TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great service, very easy to follow Great experience have Quickbooks self employed and a Turbo tax expert helped me change something on my expenses that helped
Date published: 2021-05-17
Rated 5 out of 5 by from Great tools! Turbotax has so many options that will help you file. They give you step by step instructions to help file which I think is great for first time users. Definitely recommend to family and friends!
Date published: 2021-05-17
Rated 5 out of 5 by from highly recommend filling process was smooth and glitch free , i received max refund ever with Turbo Tax
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax was easy to use! I like that my previous year is saved.
Date published: 2021-05-17
Rated 5 out of 5 by from Easier, Convenient, Trustable Easy to navigate, understand the components involved, tax breaks, etc... Always, Turbotax looks at options to maximize refunds. Good Product overall
Date published: 2021-05-17
Rated 1 out of 5 by from Frozen screen when it connect to turbotax server experience frozen screen where change of resolution is required along every step of the way. It's a painful process to deal with in the CD/download version. Please fix this issue with the new windows 10 and later version. Otherwise, you will lose business next year!!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great! And userfriendly Super user-friendly! Made my first time doing my own taxes a great experience!
Date published: 2021-05-17
Rated 4 out of 5 by from Good At the E-filing step, TurboTax shows $20 for California E-filing. Why do you charge me $25 with credit card payment option? When I chose to pay from my Fed Tax refund option why do you force me to pay $45 to buy something I do not feel I need, at least at this time? Either payment options did not let me pay $20 as shown on your E-filing page. Very bad!
Date published: 2021-05-17
Rated 4 out of 5 by from It seems that Turbo Tax used to be better It seems that Turbo Tax used to be better and easier to use. I had to make some manual corrections to make this work for us. I hope that they improve their software as I have used them for many years now.
Date published: 2021-05-17
Rated 2 out of 5 by from Payment suck it takes me over an hour to process payment, always gives an error and cant reach anyone on phone
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 819
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great service, very easy to follow Great experience have Quickbooks self employed and a Turbo tax expert helped me change something on my expenses that helped
Date published: 2021-05-17
Rated 5 out of 5 by from Great tools! Turbotax has so many options that will help you file. They give you step by step instructions to help file which I think is great for first time users. Definitely recommend to family and friends!
Date published: 2021-05-17
Rated 5 out of 5 by from highly recommend filling process was smooth and glitch free , i received max refund ever with Turbo Tax
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax was easy to use! I like that my previous year is saved.
Date published: 2021-05-17
Rated 5 out of 5 by from Easier, Convenient, Trustable Easy to navigate, understand the components involved, tax breaks, etc... Always, Turbotax looks at options to maximize refunds. Good Product overall
Date published: 2021-05-17
Rated 1 out of 5 by from Frozen screen when it connect to turbotax server experience frozen screen where change of resolution is required along every step of the way. It's a painful process to deal with in the CD/download version. Please fix this issue with the new windows 10 and later version. Otherwise, you will lose business next year!!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great! And userfriendly Super user-friendly! Made my first time doing my own taxes a great experience!
Date published: 2021-05-17
Rated 4 out of 5 by from Good At the E-filing step, TurboTax shows $20 for California E-filing. Why do you charge me $25 with credit card payment option? When I chose to pay from my Fed Tax refund option why do you force me to pay $45 to buy something I do not feel I need, at least at this time? Either payment options did not let me pay $20 as shown on your E-filing page. Very bad!
Date published: 2021-05-17
Rated 4 out of 5 by from It seems that Turbo Tax used to be better It seems that Turbo Tax used to be better and easier to use. I had to make some manual corrections to make this work for us. I hope that they improve their software as I have used them for many years now.
Date published: 2021-05-17
Rated 2 out of 5 by from Payment suck it takes me over an hour to process payment, always gives an error and cant reach anyone on phone
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 819