TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from TurboTax is misleading TurboTax slips in additional charges constantly throughout this process. By the time you're done filing you're spending hundreds in processing fees, in tiny print, no less. The interface is nice, but the company seems very shady. This is what I get for waiting until the last minute to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to understand, step by step Just the simplicity and step by step process is what makes me coming back year after year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax review Its so easy to use and I can easily find the answers to my questions.
Date published: 2023-04-18
Rated 3 out of 5 by from turbo tax makes changes that make it harder I find the new format for business taxes to be confusing and hard to understand.
Date published: 2023-04-18
Rated 5 out of 5 by from I LOVE TurboTax ! I've been using TurboTax for over seven years! Of those seven, I switched from an employee to a contractor, and TurboTax is still my preferred method for filing my taxes!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is great, but ... TurboTax is great, but I dislike the constant upsell and cross-sell of its affiliated products. For example, after submitting my return, when I click on a button thinking I'm clicking to agree to receive updates on my refund via text, but instead it turns out I'm clicking to sign up to, for example, Credit Karma, which I don't need, so I have to carefully navigate around the marketing to simply properly log off. I'm one of those customers who will NEVER EVER buy TurboTax's affiliated products, and absolutely no form of advertisement will change my mind to buy your products. I wish there was an option at the start to opt out of all advertisements and marketing pop ups because TurboTax is wasting my time, and this will backfire because you will lose me as customer if you reach my tipping point.
Date published: 2023-04-18
Rated 5 out of 5 by from EASY TO DO MY OWN TAXES GREAT EASY PROCESS. MAKES DOING TAXES PRETTY PAINLESS
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Amends Reporting of income was confusing to me, which resulted in an amended return. Using the formula of 50% of income (including tax-free income) then comparing it to $32000 was new to me.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy First time and it was better than i expected. Will be back.
Date published: 2023-04-18
Rated 5 out of 5 by from Practically painless! Turbo Tax made it really easy to get my taxes completed, I'm a fan!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is misleading TurboTax slips in additional charges constantly throughout this process. By the time you're done filing you're spending hundreds in processing fees, in tiny print, no less. The interface is nice, but the company seems very shady. This is what I get for waiting until the last minute to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to understand, step by step Just the simplicity and step by step process is what makes me coming back year after year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax review Its so easy to use and I can easily find the answers to my questions.
Date published: 2023-04-18
Rated 3 out of 5 by from turbo tax makes changes that make it harder I find the new format for business taxes to be confusing and hard to understand.
Date published: 2023-04-18
Rated 5 out of 5 by from I LOVE TurboTax ! I've been using TurboTax for over seven years! Of those seven, I switched from an employee to a contractor, and TurboTax is still my preferred method for filing my taxes!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is great, but ... TurboTax is great, but I dislike the constant upsell and cross-sell of its affiliated products. For example, after submitting my return, when I click on a button thinking I'm clicking to agree to receive updates on my refund via text, but instead it turns out I'm clicking to sign up to, for example, Credit Karma, which I don't need, so I have to carefully navigate around the marketing to simply properly log off. I'm one of those customers who will NEVER EVER buy TurboTax's affiliated products, and absolutely no form of advertisement will change my mind to buy your products. I wish there was an option at the start to opt out of all advertisements and marketing pop ups because TurboTax is wasting my time, and this will backfire because you will lose me as customer if you reach my tipping point.
Date published: 2023-04-18
Rated 5 out of 5 by from EASY TO DO MY OWN TAXES GREAT EASY PROCESS. MAKES DOING TAXES PRETTY PAINLESS
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Amends Reporting of income was confusing to me, which resulted in an amended return. Using the formula of 50% of income (including tax-free income) then comparing it to $32000 was new to me.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy First time and it was better than i expected. Will be back.
Date published: 2023-04-18
Rated 5 out of 5 by from Practically painless! Turbo Tax made it really easy to get my taxes completed, I'm a fan!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 824