TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Great service, very easy to follow Great experience have Quickbooks self employed and a Turbo tax expert helped me change something on my expenses that helped
Date published: 2021-05-17
Rated 5 out of 5 by from Great tools! Turbotax has so many options that will help you file. They give you step by step instructions to help file which I think is great for first time users. Definitely recommend to family and friends!
Date published: 2021-05-17
Rated 5 out of 5 by from highly recommend filling process was smooth and glitch free , i received max refund ever with Turbo Tax
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax was easy to use! I like that my previous year is saved.
Date published: 2021-05-17
Rated 5 out of 5 by from Easier, Convenient, Trustable Easy to navigate, understand the components involved, tax breaks, etc... Always, Turbotax looks at options to maximize refunds. Good Product overall
Date published: 2021-05-17
Rated 1 out of 5 by from Frozen screen when it connect to turbotax server experience frozen screen where change of resolution is required along every step of the way. It's a painful process to deal with in the CD/download version. Please fix this issue with the new windows 10 and later version. Otherwise, you will lose business next year!!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great! And userfriendly Super user-friendly! Made my first time doing my own taxes a great experience!
Date published: 2021-05-17
Rated 4 out of 5 by from Good At the E-filing step, TurboTax shows $20 for California E-filing. Why do you charge me $25 with credit card payment option? When I chose to pay from my Fed Tax refund option why do you force me to pay $45 to buy something I do not feel I need, at least at this time? Either payment options did not let me pay $20 as shown on your E-filing page. Very bad!
Date published: 2021-05-17
Rated 4 out of 5 by from It seems that Turbo Tax used to be better It seems that Turbo Tax used to be better and easier to use. I had to make some manual corrections to make this work for us. I hope that they improve their software as I have used them for many years now.
Date published: 2021-05-17
Rated 2 out of 5 by from Payment suck it takes me over an hour to process payment, always gives an error and cant reach anyone on phone
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 819
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great service, very easy to follow Great experience have Quickbooks self employed and a Turbo tax expert helped me change something on my expenses that helped
Date published: 2021-05-17
Rated 5 out of 5 by from Great tools! Turbotax has so many options that will help you file. They give you step by step instructions to help file which I think is great for first time users. Definitely recommend to family and friends!
Date published: 2021-05-17
Rated 5 out of 5 by from highly recommend filling process was smooth and glitch free , i received max refund ever with Turbo Tax
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax was easy to use! I like that my previous year is saved.
Date published: 2021-05-17
Rated 5 out of 5 by from Easier, Convenient, Trustable Easy to navigate, understand the components involved, tax breaks, etc... Always, Turbotax looks at options to maximize refunds. Good Product overall
Date published: 2021-05-17
Rated 1 out of 5 by from Frozen screen when it connect to turbotax server experience frozen screen where change of resolution is required along every step of the way. It's a painful process to deal with in the CD/download version. Please fix this issue with the new windows 10 and later version. Otherwise, you will lose business next year!!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great! And userfriendly Super user-friendly! Made my first time doing my own taxes a great experience!
Date published: 2021-05-17
Rated 4 out of 5 by from Good At the E-filing step, TurboTax shows $20 for California E-filing. Why do you charge me $25 with credit card payment option? When I chose to pay from my Fed Tax refund option why do you force me to pay $45 to buy something I do not feel I need, at least at this time? Either payment options did not let me pay $20 as shown on your E-filing page. Very bad!
Date published: 2021-05-17
Rated 4 out of 5 by from It seems that Turbo Tax used to be better It seems that Turbo Tax used to be better and easier to use. I had to make some manual corrections to make this work for us. I hope that they improve their software as I have used them for many years now.
Date published: 2021-05-17
Rated 2 out of 5 by from Payment suck it takes me over an hour to process payment, always gives an error and cant reach anyone on phone
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 819