TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Userfriendly and Easy Helped me file my taxes without any Hassle. Have used Turbo Taxes in the past and therefore chose it to file my taxes this year as well
Date published: 2021-05-17
Rated 1 out of 5 by from Horrible Experience this year I will never use TurboTax Again. This was so painful. No useful help is available, kept getting stuck in a circular loop that I couldn't find my way out of. Ended up guessing and I'm still not sure if it's right. Horrible experience. I've used TT for almost 12 years and I will not be back.
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo Tax Turbo Tax is cumbersome to use and require to much time to do download and update
Date published: 2021-05-17
Rated 4 out of 5 by from Diconnect numerous times I was told that I owed IRS $233 2019 and IRS stated I owed them over 5,000.00 plus penalties and interest . I paid for the delux and audit and received no help
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was more friendly User than H & R Block I tried filing my income Tax on H & R Block software but had problems with it.. I used Turbo Tax recommended to me by my credit union and I am very satisfied with the results.. Also, your product is more User Friendly than H & R Block...
Date published: 2021-05-17
Rated 1 out of 5 by from State E filing does NOT work When I get to the "pay for state efiling", Turbotax freezes up and will not allow payment.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax 2020 My experience was good overall. There was glitch in the uploading of my rideshare expense information, causing us (the Turbo Tax rep and I) to have to go back a delete a number of blank, and $0.00 amount expense categories. Also, it seems as though it would save a lot of time if the program were to ask filers (especially those without mortgages) if their itemized deductions are likely to exceed (or come anywhere close) to their standard deduction. A quick question should suffice (something like....."Is there a chance that the total of all of you mortgage loan interest, property taxes, out of pocket medical expenses, charitable deductions, and unreimbursed employee expenses might exceed your standard deduction of $__________? Not sure?....lets take a look."
Date published: 2021-05-17
Rated 5 out of 5 by from great great they had the updated tax infomation we need to file
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is so easy! always quick and easy, never lets me down. i've never had any misunderstandings using turbotax.
Date published: 2021-05-17
Rated 5 out of 5 by from LOVE TURBO TAX. So awesome that the program asks me the same questions my accountant use to ask me.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 778
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Userfriendly and Easy Helped me file my taxes without any Hassle. Have used Turbo Taxes in the past and therefore chose it to file my taxes this year as well
Date published: 2021-05-17
Rated 1 out of 5 by from Horrible Experience this year I will never use TurboTax Again. This was so painful. No useful help is available, kept getting stuck in a circular loop that I couldn't find my way out of. Ended up guessing and I'm still not sure if it's right. Horrible experience. I've used TT for almost 12 years and I will not be back.
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo Tax Turbo Tax is cumbersome to use and require to much time to do download and update
Date published: 2021-05-17
Rated 4 out of 5 by from Diconnect numerous times I was told that I owed IRS $233 2019 and IRS stated I owed them over 5,000.00 plus penalties and interest . I paid for the delux and audit and received no help
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was more friendly User than H & R Block I tried filing my income Tax on H & R Block software but had problems with it.. I used Turbo Tax recommended to me by my credit union and I am very satisfied with the results.. Also, your product is more User Friendly than H & R Block...
Date published: 2021-05-17
Rated 1 out of 5 by from State E filing does NOT work When I get to the "pay for state efiling", Turbotax freezes up and will not allow payment.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax 2020 My experience was good overall. There was glitch in the uploading of my rideshare expense information, causing us (the Turbo Tax rep and I) to have to go back a delete a number of blank, and $0.00 amount expense categories. Also, it seems as though it would save a lot of time if the program were to ask filers (especially those without mortgages) if their itemized deductions are likely to exceed (or come anywhere close) to their standard deduction. A quick question should suffice (something like....."Is there a chance that the total of all of you mortgage loan interest, property taxes, out of pocket medical expenses, charitable deductions, and unreimbursed employee expenses might exceed your standard deduction of $__________? Not sure?....lets take a look."
Date published: 2021-05-17
Rated 5 out of 5 by from great great they had the updated tax infomation we need to file
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is so easy! always quick and easy, never lets me down. i've never had any misunderstandings using turbotax.
Date published: 2021-05-17
Rated 5 out of 5 by from LOVE TURBO TAX. So awesome that the program asks me the same questions my accountant use to ask me.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 778