TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Easy to use Turbo tax is easy to use for most circumstances. Unfortunately if you need more specific needs or instruction, the questions/examples are limited throughout the process.
Date published: 2021-05-16
Rated 5 out of 5 by from Ease of Use Walked me through all the steps! Helps find all possible deductions and credits.
Date published: 2021-05-16
Rated 5 out of 5 by from Great! As always, TT is thorough. To a fault! I appreciate the check, recheck format of Turbo Tax.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is excellent! Turbo tax is a very functional and an excellent product! The tip sheet accompanying each selection, and the comparisons to the previous filings is wonderful. I am hard pressed to come up with any suggestions for improvement. Keep up the good work & never stop trying to improve the product!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax was very easy to use. I loved the simple questions. the large text was a great surprise.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy quick quick and easy. will use again. i have used many times
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax Works Tax experts were knowledgeable and helpful in guiding us through a few snags in the process. Enjoyed working with them.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBOTAX IS GREAT I had a pleasant filing experience. Hints and explanations were helpful, too.
Date published: 2021-05-16
Rated 4 out of 5 by from All good, except for a weird worksheet As usual TurboTax took care of all the hard stuff. But as usual, there was one worksheet it didn't get right, that it kept asking me to fix. This is stupid. They need to code it so that there are NO lingering weird worksheets for me to figure out.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax pretty easy to use I've used Turbo Tax for many years. This year I was frustrated though that when I noted that I own a house, I was prompted to upgrade my purchase to premium. Then after paying an additional $30, after entering one simple mortgage interest prompt, I was told that the standard deduction would be the way to go. The program should ask a few more details about interest income, like did you pay over "blank" $ in mortgage interest? and THEN say Oh, you should use the premium option. Not "you should go premium" and then basically Psych! and thanks for the extra $30 bucks!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 804
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use Turbo tax is easy to use for most circumstances. Unfortunately if you need more specific needs or instruction, the questions/examples are limited throughout the process.
Date published: 2021-05-16
Rated 5 out of 5 by from Ease of Use Walked me through all the steps! Helps find all possible deductions and credits.
Date published: 2021-05-16
Rated 5 out of 5 by from Great! As always, TT is thorough. To a fault! I appreciate the check, recheck format of Turbo Tax.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is excellent! Turbo tax is a very functional and an excellent product! The tip sheet accompanying each selection, and the comparisons to the previous filings is wonderful. I am hard pressed to come up with any suggestions for improvement. Keep up the good work & never stop trying to improve the product!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax was very easy to use. I loved the simple questions. the large text was a great surprise.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy quick quick and easy. will use again. i have used many times
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax Works Tax experts were knowledgeable and helpful in guiding us through a few snags in the process. Enjoyed working with them.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBOTAX IS GREAT I had a pleasant filing experience. Hints and explanations were helpful, too.
Date published: 2021-05-16
Rated 4 out of 5 by from All good, except for a weird worksheet As usual TurboTax took care of all the hard stuff. But as usual, there was one worksheet it didn't get right, that it kept asking me to fix. This is stupid. They need to code it so that there are NO lingering weird worksheets for me to figure out.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax pretty easy to use I've used Turbo Tax for many years. This year I was frustrated though that when I noted that I own a house, I was prompted to upgrade my purchase to premium. Then after paying an additional $30, after entering one simple mortgage interest prompt, I was told that the standard deduction would be the way to go. The program should ask a few more details about interest income, like did you pay over "blank" $ in mortgage interest? and THEN say Oh, you should use the premium option. Not "you should go premium" and then basically Psych! and thanks for the extra $30 bucks!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 804