used Turbo Tax for more than 10 years. It has definitely improved. But it is still difficult in the area of foreign earned income taxation.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for years and have always been more than pleased with the results!
Date published: 2021-05-17
Rated 4 out of 5 by from Invest in Improving the User Experience I'm a loyal TurboTax customer, but I'm sensing a real lack of innovative investment in improving the user experience. I don't think there's been an improvement in the GUI for 5+ years! Take some time and determine which FAQs are being looked at the most and Start there, then look at the places where you are asking vague questions that force the user to look a the actual tax forms!
Date published: 2021-05-17
Rated 5 out of 5 by from Another tax year made easy with Turbotax! Upgraded to Premium based on investments and the uploading docs made it simple and easy!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy to use and an awesome tool I hav use Turbo Tax for the past 2 years and find that it is easy to use, very straight forward. Will continue to use.
Date published: 2021-05-17
Rated 5 out of 5 by from Very Nice Product We feel confident the return is complete and correct!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is great! Getting a question answered on-line was difficult.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is the greatest turbo tax is hands down the best place to do taxes. i love that they remember your info from year to year making your taxes fast and simple
Date published: 2021-05-17
Rated 5 out of 5 by from First time filing online Since I had invested in cryptos last year I was feeling a little overwhelmed at the thought of filing taxes this year. Coinbase offered a discount on Turbo Tax and CoinTracker so I took advantage of that and used both for my first time filing online. I'm glad that I did as it really streamlined the process and made it far less stressful. I liked how easy it was to import multiple W2's as well. Basically you punched in a few verification numbers and they did the rest. I didn't even have to scan or take pictures, TurboTax was able to import them off of ID numbers. Filing school documents was easy as well and I was able to get more of a refund than I had expected. Definitely less stressful than recent years filing.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax Business This program is cumbersome to work with and is not very intuitive. If you are not tax savvy, this is not the program for you. Yes, I have worked with many tax programs such as CCH Prosystems, Lacerte, CCH Axcess, etc. But for the price, it is a good program to fill out and e-file a simple return or two.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 851