TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the greatest way to file taxes ! ! Turbo Tax will keep refreshing your memory by asking pertinent questions and making you feel knowledgeable . I will use Turbo Tax ALWAYS !
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use I was so pleased with the ease of use and the guidance.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy as Pie I've been a TurboTax user for 20+ years and wouldn't have it any other way.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Is Excellent! I've been using Turbo Tax for nine years and it always relives my tax related stress. Turbo Tax walks me through the process telling me "Everything will be alright." ...and it is because the software does my taxes for me.
Date published: 2021-05-17
Rated 1 out of 5 by from State Tax Return Were Wrong No help or support ... State tax were wrong. This product is getting worst and worst year after year. Time to look for other options.
Date published: 2021-05-17
Rated 4 out of 5 by from Walked us through everything -Great! Our live expert (Christi) was the best...very patient and answered all of our questions...big or small. Thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Paid for the live help was not worth I paid for Life assistance because I've been having trouble finishing up my tax return. Keep getting error that I need a review could not get them fixed for it was not reflecting on my documents. So I decided to pay for the Live help. Yes they did contact me within the 44 minutes like they stated but the only thing they did was send me an email and when I asked for their help actually explaining what I need to do to fix it they told me they could not do that the most I can do is send me an email. So all I did was I paid $100 for an email it was not worth it.
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax was very easy to do. It was helpfuthings. It was very easy to do. Very helpful with information.
Date published: 2021-05-17
Rated 5 out of 5 by from Download was awesome I spoke to a specialist name Angela and she was great! She has all of the knowledge and patience you could ask for. Valuable employee.
Date published: 2021-05-17
Rated 1 out of 5 by from USAA FEES I got an alert saying I wouldn’t have to pay the fees for filing with USAA and then it still charged the fee!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 826
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the greatest way to file taxes ! ! Turbo Tax will keep refreshing your memory by asking pertinent questions and making you feel knowledgeable . I will use Turbo Tax ALWAYS !
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use I was so pleased with the ease of use and the guidance.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy as Pie I've been a TurboTax user for 20+ years and wouldn't have it any other way.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Is Excellent! I've been using Turbo Tax for nine years and it always relives my tax related stress. Turbo Tax walks me through the process telling me "Everything will be alright." ...and it is because the software does my taxes for me.
Date published: 2021-05-17
Rated 1 out of 5 by from State Tax Return Were Wrong No help or support ... State tax were wrong. This product is getting worst and worst year after year. Time to look for other options.
Date published: 2021-05-17
Rated 4 out of 5 by from Walked us through everything -Great! Our live expert (Christi) was the best...very patient and answered all of our questions...big or small. Thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Paid for the live help was not worth I paid for Life assistance because I've been having trouble finishing up my tax return. Keep getting error that I need a review could not get them fixed for it was not reflecting on my documents. So I decided to pay for the Live help. Yes they did contact me within the 44 minutes like they stated but the only thing they did was send me an email and when I asked for their help actually explaining what I need to do to fix it they told me they could not do that the most I can do is send me an email. So all I did was I paid $100 for an email it was not worth it.
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax was very easy to do. It was helpfuthings. It was very easy to do. Very helpful with information.
Date published: 2021-05-17
Rated 5 out of 5 by from Download was awesome I spoke to a specialist name Angela and she was great! She has all of the knowledge and patience you could ask for. Valuable employee.
Date published: 2021-05-17
Rated 1 out of 5 by from USAA FEES I got an alert saying I wouldn’t have to pay the fees for filing with USAA and then it still charged the fee!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 826